Tax Investigation Insurance is a scheme that covers the clients of an accountancy practice for any professional fees that result from an investigation by HMRC. Enabling you to manage declaration of your clients to us as well as registering claims and managing your claims with ease. We believe that working with us should be simple and efficient - your time is valuable.

Croner Taxwise will happily handle your Tax Investigation Service mailing for you using our custom cloud-based mailshot software. There are times when you might need specialist support to deal with HMRC. Our consultancy service is here to provide you with that expertise and is in addition to our advice lines.

Website Update

Services

About Us

Report

We have grown over the years but our core value of outstanding friendly customer service remains at the centre of everything we do. Today our services reach far beyond Tax Investigation Insurance as the demands from our Accountancy clients has extended to consultancy support, training, seminars, technical resource and wider business support.

Tax Investigation Insurance

Report

Tax Investigation Insurance is a scheme that covers the clients of an accountancy practice for any professional fees that result from an investigation by HMRC. The number of tax and VAT investigations is increasing every single year with any one of your clients able to be selected for an investigation by HMRC: whether that's a business, a director or an individual taxpayer.

Client Portal

Report

Enabling you to manage declaration of your clients to us as well as registering claims and managing your claims with ease. We believe that working with us should be simple and efficient - your time is valuable. We are continually investing in our systems to enhance your experience and we are proud to have attained the ISO27001 certification, as well as the Government approved Cyber Essentials certification.

Marketing

Report

Croner Taxwise will happily handle your Tax Investigation Service mailing for you using our custom cloud-based mailshot software. We have a proven track record of increasing client participation through our in-house Marketing Team of industry professionals. Our specialist marketing team are on hand to help you get the most out of your scheme.

Consultancy

Report

There are times when you might need specialist support to deal with HMRC. Our consultancy service is here to provide you with that expertise and is in addition to our advice lines. Our Tax & VAT consultancy consists of over 35 highly skilled consultants experienced in dealing with a wide variety of Tax and VAT matters.

Reviews (7)

Write a Review

Helen Charlton-Wright

Sep 22, 2021

Report

For 2 years and up until March 2020, we had a Tax consultant who was helpful and tried to push our case against HMRC which has been ongoing since 2016. Now our Consultant has been furloughed we've heard nothing from him until a new Consultant came on board recently who just seems to want to wrap everything up or we pay them more money and is not listening to anything we have to say. Looks like yet again HMRC have won and we lose everything and have to sell our house to pay HMRC back. Upset isn't even near how we feel at the moment.

Joseph Massie

Oct 30, 2020

Report

Providing a terrible customer experience from start to finish, Croner claim to specialise in tax consultancy, but actually specialise in a complete and utter lack of customer service. The simplest of tasks take multiple attempts, weeks to complete, and are riddled with errors. Unfortunately there seems to be company mindset which fails to recognise the fact their customers are actually human, and instead focuses on following systems over service. I wish I could find one redeeming quality of working with Croner Taxwise, but frankly it is impossible to do so. Avoid at all costs.

Gareth Hughes

Aug 31, 2019

Report

Croner Taxwise are a class outfit. My practice has been using them for 10 years. They offer a really good service at a good price, and have some really knowledgeable tax advisers on their support line.

Nick Henshall

May 12, 2019

Report

I have to say that Croner Taxwise are phenomenal, and have saved us considerable confusion, potential liability and money. I could not recommend them highly enough for their advisory services.

Joanne Kay

Dec 29, 2018

Report

We're a small accountancy practice and have a practice wide tax investigation insurance policy with Croner that covers all of our clients. Included with this we get free use of the advice lines for tax, VAT, payroll, etc and we do make use of these occasionally, generally just to get confirmation that we're dealing with a situation correctly - the staff at Croner are really knowledgeable and really helpful. Our clients sometimes use the HR helpline to get advice on hiring/firing staff and employment law and they all report good experiences with the helplines too. All in all we're very happy with

Ellie Szunko

Dec 04, 2017

Report

Excellent, professional service. The team have always responded very promptly to any queries and offered very clear and informative advice.

Brian

Nov 06, 2017

Report

Entered into a deal with our accountants where they obtained our data and sent us a letter in their name telling us they would invoice us for a policy we didn't ask for. Scandalous business practise.