Business Details
44 Years
experience
Emergency
services
Renewable Energy Solutions for Homes & Businesses
At Heat Force, we combine 40 years of industry expertise with a commitment to innovation and customer satisfaction. Founded in 1982, our journey began with boiler installations and expanded to include pioneering renewable energy solutions like solar panels, heat pumps, and EV charging systems. Recognised as MCS and RECC certified experts, we have installed over 30,000 solar panels, 50,000 boilers, and 150+ energy-efficient systems, serving homeowners, local authorities, and housing associations across the UK.Our team of 150+ specialists prioritises quality, reliability, and sustainability, earning multiple awards including Installer of the Year at the Energy Efficiency & Healthy Homes Awards. We pride ourselves on offering tailored financing, 24/7 emergency support, and comprehensive home cover plans to ensure lasting value for our clients. With a TrustScore of 4.7 and over 60,000 satisfied customers, Heat Force remains a trusted partner in delivering cutting-edge, eco-friendly energy solutions.
Services
Solar Panels
Heat Pumps
EV Chargers
Home Cover Plans
Boilers
Smart Controls
Electrical Services
Plumbing Services
Battery Storage
Details
- Year established: 1982
Highlights and features
- 40 years of renewable energy expertise since 1982
- MCS and RECC certified installation specialists
- 150+ expert engineers with industry-leading training
- 24/7 emergency repair services available nationwide
- Flexible financing options with no upfront costs
Associations and certifications
- MCS
- RECC
- Gas Safe
- Financial Conduct Authority
What people say
Excellent and efficient
Professional, clean, tidy
Prompt and helpful
5-star service
Immaculate work
Services
Solar Panels
Our solar panel installations harness renewable energy to reduce electricity bills by up to 80%. With over 30,000 systems installed, we provide tailored solutions using high-efficiency panels. Lasting 25+ years with minimal maintenance, they offer long-term savings and eligibility for government grants like the Smart Export Guarantee, turning excess energy into income.
Heat Pumps
Air source heat pumps provide efficient heating and hot water using renewable energy. Installed by MCS-certified engineers, they cut energy bills by 30-70% compared to traditional systems. Eligible for up to 7,500 Boiler Upgrade Scheme grants, with 20+ years of expertise ensuring optimal performance and minimal environmental impact.
Home Cover Plans
Our home cover plans protect boilers, heat pumps, and solar systems from unexpected breakdowns. Starting at 30p/day, they include annual servicing, priority repairs, and 24/7 emergency support. With 3,000+ customers, we guarantee system efficiency and peace of mind through proactive maintenance and rapid response times.
EV Chargers
Dedicated EV charging points offer faster, cost-effective home charging compared to standard outlets. Installed by certified electricians, our smart chargers integrate with solar systems for sustainable energy use. Flexible financing options and nationwide coverage make transitioning to electric vehicles seamless and affordable for all homeowners.
Smart Controls
Intelligent heating systems learn household habits to optimise energy use automatically. Compatible with existing boilers and heat pumps, they enable remote temperature control via smartphone apps. Reducing waste by up to 20%, these systems combine convenience with significant annual savings for modern, eco-conscious homes.
People
Paul Maddocks
Founder
Established Heat Force in 1982, pioneering renewable energy solutions in Wales. Guided the company through 40+ years of innovation, introducing solar and heat pump installations while maintaining core values of quality and customer service across three generations of leadership.
Joey Thompson
Senior Team Member
Joining in 1997, Joey has overseen 20,000+ installations, blending technical expertise with customer-centric service. With 27+ years at Heat Force, he ensures operational excellence while mentoring newer engineers to maintain the company's high service standards.
Andrew Wilkie
Operations Director
Led installation teams since 1998, coordinating 150+ engineers across UK projects. Specialises in integrating complex renewable systems with traditional infrastructure, ensuring seamless transitions for commercial clients while maintaining 98% project completion rates within deadlines.
Sarah Maddocks
Customer Service Director
Joined in 2004, revolutionising post-installation support processes. Implemented 24/7 emergency response systems and client feedback mechanisms that contributed to Heat Force's 4.7 TrustScore and 93% repeat customer satisfaction rates.
