Business Details
Emergency
services
Expert Dental Equipment Services in Poole
Established with over 25 years of expertise, Dolphin Dental Equipment Services delivers comprehensive solutions for dental practices across Dorset, Wiltshire, Hampshire, Somerset, Devon, Isle of Wight, and Berkshire. Our factory-trained engineers specialise in equipment servicing, repairs, and installations, ensuring minimal downtime and optimal performance. We pride ourselves on a 96% first-time fix rate, supported by Constructionline Gold membership and SSIP Health & Safety Accreditation.Our services extend to bespoke dental surgery design, turnkey refurbishments, and CPD-accredited training, all underpinned by a commitment to compliance with CQC standards. With a focus on honesty, reliability, and local service, we partner with practices to provide tailored solutions, from emergency repairs to long-term maintenance contracts. Our team prioritises client satisfaction, offering flexible scheduling and transparent communication to meet the unique needs of each practice.
Services
Repairs
Servicing
Sales
Training
Dental Surgery Design
Finance Packages
CPD Training
Turnkey Refurbishments
Equipment Installation
Emergency Services
Highlights and features
- Over 35 years combined experience in dental equipment engineering
- 96% first-time fix rate for efficient repairs
- Factory-trained engineers with specialist knowledge of major brands
- Comprehensive service contracts including emergency call-outs
- Bespoke dental surgery design compliant with CQC standards
Associations and certifications
- Constructionline Gold
- SSIP Health & Safety Accreditation
What people say
Excellent service
Prompt and reliable
Knowledgeable engineers
Competitively priced
Highly recommended
Services
Repairs
Our factory-trained engineers provide rapid repairs for dental equipment, minimising surgery downtime. With a 96% first-time fix rate, we handle emergencies within 24 hours for contract customers. Specialising in major brands, we ensure equipment restoration to optimal performance, using genuine parts for long-term reliability.
Servicing
Annual servicing and monthly maintenance contracts keep equipment compliant and efficient. We conduct in-house x-ray testing and pressure vessel inspections, ensuring safety and regulatory adherence. These plans reduce unexpected breakdowns and extend equipment lifespan, offering peace of mind for dental practices.
Dental Surgery Design
We offer full-service dental surgery design, from concept to completion. Our CQC-compliant layouts prioritise infection control, ergonomic workflows, and patient comfort. Using CAD technology, we create functional, modern spaces tailored to practice branding and operational needs, ensuring minimal disruption during installation.
Training
Our CPD-accredited training covers equipment use, cleaning, and maintenance. Designed for dental professionals, sessions enhance technical skills and compliance with safety standards. Practical, hands-on instruction ensures staff confidence in equipment handling, directly improving practice efficiency and patient care quality.
Sales
We supply and install cutting-edge dental equipment, including chairs, compressors, and sterilisation units. Partnering with leading brands, we offer tailored solutions for new practices or upgrades. Our team ensures seamless integration with existing systems, combining functionality with aesthetic design to enhance practice operations.
Questions
Do you offer emergency repair services?
Yes, contract customers receive guaranteed emergency call-outs within 24 working hours, with a 96% first-time fix rate.
Which areas do you cover?
We serve Dorset, Wiltshire, Hampshire, Somerset, Devon, Isle of Wight, and Berkshire from our Poole base.
Are your engineers certified?
Our team consists of factory-trained dental engineers with expertise in major brands and CQC-compliant practices.
Can you assist with dental practice design?
Yes, we provide bespoke surgery design and turnkey refurbishments, ensuring compliance with HTM01-05 and CQC standards.
Do you provide training for dental staff?
We offer CPD-accredited training on equipment use, maintenance, and infection control protocols for dental professionals.
Is financing available for equipment purchases?
Yes, we partner with Abacus Professions Finance to offer flexible payment plans for dental equipment acquisitions.
Reviews (2)
Alaska House Dental Practice
Jan 14, 2021
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Positive:Professionalism,Quality,Responsiveness
Many thanks Lee for all your help on numerous occasions. Prompt and reliable service!
Many thanks Lee for all your help on numerous occasions. Prompt and reliable service!
Jessica Smith
Oct 26, 2019
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Lee and George are a great team. Always happy to help at short notice. Very helpful honest advise. Highly recommended dolphin dental.
