Croner Taxwise

Business Details

Trusted Tax Enquiry Protection Services in Hinckley

At Croner Taxwise, we specialise in providing Tax Enquiry Fee Protection Services to accountancy practices. With over 30 years of experience, our commitment to exceptional customer service remains central to our operations. Our services have expanded beyond fee protection to include consultancy support, training, technical resources, and comprehensive business support for accountants. We act as a strategic partner to help accountancy practices grow and address their unique challenges. Our team of over 30 experienced tax and VAT consultants offers expert guidance during HMRC investigations. We provide access to My Business Hub, an online portal offering real-time expertise on HR, health & safety, and legal matters.

Our marketing support includes customised materials and cloud-based mailshot software to enhance client engagement. We are authorised and regulated by the Financial Conduct Authority for Insurance Mediation Services. Our policy features ensure accountants can protect clients from unexpected investigation costs while improving client retention. We welcome the opportunity to discuss how our services can specifically support your practice's growth and client relationships.

Services

Tax Enquiry Protection Investigation Support HR Consultancy Marketing Assistance Business Support Claims Management Policy Documentation Client Portal Access Training Seminars Technical Resources

Highlights and features

30+ years' experience supporting accountancy practices
FCA-authorised insurance mediation services
Team of 30+ expert tax and VAT consultants
Comprehensive marketing support with custom materials
24/7 access to specialist tax advice lines

Associations and certifications

Financial Conduct Authority

Website

Update Listing

Services

Tax Enquiry Protection

Our Tax Enquiry Fee Protection Service safeguards accountants' clients from professional fees arising from HMRC investigations. With comprehensive coverage and expert support from our 30+ consultants, we help practices protect clients while generating additional revenue. This FCA-regulated service improves client retention through proactive financial protection.

Investigation Support

We provide specialist support during HMRC investigations through our team of experienced tax consultants. Our experts offer technical guidance and representation while maintaining your practice's control. This service extends your firm's capabilities with specialist knowledge of tax and VAT regulations during official inquiries.

Business Support

My Business Hub offers real-time resources covering HR, health & safety, and legal matters. This online portal provides accountancy practices with updated contracts, policies, and compliance materials. The service helps firms manage workplace relationships, flexible working arrangements, and legal requirements effectively.

Marketing Assistance

Our marketing team provides customised promotional materials and cloud-based mailshot software to grow client participation. We offer refreshed leaflets, letter templates, and online payment solutions. This support helps accountants expand their client base through targeted marketing campaigns and efficient communication tools.

Claims Management

We streamline the claims process through our dedicated portal, enabling easy registration and management. Practices can efficiently handle client claims while maintaining control over their insurance schemes. Our system simplifies declaration processes and ensures timely resolution of investigation-related fee claims.

Questions

What is Tax Enquiry Fee Protection Service?

It's an insurance-backed service protecting accountants' clients from professional fees during HMRC investigations, providing access to specialist consultants and business resources.

How does the service benefit accountancy practices?

It generates additional revenue, improves client retention, provides expert investigation support, and offers comprehensive business resources through My Business Hub.

What areas does My Business Hub cover?

The portal provides real-time expertise on HR management, health & safety compliance, and legal matters including employment contracts and company law.

How is the service regulated?

We are authorised and regulated by the Financial Conduct Authority for Insurance Mediation Services under registration number 951415.

What marketing support do you provide?

We offer customised promotional materials, cloud-based mailshot software, updated leaflets, and online payment functionality to enhance client engagement.

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Reviews (4)

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Helen Charlton-Wright

Sep 22, 2021 Report

For 2 years and up until March 2020, we had a Tax consultant who was helpful and tried to push our case against HMRC which has been ongoing since 2016. Now our Consultant has been furloughed we've heard nothing from him until a new Consultant came on board recently who just seems to want to wrap everything up or we pay them more money and is not listening to anything we have to say. Looks like yet again HMRC have won and we lose everything and have to sell our house to pay HMRC back. Upset isn't even near how we feel at the moment.

Joseph Massie

Oct 30, 2020 Report

Providing a terrible customer experience from start to finish, Croner claim to specialise in tax consultancy, but actually specialise in a complete and utter lack of customer service. The simplest of tasks take multiple attempts, weeks to complete, and are riddled with errors. Unfortunately there seems to be company mindset which fails to recognise the fact their customers are actually human, and instead focuses on following systems over service. I wish I could find one redeeming quality of working with Croner Taxwise, but frankly it is impossible to do so. Avoid at all costs.

Gareth Hughes

Aug 31, 2019 Report

Croner Taxwise are a class outfit. My practice has been using them for 10 years. They offer a really good service at a good price, and have some really knowledgeable tax advisers on their support line.

Nick Henshall

May 12, 2019 Report

I have to say that Croner Taxwise are phenomenal, and have saved us considerable confusion, potential liability and money. I could not recommend them highly enough for their advisory services.