Business Details
22 Years
experience
Emergency
services
Expert IT Support and Cloud Solutions
Cheltenham IT has been delivering professional IT services to businesses in Gloucestershire and surrounding areas since 2004. Originally established to serve large organisations, we pivoted our focus to address the specific technology needs of small and medium-sized enterprises. Our team of Microsoft Certified consultants brings extensive technical expertise to resolve IT challenges while prioritising business continuity. We specialise in proactive network management, cloud migration, and emergency IT support. Our approach combines thorough infrastructure audits with customised solutions that align with each client's operational goals. As a Microsoft Small Business Specialist, we maintain the highest standards of technical proficiency and customer care.Our services are designed to eliminate IT-related frustrations, reduce costs, and ensure reliable systems. We work closely with clients to understand their unique requirements and implement solutions that allow them to concentrate on core business activities. Our commitment to quality is demonstrated through our 24/7 emergency response capability and comprehensive support contracts. By maintaining transparency and offering flexible service packages, we've built lasting partnerships with organisations seeking dependable IT management.
Services
IT Support
Office 365 Migration
Cloud Services
Server Solutions
Disaster Recovery
Virtualisation
Network Management
Backup Solutions
Details
- Year established: 2004
Highlights and features
- We have 18 years' experience solving complex IT challenges since 2004
- Our team holds Microsoft Certified Professional qualifications
- We offer guaranteed 2-hour response times on support contracts
- We implement proactive network monitoring to prevent system failures
- We provide 24/7 emergency IT services with no call-out fees
Associations and certifications
- Microsoft Small Business Specialist
Services
IT Support
We provide comprehensive IT support services covering network management, system administration, and emergency response. Our Microsoft-certified technicians ensure reliable operations through proactive monitoring and rapid issue resolution. Clients benefit from flexible support options including fixed-price contracts, ad-hoc assistance, and 24/7 emergency coverage with guaranteed response times.
Office 365 Migration
Our specialists plan and implement seamless Office 365 migrations while maintaining business continuity. This cloud-based solution offers email, collaboration tools, and office productivity software accessible from any device. We handle the transition process to ensure minimal disruption and optimal configuration for enhanced productivity and security.
Disaster Recovery
We implement robust backup and recovery solutions that protect critical business data. Our comprehensive approach includes on-site backups, cloud replication, and regular recovery testing to ensure business continuity in case of system failures or cyber incidents. This proactive strategy minimises potential data loss and downtime.
Server Solutions
We design, implement, and maintain Microsoft-based server environments tailored to business requirements. Our services cover server configuration, virtualisation, and ongoing management. With support for multiple Windows Server versions, we ensure reliable infrastructure that supports business operations while maintaining security and compliance standards.
Network Management
Our proactive network management service continuously monitors system performance and security. This 24/7 monitoring identifies potential issues before they impact operations, while regular security checks ensure protection against emerging threats. The service includes automated updates, backup verification, and event log analysis to maintain optimal network health.
Questions
What IT services do you offer?
We provide comprehensive IT support, cloud services, server management, disaster recovery, and Office 365 migration for SMEs.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency IT support with no call-out fees for urgent technical issues.
Which areas do you cover?
We serve businesses across Gloucestershire and surrounding areas including Cheltenham, Gloucester, and Tewkesbury.
What is Office 365?
Office 365 is a cloud-based productivity suite from Microsoft that includes email, collaboration tools, and office applications accessible from any device.
How do you ensure system reliability?
We implement proactive monitoring, regular security checks, automated updates, and comprehensive backup solutions to maintain system reliability.
What support plans are available?
We offer fixed-price support contracts, ad-hoc support, and emergency coverage with flexible options to meet different business needs.
Reviews (4)
Tim Martin
Feb 06, 2021
Report
Positive:Professionalism,Responsiveness
Always found Dave very helpful when problems occur, returns calls promptly
Always found Dave very helpful when problems occur, returns calls promptly
Laura Collins
Jan 31, 2021
Report
Always on hand to help with big or small issues whenever we need. Very professional and friendly service. Great to deal with, would recommend to anyone who needs IT support.
Daniel Barney
Jun 05, 2020
Report
Positive:Professionalism,Quality,Responsiveness,Value
Been dealing with Cheltenham IT Solutions for over a year. Great company to deal with. We are a SMB with little in house IT knowledge. Cheltenham IT Solutions are professional and responsive, so happy to entrust them with all our IT work.
Been dealing with Cheltenham IT Solutions for over a year. Great company to deal with. We are a SMB with little in house IT knowledge. Cheltenham IT Solutions are professional and responsive, so happy to entrust them with all our IT work.
Clare Davies
Aug 10, 2019
Report
Steer clear! Overpriced and unresponsive.
"Dave" only ever picked up my calls once and that was because I stopped paying my invoice due to not getting what I was paying for
"Dave" only ever picked up my calls once and that was because I stopped paying my invoice due to not getting what I was paying for
