Business Details
30 Years
experience
Your Trusted Recruitment Partner in Ipswich
Established in 1996, Tandem Personnel has built a reputation as a trusted recruitment consultancy serving Suffolk, South Norfolk, and North Essex. Founded by Ruth Robson and Gabriella Kersley, our agency combines over four decades of collective industry expertise with a hands-on approach to client and candidate needs. We specialise in placing temporary and permanent staff across sectors including engineering, manufacturing, administration, and executive roles, prioritising local industry knowledge and long-term relationships. Our commitment to consistency ensures clients and candidates interact with the same experienced team members, fostering trust and understanding.As an independently owned agency, we manage payroll in-house, enabling swift resolution of worker inquiries. Our values of transparency, honesty, and consideration guide every interaction, from acknowledging every application to providing full job details. Recognised by the Gangmasters and Labour Abuse Authority, we maintain rigorous standards while delivering personalised service that competitors struggle to match. With a loyal client base spanning decades, we continue to differentiate ourselves through reliability, professionalism, and a focus on mutual respect between employers and job seekers.
Services
Temporary Staff Supply
Permanent Recruitment
Engineering Recruitment
Manufacturing Recruitment
Executive HR Recruitment
Administration Staffing
Supply Chain Recruitment
Sales & Marketing Recruitment
Technical Recruitment
Warehouse Recruitment
Details
- Year established: 1996
Highlights and features
- We offer 25+ years of local recruitment expertise with founding directors still leading operations
- Our consistent team approach ensures clients work with familiar, experienced professionals
- We maintain full transparency about job details and realistic employment prospects
- In-house payroll management enables immediate resolution of worker payment concerns
- Recognised industry compliance through Gangmasters and Labour Abuse Authority licensing
Associations and certifications
- Gangmasters and Labour Abuse Authority
What people say
Trusted and reliable provider
Superior service to competitors
Friendly, efficient and professional
Best agency experience
High quality of service
Services
Temporary Staff Supply
We provide skilled temporary workers across engineering, manufacturing, and commercial sectors. Our rigorous vetting ensures candidates match specific job requirements while offering flexible workforce solutions. Clients benefit from reduced administrative burdens through our efficient payroll management system.
Permanent Recruitment
Specialising in executive and technical permanent placements, we match organisations with professionals aligned to their culture and long-term goals. Our sector-specific expertise streamlines hiring processes while maintaining transparency throughout candidate selection.
Engineering Recruitment
Our engineering recruitment service connects businesses with qualified professionals across mechanical, electrical, and production disciplines. With deep local industry knowledge, we identify candidates possessing both technical capabilities and operational experience required for specific roles.
Manufacturing Recruitment
We supply skilled workers for production, quality control, and operational roles within manufacturing environments. Our understanding of production workflows ensures candidates meet both technical requirements and workplace safety standards.
Executive HR Recruitment
Focusing on senior HR and management positions, we identify strategic leaders with proven organisational development expertise. Our process balances cultural fit with professional credentials to support long-term business growth and team cohesion.
People
Ruth Robson
Joint Managing Director
With over two decades in recruitment, Ruth co-founded Tandem Personnel in 1996. As an Institute of Recruitment Professionals member, she specialises in engineering and manufacturing placements while maintaining hands-on client relationships.
Gabriella Kersley
Joint Managing Director
Gabriella has built extensive recruitment expertise since the 1990s, focusing on technical and commercial sectors. As co-founder, she ensures service consistency while managing complex client requirements alongside Ruth Robson.
Questions
Which sectors do you specialise in?
We focus on engineering, manufacturing, administration, supply chain, sales & marketing, technical roles, and executive HR positions across Suffolk and surrounding regions.
How do you ensure candidate quality?
Our hands-on directors personally manage placements, leveraging 25+ years of local industry knowledge to match skills with specific job requirements.
Are you licensed by regulatory bodies?
Yes, we operate under Gangmasters and Labour Abuse Authority licence SMS10001, ensuring compliance with rigorous employment standards.
How can job seekers apply?
Register via our website or contact us directly at 01473 219969. We acknowledge all applications and provide regular updates throughout the process.
What makes you different from other agencies?
We offer consistent team interactions, in-house payroll control, transparent communication, and a 25-year track record of understanding both employer and candidate needs.
Reviews (6)
Steven Morrison
Dec 09, 2021
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Very happy with tandem personnel. Found me a job quickly, treated me fairly. Ruth at Tandem was polite professional and friendly. Highly recommend.
Alison Beaumont
Oct 21, 2021
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Positive:Professionalism,Quality,Responsiveness
Emily is amazing! She has been nothing but helpful and responds very quickly when contacted. I am very impressed with the continued great service.
Emily is amazing! She has been nothing but helpful and responds very quickly when contacted. I am very impressed with the continued great service.
Michelle Lovegrove
Oct 17, 2021
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At Tandem Personnel, nothing was too much trouble! I found them very helpfull, understanding and they quickly responded to questions that I had. Would definately reccomend! Thank you Ladies!
Dave Udall
Jul 23, 2021
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Positive:Professionalism
Found everyone at tandem so polite and helpful
Ruth and the team go that all important extra mile
To make sure you are placed exactly where you need to be
Absolutely pukka
Found everyone at tandem so polite and helpful
Ruth and the team go that all important extra mile
To make sure you are placed exactly where you need to be
Absolutely pukka
Tyla Barber
Apr 21, 2021
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Positive:Professionalism,Responsiveness
I dealt with Ruth, superb, she did everything for me, and so understanding. Can't recommend enough!
I dealt with Ruth, superb, she did everything for me, and so understanding. Can't recommend enough!
Mandywithell
Aug 21, 2019
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Contacted Tandem regarding job opportunities with my local council and I have to say they were on the ball right away. Several other agencies send me details about jobs but I cannot say they are really putting themselves out. Tandem on the other hand rang me with up dates and I felt they were really trying. I did manage to get a job on my own volition and contacted Tandem. They were pleased that |I had found employment and I would not hesitate in using them again.
John
John
