Business Details
24 Years
experience
Your Trusted London Estate & Letting Agent
Founded in 2002, My London Home has established itself as a leading estate and letting agency in London. With over two decades of experience, we specialise in residential sales, lettings, and property management, serving clients across Central London. Our team of experts combines deep local market knowledge with innovative technology to deliver tailored solutions. Accredited by The Guild of Letting and Management, we maintain the highest standards of professionalism and integrity. Recognised with a 98.5% customer satisfaction score at the 2023 ESTAS awards, our commitment to excellence is evident in every transaction.We offer strategic advice, transparent communication, and dedicated support for buyers, sellers, landlords, and tenants. Our services include property valuations, marketing, new homes, and landlord webinars. Headquartered at Waterloo Station, we serve areas from Wandsworth to Stratford, ensuring a seamless property journey for all clients.
Services
Property Sales
Lettings
Property Management
New Homes
Valuation
Featured Developments
Area Guides
RentGuarantor Service
Landlord Webinars
Sales Progression
Details
- Year established: 2002
Highlights and features
- 21 years of expertise in London's property market since 2002
- 98.5% customer satisfaction score from 2023 ESTAS awards
- Ethical practices accredited by The Guild of Letting and Management
- Award-winning property management and lettings services
- Innovative technology combined with personalised client support
Associations and certifications
- The Guild of Letting and Management
- ClientMoney Protect
- The Property Ombudsman (TPO)
What people say
Fantastic service
Answered quickly
Smooth moving process
Outstanding service
Exemplary support
Services
Property Sales
Specialising in residential property sales across London, we leverage 21 years of market expertise to secure optimal prices. Our tailored marketing strategies and extensive buyer network ensure efficient transactions. Clients benefit from accurate valuations, transparent communication, and seamless completion processes.
Lettings
Our lettings service connects landlords with quality tenants through rigorous vetting and competitive pricing strategies. With award-winning property management and a 98.5% satisfaction rate, we handle everything from tenant acquisition to maintenance. Innovative solutions reduce costs while ensuring compliance and landlord peace of mind.
Property Management
Award-winning property management covering maintenance, rent collection, and tenant relations. Our proactive approach minimises void periods and ensures regulatory compliance. Landlords receive regular updates and financial reports, supported by a dedicated team with expertise in Central London's unique market dynamics.
New Homes
Specialist advice on new home purchases and developments across London. We provide insights into emerging markets and off-plan opportunities. Our team facilitates smooth transactions, from initial consultation to completion, ensuring clients maximise investment potential in London's evolving property landscape.
Valuation
Professional market appraisals combining property condition analysis with current market trends. Our experts deliver data-driven valuations to help clients make informed decisions. The free, no-obligation service includes detailed reports on comparable sales and strategic pricing recommendations for optimal market positioning.
People
Steven Herd
Founder
With nearly 40 years in property, Steven founded My London Home in 2002. He specialises in maximising landlord returns and improving industry standards through mentoring and media appearances.
Andrew Griffith
Managing Director
Proactive estate agent with deep market knowledge, leading My London Home's vision for combining corporate strength with honest, client-focused service since its inception.
Laura Warren
Operations & Marketing Director
Experienced marketing professional transforming operational systems and enhancing marketing strategies to support My London Home's growth and client engagement initiatives.
Lucy Herd
Lettings Manager
Combining psychology expertise with property passion, Lucy delivers exceptional client care as Lettings Manager, ensuring smooth tenant-landlord relationships and high satisfaction rates.
Dave
Head of Customer Cuddles
Miniature Schnauzer Dave brings energy and comfort to the office environment, enhancing workplace morale as My London Home's dedicated Head of Customer Cuddles.
Questions
What services does My London Home offer?
We provide residential sales, lettings, property management, new homes, valuations, and landlord webinars across Central London.
How can I get a property valuation?
Request a free market appraisal via our website or contact us directly for an in-person assessment by our experts.
Are your lettings fees transparent?
Yes, our landlord fees are clearly outlined with no hidden charges, covering management, tenant acquisition, and maintenance services.
Do you handle property sales with tenants in situ?
Yes, we specialise in selling rented properties while ensuring minimal disruption for landlords and tenants.
What areas do you cover?
We operate across Central London, including Wandsworth, Stratford, Westminster, and Pimlico, with deep local market knowledge.
How do you support first-time landlords?
Through educational webinars, step-by-step guides, and dedicated management services to ensure compliance and maximise investment returns.
Reviews (4)
Dupesh Patel
Sep 08, 2020
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Wendy Gould managed by property sale for a second time, and unsprinsingly, she was amazing in ensuring the sales both progressed, and kept everybody involved honest. The transparency throughout the process was fantastic and eventhough there were road bumps she was superb in always keeping communication lines open and clear and driving us forward. Clearly an asset to MyLondonHome, and i very much look forward to working with her again
Ryan Tian
Oct 17, 2017
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Personally I found My London Home is a good agency for renting a property. All the information supplied online is quite reliable. The staff are nice and patient. Just maybe due to some of its staff come and go and no updated news to us, it causes some lack of communications, especially in your need. But they sorted it out quickly. Just for checking list part, we slightly felt a little bit lack of communications, the staff in charge usually didn't reply our email on time and the things we reported have not been dealt with thoroughly well. Besides that part, up till now, we thought it is a very good
Adeline Liedtke
Sep 08, 2017
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We have been working with MyLondonHome for seven years now and it is absolutely fantastic! We bought our two London apartments through MyLondonHome and we also use MyLondonHome to manage both of the properties. I must say Sam has been managing both units professionally and efficiently. Sam is super easy to work with and handles all our queries immediately and efficiently. We have no complaints but compliments of Sam. If anyone ever needs property services, MyLondonHome will be the one. They will listen to you and answer your needs accordingly. Well done Sam!
Christian Wragg
Aug 15, 2017
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We recently used MyLondonHome to find a property in Central London. I found their services to be top quality. Michael Flynn was our agent and ensured our needs were met. Furthermore, the service team has continued to be really helpful ever since the move in. I would definitely consider using MyLondonHome in future.