Nigel Marshall
Technical Trainer
Since 2001, has trained 150+ engineers in MCS standards and renewable technologies. Develops certification programs ensuring all installations meet current regulations, directly contributing to Heat Force's 14 consecutive years of compliance audit successes.
Questions
What services does Heatforce provide?
Heatforce offers solar panels, heat pumps, EV chargers, boiler services, and home cover plans. We also handle electrical, plumbing, and smart control installations across the UK with expert aftercare.
Where is Heatforce located?
Our headquarters are in Cardiff, Wales, but we serve all UK regions through local engineers and nationwide logistics networks for consistent service quality.
How much can I save with solar panels?
Most homeowners reduce electricity bills by 50-80% through solar generation. Combined with the Smart Export Guarantee, you can earn income from surplus energy while reducing carbon emissions.
Can I add battery storage later?
Yes, existing solar PV owners can integrate compatible battery systems to store excess energy. This enhances self-sufficiency by providing power at night and reducing grid reliance.
How long does installation take?
Solar installations typically take 1-4 days depending on system size. Heat pumps require 3-5 days, while EV chargers can be installed within a day. All processes include pre-installation surveys.
What payment options are available?
We offer 0% APR financing, no-deposit schemes, and tailored payment plans through FCA-regulated partners. Exact terms depend on installer requirements and customer affordability assessments.
Reviews (6)
Terri Fielder
Dec 24, 2021
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We were visited by a very professional and knowledgeable sales rep Ross. He advised what we needed, no hard sales pitch. The fitting of our new boiler was earlier than expected due to a cancellation. The engineers were prompt and efficient. It was easy to get in touch with customer service who were very helpful and have arranged a very competitive annual service. I would highly recommend for cost and the service we have received.
Jackie Wells
Dec 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Corey and apprentice Emily were fantastic. Worked incredibly hard all day. Very polite and professional. Very impressed
Service:Heating system installation
Corey and apprentice Emily were fantastic. Worked incredibly hard all day. Very polite and professional. Very impressed
Service:Heating system installation
Andy Shorland
Nov 26, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Great service from the engineer. Very polite and explained everything done, what was required regarding the thermostat and estimated costs. He also went through the benefits of the service plan and gave his recommendation. I would recommend them without hesitation.
Service:Heating maintenance
Great service from the engineer. Very polite and explained everything done, what was required regarding the thermostat and estimated costs. He also went through the benefits of the service plan and gave his recommendation. I would recommend them without hesitation.
Service:Heating maintenance
Dave Parsons
Nov 23, 2021
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Superb service, turned up on time, cleaned when finished, efficient and friendly group of guys who went through every step of the process when resiting
and fitting a new boiler and stat from an old airing cupboard to the attic. First time using Heatforce, certainly won't be the last. Fully deserving of their high rating. We are very pleased with everything from survey/price to installation. Can't recommend enough.
and fitting a new boiler and stat from an old airing cupboard to the attic. First time using Heatforce, certainly won't be the last. Fully deserving of their high rating. We are very pleased with everything from survey/price to installation. Can't recommend enough.
Tim Gapper
Nov 21, 2021
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Excellent service from start to finish. We were really impressed with the prompt and helpful communication. Our initial email enquiry was answered immediately and the engineer came out to discuss options for replacing our boiler promptly and on time. The gas fitters were excellent - professional and friendly and very hard working. We would highly recommend this company to friends, family and work colleagues. 5* service.
Cecilia M.
Sep 20, 2010
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On the outside of the building it says 'This showroom is heated entirely by renewable energy'. Sounded tempting, because my house seemed to be heated by more or less nothing. It was cold. Very cold. This was the winter of 2009. I went in to enquire how I could have my house heated entirely by renewable energy. The showroom was warm I must admit. But it was considerably smaller than my house and was mostly occupied by fires. I considered moving in but decided that all fires and no sofas was probably a bad idea. They chatted to me and arranged for an engineer to call round. In the end
