Business Details
19 Years
experience
Affordable European Removal Services | VanOne
VanOne, established in 2007, has grown from a small team to a leading European removal company with over 70 employees across the UK and Europe. Our expertise lies in providing affordable, secure, and efficient international moving solutions, operating in all EU countries plus Switzerland and Norway. We prioritise safety through rigorous driver training and comprehensive Goods in Transit Insurance, ensuring customer belongings are protected.Our commitment to transparency is reflected in our no-hidden-costs policy and user-friendly online booking system. With over 4,000 annual moves, we combine operational experience with fuel-efficient logistics to deliver value-driven services. Our customer-centric approach includes real-time van tracking and dedicated UK-based support, maintaining our reputation as the UK's most popular European removalist.
Services
European Removals
International Moving
Packing Materials
Customs Clearance
Vehicle Transport
Details
- Year established: 2007
Highlights and features
- Over 15 years of experience in European removals
- Free Goods in Transit Insurance up to 20,275
- UK-based customer service with real-time van tracking
- Fuel-efficient fleet reducing environmental impact
- Transparent pricing with no hidden fees
Associations and certifications
- European Union Online Dispute Resolution
What people say
Extremely pleased with experience
Helpful and punctual drivers
Transparent pricing
Excellent value for money
Secure transportation
Services
European Removals
VanOne provides comprehensive European removal services covering 29 countries. Customers handle packing themselves, while we ensure safe transportation using trained drivers and secure loading techniques. Our one-way pricing model eliminates return journey costs, offering significant savings. With over 4,000 annual moves, we guarantee competitive rates and reliability for both full and part-load shipments.
Packing Materials
Our online shop offers professional-grade packing materials including heavy-duty shrink wrap, furniture blankets, and reinforced cardboard boxes. These materials are specifically designed for international moves, providing essential protection during transit. Customers can order materials during booking or separately, with next-working-day dispatch and 3-day delivery across the UK.
Customs Assistance
We guide customers through post-Brexit customs requirements for UK-EU moves. Services include providing CMR forms, insurance documentation templates, and Transfer of Residence (ToR) guidance. Our portal offers country-specific paperwork checklists, with dedicated support for Swiss and Norwegian relocations requiring additional documentation.
Vehicle Transport
VanOne facilitates vehicle transportation across Europe using our fleet of Renault Master and Fiat Ducato vans. Customers can transport cars alongside household goods, with vehicles secured using professional loading techniques. This service operates under the same transparent pricing and insurance coverage as standard removals.
Online Booking
Our automated system enables instant quote generation and 24/7 booking through a user-friendly portal. Features include real-time van tracking via GPS, payment management, and document downloads. Customers receive driver details and vehicle registration information pre-move, with SMS/ email notifications for schedule updates.
People
John Singleton
European Operations Manager
With over a decade of experience, John manages VanOne's entire vehicle fleet since joining in 2011. He ensures optimal logistics coordination across Europe.
Michael Heisenberg
Customer Service Assistant
A founding team member since 2007, Michael maintains VanOne's service standards through staff training and customer experience oversight.
Danielle Murillo
Customer Services Advisor
Joining in 2023, Danielle delivers VanOne's renowned customer service, handling inquiries and ensuring smooth move coordination for European relocations.
Klaudia Pertek
Customer Services Advisor
As a recent recruit, Klaudia focuses on client communication and support, leveraging her expertise to maintain VanOne's high service standards.
Questions
How do I get a quote and book a removal service with VanOne?
Visit vanone.co.uk for instant quotes. Book online through our portal by selecting your preferred service option and complete the 25% deposit payment.
Is my cargo insured during transit?
All shipments include free Goods in Transit Insurance up to £20,275. Complete our insurance form pre-move to activate coverage.
What are the packing requirements?
Customers must pack all items securely before collection. We recommend using our protective materials and packing fragile items in boxes.
How does the booking flexibility work?
Full van bookings (15/30m³) allow fixed scheduling. Part-load (5/10m³) requires flexibility with collection dates within a 2-day window.
What paperwork is needed for UK-EU moves?
Required documents include CMR form, completed insurance inventory, passport copy, and Transfer of Residence (ToR) documentation for UK arrivals.
Videos
Reviews (5)
Barel B.
Jan 17, 2022
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The driver arrived and decided that what we wanted to load was too much for the truck so it left half full, with more than 300kg less than what they should have carried. Asked for a partial refund and they did not provide it. They do not fulfill their promises
Susanne Lewis
Nov 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Danielle from Van One was just brilliant. Professional, knowledgeable and quick to respond. Great service. I had a totally stress free experience with Van one. Thank you so much.
Danielle from Van One was just brilliant. Professional, knowledgeable and quick to respond. Great service. I had a totally stress free experience with Van one. Thank you so much.
Federica Rizzi
Nov 07, 2021
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I booked a removal with VanOne to move from the UK to Germany. After booking, I got quite scared reading some very negative reviews, but I have to say everything went super well. Communication through the online chat worked well. There was some confusion over the time of the collection on the day of the moving, but in the end the driver was only one hour late - which to me seems acceptable - and I was called with updates several times. Janusz was really helpful with moving boxes etc. He delivered around the time agreed on the next day and helped carrying everything to the second floor of the building
Ed Hill
Aug 23, 2021
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Absolute farce. worst service i have ever experienced. they literally couldn't get a thing right and ended up being between 7 hours - 3 days late on everything they did. Absolute calamity. Nice drivers, terrible internal logistics. Never use this company. They claim the TOR had everything to do with them even though their vans broke down multiple times and they were 7 hours late turning up in the first place and missed every timing they said they would hit. They were so late on delivering in UK (4 days late because the van kept breaking down) that they had to book an unloading team to help unload
Paul Schaack
Aug 14, 2021
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Positive:Professionalism,Value
I had a great experience moving from the UK to Germany with VanOne. The driver was exceptionally friendly and helpful with loading and unloading. Nothing got damaged, everything was delivered in great condition only 3 days later. Pre-removal the communication with support was also clear and fast.
I had a great experience moving from the UK to Germany with VanOne. The driver was exceptionally friendly and helpful with loading and unloading. Nothing got damaged, everything was delivered in great condition only 3 days later. Pre-removal the communication with support was also clear and fast.
