Business Details
50+ Years
experience
Trusted Removals and Storage Services Since 1930
Established in 1930, F Smith and Son is a family-run removals and storage business serving Croydon, South London, and surrounding areas. Our expertise spans house and office removals, European and international relocations, and secure storage solutions. Holding the BSEN 12522 quality standard and membership with the British Association of Removers (BAR), we ensure professional, insured services with trained, DBS-checked staff.We prioritise customer satisfaction through tailored service packages, including Bronze to Platinum removal tiers, full packing services, and purpose-built vehicles. Our commitment to transparency includes fixed pricing via BARs Advanced Payment Guarantee Scheme. With nine decades of experience, we combine traditional values with modern logistics to handle domestic and commercial moves with care and efficiency.
Services
House Removals
Commercial Relocation
European Removals
International Removals
Storage Services
Details
- Year established: 1930
Highlights and features
- We have over 90 years of experience in the removals industry
- Our staff undergo extensive training and are DBS checked
- We offer fixed pricing with BAR's Advanced Payment Guarantee
- We hold the BSEN 12522 quality standard for furniture removals
- We provide tailored service packages from Bronze to Platinum levels
Associations and certifications
- British Association of Removers
- BSEN 12522
What people say
Exceptional team
Superb service
Exceeded expectations
Friendly and efficient
No damage
Services
House Removals
We provide comprehensive house removal services for local, national, and international moves. Our Bronze to Platinum packages include safe transport, expert packing, furniture assembly, and appliance disconnection. With purpose-built vehicles and trained staff, we ensure careful handling of belongings, whether moving a small flat or a large estate.
Commercial Relocation
Our commercial relocation service manages office moves of all scales, from single teams to full company relocations. We offer customised solutions with minimal disruption, including secure packing, furniture dismantling, and efficient transportation. Our experienced team handles logistics planning and coordination to ensure smooth transitions for businesses.
European Removals
We specialise in European removals with weekly vehicle departures to popular destinations. Services include customs clearance, export wrapping, and specialist packing for fragile items. Our network of bonded agents ensures secure transportation for individuals and businesses relocating across Europe.
Storage Services
Our Croydon-based storage facilities offer containerised, self-storage, and commercial options. Features include 24/7 CCTV, alarm systems, and competitive rates for short or long-term needs. We provide flexible access and handling services for domestic and business storage requirements.
Packing Services
We offer full or partial packing services with specialist materials for fragile items. Our trained staff handle delicate packing, crate-making for high-value goods, and export wrapping. Available as a standalone service or added to removal packages, ensuring secure transit for all items.
People
Richard Smith
Director
Richard joined the family business in the 1970s, transforming it from a furniture upholstery shop to a leading removals company. With over 50 years in the industry, he oversees operations and maintains our commitment to quality standards and customer care.
John Smith
Operations Manager
John joined in 2002, bringing fresh perspectives while upholding family values. As Operations Manager, he ensures efficient service delivery and staff training. His leadership has expanded international services and improved logistics solutions for complex moves.
David Smith
Director
David joined in 2006, contributing to our international growth and storage facility expansion. As a director, he focuses on customer satisfaction and maintaining high service standards through continuous staff training and investment in modern equipment.
Sue Smith
Bookkeeper & Secretary
Sue has managed financial operations since the 1980s, providing stability and expertise. Her attention to detail ensures transparent pricing and efficient service coordination, supporting both staff and customers throughout the removal process.
Questions
What services does F Smith and Son offer?
We provide house and office removals, European and international relocations, packing services, and secure storage solutions in Croydon and surrounding areas.
How can I book a removal service?
Contact us via phone or website to receive a quote. We recommend booking early, and we can finalise details once your moving date is confirmed.
Are your removal services insured?
As BAR members, we provide liability insurance and adhere to the BSEN 12522 quality standard, ensuring protection for your belongings during transit.
Do you handle fragile or valuable items?
Yes, we offer specialist packing services for delicate items, including crate-making for antiques and fine art, ensuring safe transportation of high-value goods.
What storage options are available?
We offer containerised storage, self-storage units, and commercial storage with 24/7 security, available for short or long-term periods at competitive rates.
Are your staff trained and checked?
All our staff undergo extensive training and DBS checks, ensuring professional handling of your belongings and adherence to safety protocols.
Reviews (4)
Ruxandra Lapusneanu
Jan 09, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Ive had a storage open here for about a year and a half. Needed to come a few times to pick up various things. The staff is amazing, super friendly, helpful, professional. If I ever need storage again, I would go out of my way to use them!
Ive had a storage open here for about a year and a half. Needed to come a few times to pick up various things. The staff is amazing, super friendly, helpful, professional. If I ever need storage again, I would go out of my way to use them!
Fabio Goriup
Dec 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Everything was done professionally, efficiently and at a good price. Couldn't fault their service even though I repeatedly changed the moving date.
Everything was done professionally, efficiently and at a good price. Couldn't fault their service even though I repeatedly changed the moving date.
Rosemary Earl
Nov 07, 2021
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Positive:Professionalism,Quality,Responsiveness
F Smith provided a very helpful and friendly service throughout the removal process. All staff who we came into contact with represented the company very professionally.
F Smith provided a very helpful and friendly service throughout the removal process. All staff who we came into contact with represented the company very professionally.
Lynn Teale
Oct 24, 2021
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We used F Smith & Sons to relocate from West Wickham to Bognor Regis and asked for a packing and removal service. We had a wonderful experience, the team (which included a very hands on boss!) arrived on Monday to pack the house, garage, sheds and garden and the same continued with us through to Thursday when they unloaded the main part of our home by 1pm. It was so nice to have the same staff members with us through our journey who were very considerate, helpful, careful, respectful with a good sense of fun but with the upmost professionalism. We would highly recommend, well done Ian, Nathaniel
