Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Kent
Pegrum is a family-run business established over 40 years ago, rooted in Hildenborough, Kent. Our team of highly qualified engineers specialises in gas, oil, and solid fuel appliance services, offering comprehensive heating and plumbing solutions. We are renowned for supplying and installing range cookers from brands like Aga, Rayburn, Esse, Heritage, and Marshall, alongside boiler and stove maintenance. Our services extend to oil tank installations, heating system upgrades, and smart control systems, serving domestic households, private estates, and landlords. With GasSafe and OFTEC accreditations, we combine traditional values with modern expertise to deliver reliable, customer-focused solutions.Our engineers, including third-generation professionals, prioritise safety, efficiency, and long-term client relationships. We project-manage installations from initial surveys to commissioning, ensuring compliance with industry standards. Customer testimonials highlight our prompt emergency response, technical proficiency, and commitment to quality. Operating primarily in Kent and East Sussex, we maintain a local service ethos while considering out-of-area projects case-by-case. Our dedication to continuous improvement is reflected in our participation in manufacturer guilds and ongoing staff training.
Services
Boilers
Ranges
Stoves
Oil Tanks
Heating Controls
Plumbing Systems
Servicing
Repairs
Installations
Project Management
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in heating and plumbing services.
- Our engineers are GasSafe and OFTEC registered for quality assurance.
- Family-run business with third-generation engineering expertise.
- We provide 24/7 emergency call-out services for urgent repairs.
- Specialists in Aga and Rayburn cooker installations and refurbishments.
Associations and certifications
- GasSafe
- OFTEC
- Aga and Rayburn Guild of Engineers
What people say
Outstanding efficiency
Knowledgeable staff
Prompt emergency response
Professional service
Reliable repairs
Services
Boiler Installations
We supply and fit high-efficiency oil and gas-fired boilers, including condensing and combination models. Our GasSafe registered engineers ensure safe installations compliant with manufacturer standards. Annual servicing maintains warranties and optimises performance for domestic and commercial properties.
Range Cooker Maintenance
Specialists in Aga, Rayburn, and Heritage range cooker installations, servicing, and refurbishments. We handle fuel conversions, flue installations, and complete system commissioning. Our team are long-term members of the Aga and Rayburn Guild of Engineers.
Oil Tank Installations
OFTEC-compliant oil tank installations, replacements, and safety checks. We supply bunded metal or plastic tanks, project-manage concrete base construction, and fit alarms for leak detection. Services include tank relocation and fuel line upgrades.
Emergency Repairs
24/7 emergency call-outs for boiler, stove, and heating system failures. Engineers respond promptly to urgent issues across Kent and East Sussex, with weekend availability for critical repairs and diagnostics.
Heating Controls
Installation of programmable and smart heating controls for energy efficiency. We fit weather compensation systems, thermostats, and mobile-controlled solutions to optimise temperature management and reduce fuel consumption.
People
Gordon Pegrum
Founder
Established the family business in 1974, bringing decades of hands-on experience in heating engineering. Continues to oversee operations and mentor the next generation of engineers.
Chris Pegrum
Director
Second-generation engineer with over 25 years' experience. Manages commercial projects and technical training, ensuring adherence to GasSafe and OFTEC standards.
Mike Pegrum
Operations Manager
Coordinates service schedules and customer relations. Specialises in domestic heating systems and project management for complex installations.
Elliot Pegrum
Engineer
Third-generation engineer providing emergency repairs and technical support. Trained in modern diagnostics and traditional heating systems.
Diana Pegrum
Customer Liaison
Manages client communications and service scheduling. Ensures smooth coordination between engineers and customers for efficient service delivery.
Questions
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency call-out services for urgent boiler, stove, and heating system failures across Kent and East Sussex.
Are your engineers certified?
All engineers are GasSafe and OFTEC registered, with membership in the Aga and Rayburn Guild of Engineers for specialist range cooker work.
What areas do you cover?
We primarily serve Kent and East Sussex, but consider major installations outside these areas on a case-by-case basis.
Can you service Aga cookers?
Yes, we specialise in Aga servicing, repairs, and refurbishments with long-standing membership in the Aga Guild of Engineers.
Do you install smart heating controls?
We supply and fit smart thermostats and programmable controls for improved energy efficiency and remote temperature management.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms for large projects can be discussed with our office team.
