Business Details
39 Years
experience
Emergency
services
Trusted PVCu Windows and Doors Specialists
Welsh Window Systems, established in 1987, is a family-run business renowned for its high-quality PVCu window and door installations, repairs, and secondary glazing solutions. With over 35 years of experience, we serve both residential and commercial clients across South Wales, specializing in bespoke designs tailored to individual needs. Our expertise extends to repairing all types of windows, doors, and conservatories, including timber, aluminium, and PVCu. We maintain stringent safety and quality standards, holding accreditations such as Which? Trusted Trader status and partnerships with industry-leading brands like Garrison and Mul-T-Lock.Our commitment to excellence is reflected in our 10-year warranty, backed by Lloyds and administered through the Glass & Glazing Federation (GGF). Customer satisfaction is paramount, evidenced by our numerous positive testimonials and repeat business. We operate from Unit B4 Windmill Parc in Sully, offering a glazing shop for domestic and trade clients, and undertake large-scale projects for institutions like Cardiff Wales International Airport. Our ethos centers on fair treatment of employees, community support, and continuous service improvement, ensuring every client receives respectful, efficient, and reliable service.
Services
PVCu Windows
Composite Doors
Conservatory Repairs
Emergency Glazing
Commercial Window Repairs
Secondary Glazing
Glass Replacement
Door Installations
Conservatory Upgrades
Window Repairs
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in PVCu window and door installations.
- Our team holds Which? Trusted Trader accreditation for quality assurance.
- We offer a 10-year warranty backed by Lloyds and the GGF.
- Our glazing shop serves both domestic and trade clients with specialist glass.
- We serve large commercial projects, including Cardiff Wales International Airport.
Associations and certifications
- Which? Trusted Trader
- Glass & Glazing Federation (GGF)
What people say
Fast, friendly service
Very professional
Very pleased
Excellent service
Highly recommended
Services
PVCu Windows
Our PVCu windows are designed for durability and energy efficiency, offering a range of styles from traditional to modern. Each installation is tailored to meet specific aesthetic and functional requirements, ensuring seamless integration with existing structures. Backed by a 10-year warranty, our windows provide long-term value and enhanced property aesthetics.
Composite Doors
Composite doors combine security and style, featuring multi-point locking systems and customizable designs. We supply and fit high-quality doors that withstand weather extremes while improving thermal efficiency. Upgrades include MUL-T-LOCK cylinders for enhanced security against modern break-in techniques.
Commercial Repairs
Specializing in commercial repairs, we handle complex projects for airports, schools, and councils. Our team addresses challenges at height or in old installations, ensuring compliance with safety standards. Recent projects include repairs at Cardiff Wales International Airport and educational institutions.
Emergency Glazing
We provide urgent solutions for broken glass or entry issues, with rapid response times for critical situations. Clients, including wheelchair users, have praised our efficiency in resolving emergencies within hours, minimizing disruption and restoring security.
Secondary Glazing
Secondary glazing improves thermal and noise insulation without replacing existing windows. Ideal for period properties, our bespoke solutions maintain architectural integrity while enhancing energy efficiency. We replace failed units with BS-compliant glass, ensuring durability and safety.
People
Stephen Fifield
Director
With over three decades in the glazing industry, Stephen Fifield co-leads Welsh Window Systems, emphasizing quality craftsmanship and customer-centric service. His leadership focuses on community engagement and sustainable business practices.
Richard Thomas
Director
Richard Thomas brings extensive experience in commercial glazing projects, overseeing partnerships with local councils and large institutions. His expertise ensures compliance with the highest safety and technical standards.
Questions
What warranties do you offer on installations?
We provide a 10-year warranty on PVCu windows and doors, backed by Lloyds and administered through the GGF, with no additional cost.
Do you handle emergency repairs?
Yes, we offer rapid response for urgent glazing issues, including broken glass and entry problems, with a proven track record of same-day solutions.
Which areas do you serve?
We operate throughout South Wales, including Cardiff, Barry, the Vale of Glamorgan, and Mid Wales, catering to both local and regional clients.
Are your installers certified?
Our team holds Which? Trusted Trader accreditation, and we partner with industry leaders like Garrison and MUL-T-LOCK to ensure expert installations.
Can you replicate specific window designs?
Our design consultants provide bespoke solutions, allowing replication of traditional or unique styles tailored to your property's character.
Do you work on commercial projects?
Yes, we specialize in commercial repairs and installations, including large-scale contracts for airports, schools, and council buildings.
Reviews (3)
Gina Lilliepads Nan Vickery
Nov 17, 2021
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Had a good quote from welsh windows in Barry ( workshop in sully) Had new front and back doors upvc fitted both bespoke! Nathan who done the quote and measurements got the front door sprayed to my choice of colour, had glass units replaced in kitchen & bathroom also my old windows adjusted. Great selection of choices EG: glass patterns, shapes and styles of doors, door furniture and colours. Fitting day was given to suit, Amazing team, Andrew, Jake, , & Gaynor in the shop office, very efficient, cleaned up any mess. Excellent all round highly recommend welsh window system.
Anne Summers
Aug 19, 2021
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We were promised triple glazing and only recieved double glazing. The premium was charged to us was disgusting.
Graham Davies
Dec 27, 2020
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Great service, quality installation by people who care. We wanted black PVCu windows not white. Cavan and his team went out of their way to source a suitable product for our house which matched the architectural style we were looking for. Excellent fitting - even in a snowstorm, the boys carried on working. They left no mess and the finish is excellent. I would highly recommend Welsh Window Systems.
