Business Details
19 Years
experience
Emergency
services
Professional Cleaning Services in Northwich
Established in 2007, Puremaison has built a reputation for delivering reliable, high-quality domestic and commercial cleaning services across Cheshire and the North West. Our team of professionally trained, DBS-checked cleaners utilise industry-leading equipment and techniques to ensure exceptional results tailored to each client's needs. With over 100 staff members, including dedicated administrative and support personnel, we maintain rigorous health and safety standards while offering flexible scheduling options. Our commitment to excellence is underscored by a satisfaction guarantee: if clients are dissatisfied with our work, we will re-clean at no additional cost. Operating from our Northwich headquarters, we serve both private residences and commercial properties, including offices, retail spaces, and hospitality venues.Our structured key-coding system and security protocols provide clients with complete peace of mind during service delivery. With more than 30% of our team having served for six years or longer, we combine continuity with adaptability to meet evolving client requirements. Our focus on staff development ensures consistent service quality, supported by detailed procedural documentation and ongoing training programmes. This combination of professional expertise, client-centric approach, and operational reliability has earned us long-term partnerships with property management companies and regular domestic clients alike.
Services
Domestic Cleaning
Commercial Cleaning
Spring Cleaning
End-of-Tenancy Cleaning
Property Management Cleaning
Emergency Cleaning
House Moves Preparation
Special Occasions Cleaning
Ironing Services
Post-Building Work Cleaning
Details
- Year established: 2007
Highlights and features
- We offer a satisfaction guarantee with free re-cleaning if required
- Our team members undergo police and background checks for security
- We provide tailored cleaning solutions for both domestic and commercial clients
- Our staff receive ongoing training with over 30% employed for 6+ years
- We maintain strict security protocols with confidential key coding systems
What people say
Reliable and thorough
Exceptional standards
Cheerful and helpful
Flexible scheduling
Attention to detail
Services
Domestic Cleaning
Our domestic cleaning service provides comprehensive housekeeping solutions for private residences. Available as regular maintenance or one-off deep cleans, we cater to properties ranging from maisonettes to large estates. Our trained cleaners follow detailed protocols to ensure consistent quality across all domestic environments.
Commercial Cleaning
We deliver tailored commercial cleaning services for businesses across multiple sectors. Our trained teams maintain professional standards in offices, retail spaces, hospitality venues, and industrial premises while adhering to strict security protocols for client properties.
End-of-Tenancy Cleaning
Specialist deep cleaning service for property transitions. Our comprehensive approach ensures properties meet inventory requirements, covering all areas from kitchens to bathrooms with attention to detail required for deposit returns.
Emergency Cleaning
Responsive cleaning solutions for unexpected needs. Available at short notice, our emergency service addresses sudden requirements for property preparation or post-incident cleaning while maintaining our usual quality standards.
Property Management Cleaning
Comprehensive cleaning service for property managers and landlords. We handle regular maintenance and deep cleans for rental properties, ensuring consistent presentation between tenancies with flexible scheduling to accommodate property availability.
People
Rebecca Tilling
Managing Director
Founder of Puremaison in 2007, Rebecca has grown the business from two staff to over 100. She focuses on strategic development while maintaining close client relationships through regular site visits and service reviews.
Bev Walsh
Operations Director
Co-founder with Rebecca, Bev oversees daily operations and staff training. With over 15 years' experience, she ensures service consistency across all client accounts while managing health and safety compliance.
Carol Booth
Senior Cleaner
Joining in 2009, Carol specialises in domestic cleaning with particular expertise in caring for period properties. She receives regular client commendations for attention to detail and customer service.
Donna Craven
Team Leader
Team leader since 2012, Donna manages cleaning operations across multiple commercial accounts. She coordinates staff schedules and quality checks while maintaining direct client communication channels.
Debbie Petts
Senior Cleaner
With 14 years' service, Debbie provides cleaning expertise across both domestic and commercial properties. Known for her organisational skills, she assists with staff training and client induction processes.
Questions
What areas do you cover for cleaning services?
We operate throughout Cheshire and the North West, including Warrington, Chester, Altrincham, Wilmslow, Knutsford, Hale, Lymm, and surrounding areas.
Are your cleaning staff DBS checked?
Yes, all our cleaners undergo police and background checks as part of our security vetting process before client assignments.
Do you offer flexible cleaning schedules?
We provide complete flexibility with one-off cleans, regular maintenance, or emergency services available at short notice as required.
What happens if I'm not satisfied with the cleaning?
We offer a satisfaction guarantee - if you're unhappy with our work, we'll return to re-clean the affected areas at no additional cost.
How do you ensure service consistency?
Our detailed training programme, standardised cleaning procedures, and regular quality checks ensure consistent service delivery across all client accounts.
Can you handle commercial property security systems?
Yes, we use a confidential key coding system and ensure all security systems are reactivated after cleaning to maintain property safety.
Reviews (4)
Liz Grosvenor
Jun 29, 2021
Report
Positive:Professionalism
With an upcoming operation I decided to take the pressure off and have my house professionally cleaned whilst I recover. I came home from my op to a beautiful sparkly house, thank you
Service:Standard clean
With an upcoming operation I decided to take the pressure off and have my house professionally cleaned whilst I recover. I came home from my op to a beautiful sparkly house, thank you
Service:Standard clean
Lisa Booth
Jun 17, 2021
Report
Positive:Professionalism,Quality,Responsiveness
I've had 2 cleans done now, and I must say I'm very pleased. The ladies are professional and thorough, and nothing is too much trouble. They arrive, and just get on with it. Lovely team too!
Services:Deep clean,Standard clean
I've had 2 cleans done now, and I must say I'm very pleased. The ladies are professional and thorough, and nothing is too much trouble. They arrive, and just get on with it. Lovely team too!
Services:Deep clean,Standard clean
A. Speight
Jun 08, 2019
Report
Horrendous!!!
Fraud liars cheats
Invoiced me living abroad for cleaning my rented home twice a month
Only cleaned bathrooms not entire house as agreed
This has gone on for several months leaving my home in worst condition imaginable
Trust professionalism morals genuine staff etc they are none of these
They are utterly dishonest from top to bottom
If you are looking for cleaners please take my advise
Avoid pure maison at all costs !!!!
Fraud liars cheats
Invoiced me living abroad for cleaning my rented home twice a month
Only cleaned bathrooms not entire house as agreed
This has gone on for several months leaving my home in worst condition imaginable
Trust professionalism morals genuine staff etc they are none of these
They are utterly dishonest from top to bottom
If you are looking for cleaners please take my advise
Avoid pure maison at all costs !!!!
Simon McCormick
Jul 19, 2015
Report
I must say the Puremaison girls were fantastic. So professional. The house has never looked so clean. I would recommend Puremaison to anyone
