Business Details
Bespoke Jewellery & Repairs in Chester
O'Hares is an independent family-run jeweller established in the heart of Chester. Specialising in bespoke commissioned jewellery, we combine traditional craftsmanship with modern design to create unique pieces tailored to individual preferences. Our onsite workshop enables us to undertake all types of jewellery repair and restoration, including same-day services for cleaning, polishing, and rhodium plating. With over 60 years of combined experience among our goldsmiths and stone setters, we offer expert advice on diamonds, gemstones, and pearls, ranging from freshwater studs to luxury Tahitian varieties.Our commitment to quality ensures every client receives personalised service, whether designing engagement rings, remodelling heirloom pieces, or sourcing hard-to-find items. We pride ourselves on transparency, ethical practices, and maintaining the highest standards of workmanship.
Services
Bespoke Jewellery
Jewellery Repairs
Wedding Rings
Engagement Rings
Gemstone Jewellery
Pearl Jewellery
Jewellery Restoration
Engraving
Insurance Valuations
Resizing
Highlights and features
- We offer bespoke commissioned jewellery tailored to your preferences
- Onsite workshop for all repair and restoration needs
- Same-day services available for cleaning and polishing
- Over 60 years of combined experience in goldsmithing and stone setting
- Specialists in made-to-fit wedding and engagement rings
What people say
Friendly staff
Perfect fit
Stunning original rings
Excellent service
Personalized pieces
Services
Bespoke Jewellery
We create unique, handcrafted jewellery pieces tailored to individual specifications. Our designers work closely with clients to transform ideas into wearable art, using precious metals and stones. Services include CAD design, wax modelling, and traditional hand fabrication techniques.
Jewellery Repairs
Our onsite workshop handles all repair needs, from simple resizing to complex restorations. Services include stone replacement, clasp repairs, and structural reinforcement. Most repairs are completed within 24 hours using traditional goldsmithing techniques and modern equipment.
Wedding Rings
We specialise in made-to-fit wedding bands that complement existing engagement rings. Options include plain or diamond-set designs in platinum, gold, or palladium. Our experts ensure perfect sizing and comfort through precise measurements and custom adjustments.
Gemstone Jewellery
We offer an extensive selection of gemstone pieces featuring sapphires, rubies, emeralds, and semi-precious stones. Our specialists provide expert advice on stone quality, setting options, and care requirements for both new purchases and existing collections.
Pearl Jewellery
Our pearl collection ranges from freshwater studs to luxury Tahitian and South Sea varieties. Services include restringing, clasp replacement, and cleaning to maintain luster. We also offer matching services for creating coordinated pearl sets.
Questions
How do I book a bespoke jewellery consultation?
Contact us via phone or email to schedule a free consultation. Our designers will discuss your ideas, provide material options, and create initial sketches for approval.
What repair services are available with same-day turnaround?
We offer same-day cleaning, polishing, and rhodium plating services. Minor repairs like ring resizing and stone tightening may also be completed within 24 hours depending on complexity.
Can you remake heirloom jewellery into new designs?
Yes, our remodelling service transforms inherited pieces into contemporary designs. We assess metal quality, suggest design options, and create new settings while preserving sentimental elements.
Do you provide valuation certificates for insurance purposes?
Yes, we offer detailed valuation certificates with item descriptions, metal purity, and gemstone specifications. These documents are accepted by major insurance providers for coverage purposes.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash payments. Payment plans are available for orders over £1,000 with prior arrangement.
Are appointments required for repair services?
While walk-ins are welcome during business hours, appointments ensure dedicated time with our specialists. Book online or call us to schedule preferred time slots.
Reviews (5)
Lucas Pilkington
Jun 18, 2020
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Bought a ring here. I was able to choose what I liked and my price range and they were able to put something together. Very relaxed and absolutely no pressure. Safe to say my partner is also very happy!
Michal Zatrak
May 16, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I've had a white gold engagement ring rhodium replated, clean and polished. The service was amazing, the ring looks brand new and it was done on the same day! The lady that served me was lovely and very helpful, so overall I can highly recommend O'hares!
I've had a white gold engagement ring rhodium replated, clean and polished. The service was amazing, the ring looks brand new and it was done on the same day! The lady that served me was lovely and very helpful, so overall I can highly recommend O'hares!
Jennifa Akther-Priya
Jan 04, 2020
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Absolutely amazing service at great price! Had my wedding ring cleaned and polished here as dirt got behind the diamonds. It looks brand new again and is sparkling!! Will definately come back here :) thank you very much
Ciaran Jones
Oct 31, 2019
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Fantastic. I came to this store to purchase a birthday gift for my partner. I described what it was I was looking for and also my partner's tastes. I purchased a beautiful set of pearl and diamond earrings which were also gift wrapped in store. My partner absolutely loves them and I got massive boyfriend points. If you want to find the perfect jewellery for any occasion, this is the place. Thank you so much O'Hares.
Anon Client
Sep 03, 2016
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Had a ring handmade to my own spec, very happy. Rachel was extremely helpful helping me chose a style and size/type/colour of gem, loads of knowledge here, again, VERY happy, no problems here
