Business Details
Luxury Hotel & Spa Retreat in Falmouth, Cornwall
Merchants Manor is Falmouth's independent hotel and spa retreat, offering a unique blend of modern comfort and personal hospitality. Our property features thoughtfully designed rooms and residences adorned with soft hues, local art, and luxurious amenities, complemented by a comprehensive wellness experience including a spa, indoor pool, garden hot tubs, and steam room. We provide expert local guidance to help guests explore the historic port and its surroundings, curating memorable moments through tailored experiences and seasonal offers.Our dedicated team ensures every stay balances indulgence, relaxation, and luxury treatment, with flexible booking options and special packages designed to enhance your visit. As a locally rooted establishment, we combine professional expertise with genuine care to deliver exceptional service that reflects Cornwall's distinctive character.
Services
Accommodation
Spa Treatments
Dining Experience
Gift Vouchers
Private Events
Christmas Breaks
Relaxation Packages
Extended Stays
Special Offers
Highlights and features
- We offer adults-only luxury retreats with personalized service
- Our spa features garden hot tubs and indoor pool access
- We provide expert local guidance for exploring Falmouth
- We create curated seasonal experiences like Christmas getaways
- Our flexible check-in/check-out options enhance guest comfort
Services
Accommodation
Our thoughtfully designed rooms and residences combine modern comfort with local artistry. Each space features soft hues, luxurious amenities, and crisp linens to ensure restful stays. The accommodation offers flexible booking options and special packages to suit different guest needs.
Spa Treatments
The adults-only spa provides transformative wellness experiences with garden hot tubs, indoor pool, steam room, and professional treatments. Our wellness facilities are designed to promote relaxation and rejuvenation in a serene environment away from daily stresses.
Dining Experience
Our culinary offerings include breakfast, all-day grazing options, and afternoon tea. The restaurant focuses on local ingredients and expertly crafted dishes that showcase Cornish cuisine while providing flexible dining experiences for guests.
Gift Vouchers
We offer curated gift vouchers for luxury experiences including accommodation, spa treatments, and dining. These make ideal presents for special occasions, providing recipients with memorable stays and indulgent treatments at our retreat.
Private Events
Our venue accommodates private events with dedicated spaces and tailored services. From intimate gatherings to special celebrations, we provide expert planning support and venue facilities that combine functionality with the unique character of our property.
Questions
What accommodation options are available at Merchants Manor?
We offer thoughtfully designed rooms and residences with modern amenities, soft hues, and local art. Options include standard rooms and larger residences for extended stays.
What wellness facilities does the hotel provide?
Our adults-only spa features garden hot tubs, indoor pool, steam room, and professional treatments. The wellness area is designed for complete relaxation and rejuvenation.
What dining options are available on-site?
We serve breakfast, all-day grazing options, and afternoon tea. The menu focuses on local Cornish ingredients prepared with expert culinary techniques.
Are gift vouchers available for purchase?
Yes, we offer gift vouchers for accommodation, spa treatments, and dining experiences. These make perfect gifts for special occasions and celebrations.
What special offers are currently available?
Current offers include our Christmas Getaway in Cornwall, Sunday Slow Down relaxation package, and Linger Longer flexible check-in/check-out options. Visit our website for details.
Reviews (6)
Kate Hubble
Dec 29, 2021
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Dont book this hotel. The hotel is in a good location and our apartment was very nice. Staff in the restaurant were friendly and doing their best but they were clearly understaffed. The management and owner however are incredibly rude and customer service from them was appalling. I notice this has been mentioned in a number of other reviews too. The big issue was with the hot tub. We paid a lot of money to stay in one of the residences with a private hot tub. On one of our 3 evenings the hot tub was cold so we could not use it. When we asked for help we were told that the tub is checked twice
Paul Jarrett
Dec 26, 2021
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The room was great, comfy bed, but the chef was hit and miss. Undercooked steak, bland pan-fried cod fillet, Good breakfasts, but some of the serving staff are too green and dropping wine glasses is never a good look.
Danny Hussain
Dec 12, 2021
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Staff were incredibly unhelpful, rude and curt. Especially that horrible woman who answers the phone who accused of us lying! Sinead or something her name was. Save yourself the money and go somewhere more accessible
Erica Pengas
Nov 20, 2021
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Had a fantastic overnight stay. Enjoyed a lovely walk around the shops in Falmouth, came back to a cocktail near the fire and had an excellent meal. Would totally recommend.
Alexandra Moast
Oct 20, 2021
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My husband and I were gifted a tasting menu meal here as part of our honeymoon by my sister and brother-in-law. The lady that greeted us (Amelia who also served us for the majority of the meal) knew who we were straight away and congratulated us. We proceeded to have one of the nicest meals ever with impeccable service. Amelia was new and let us know as such but she did the most amazing job, she made us feel so welcome and told us all about each dish and the chef's thoughts about each. The two other waitresses who served us were also absolutely lovely, we had a wonderful experience and would definitely
Kledi Brown
Oct 19, 2021
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Stayed here for three nights in June. The building is beautiful and so is the bar/dining area. We felt our room was very overpriced for the size compared to much bigger ones in the area, but it was comfy and clean. Breakfast was good, although not much of a variety. We werent sure if this was the case because of staffing issues. There seemed to be a lot waiters running around but no one was clearing away anything or helping people who needed something. We went to the bar for a drink and had to wait a long time to be served and then another half an hour for our drinks to arrive. The pool
