Business Details
20 Years
experience
Emergency
services
Your Trusted Legal Indemnity Partner in Norwich
Founded in 2006, Isis Conveyancing Insurance Specialists has established itself as a leading provider of bespoke legal indemnity solutions. Our approach combines technical expertise with a commitment to resolving complex cases that other providers might decline. With over 700 legal indemnity products, including 90+ combined covers, we cater to both residential and commercial clients across the UK. Our team of experienced underwriters prioritises speed and efficiency, ensuring quotes are delivered within minutes and policy documentation follows swiftly. Backed by Liberty Legal Indemnities - an A-rated insurer part of Liberty Mutual Insurance Europe SE - we offer financial security for claims of any scale.Our ICON online platform enables instant quotes and policy management, while our dedicated claims team guarantees responses within 24 hours. We maintain transparent communication through straightforward policy language and regular wording reviews to ensure comprehensive coverage. Our Business Development team provides tailored services including designated underwriters and integration solutions for law firms. Through continuous innovation, we've expanded into specialist areas like missing will and beneficiary insurance to meet evolving client needs.
Services
Building Regulations Indemnity
Restrictive Covenants Cover
Adverse Possession Insurance
Chancel Repair Protection
Japanese Knotweed Indemnity
Missing Will Insurance
Party Wall Agreements
Defective Lease Cover
Environmental Liability Protection
Commercial Development Indemnity
Details
- Year established: 2006
Highlights and features
- We offer 24/7 online access to over 700 legal indemnity products
- Our FCA-regulated team provides quotes within minutes and policy confirmation within seconds
- We handle complex cases others decline with bespoke underwriting solutions
- Our claims team guarantees responses within 24 hours (Mon-Fri 9am-5pm)
- We provide dedicated account management and system integration support for law firms
Associations and certifications
- Financial Conduct Authority
- S&P Global Ratings
Services
Legal Indemnity Insurance
We provide comprehensive legal indemnity insurance to protect property transactions against title defects and other risks. Our policies cover issues like missing documents, restrictive covenants, and adverse possession claims. With over 700 tailored products, including commercial development covers, we offer solutions for both standard and complex cases while maintaining A-rated insurer backing.
Missing Will Insurance
Our specialist missing will insurance protects estates against future claims from unknown beneficiaries. Developed by experienced underwriters, this cover addresses gaps in probate protection while maintaining competitive pricing. The policy provides financial security for executors and administrators dealing with intestacy issues or disputed inheritances.
Commercial Development Indemnity
We offer tailored indemnity solutions for complex commercial property developments. Our policies address risks associated with large-scale transactions including defective titles, planning irregularities, and environmental liabilities. Backed by Liberty Mutual's financial strength, we provide coverage for high-value developments that require specialist underwriting expertise.
Online Quotation Service
ICON, our online quotation platform, delivers instant legal indemnity quotes 24/7. The system handles both residential and commercial enquiries, with complex cases automatically routed to specialist underwriters. Users receive immediate email confirmation and policy documentation, with average response times under 15 minutes for escalated cases.
Claims Management
Our dedicated claims team provides prompt resolution for policyholders, with guaranteed 24-hour response times during business days. We handle claims of all sizes, supported by a specialist panel of litigation firms. The process prioritises clear communication and efficient settlement while maintaining strict service level agreements.
Questions
What legal indemnity products do you offer?
We provide over 700 legal indemnity products, including building regulations, restrictive covenants, adverse possession, and commercial development covers. Our range includes 90+ combined policies for multiple risks.
How quickly can I get a quote?
Our online ICON system provides instant quotes 24/7. Complex cases receive specialist underwriter review within 15 minutes, with email confirmation following immediately after phone consultations.
Are your policies FCA regulated?
Yes, we're authorised and regulated by the Financial Conduct Authority (reference 455994). Our policies are underwritten by Liberty Legal Indemnities, an A-rated insurer part of Liberty Mutual Europe SE.
How do I make a claim?
Contact our dedicated claims team via phone or email with your policy number. We guarantee responses within 24 hours (Mon-Fri 9am-5pm) and work with specialist litigation firms to resolve claims efficiently.
Can you handle complex cases?
Yes, we specialise in complex cases others decline. Our experienced underwriters develop bespoke solutions for unusual title defects, missing documents, and other challenging property transaction risks.
Do you offer integration with case management systems?
Yes, our ICONnect system integrates with legal case management platforms. This allows seamless data transfer for policy details and documentation, improving efficiency for law firms and conveyancers.
Reviews (1)
Luker
Sep 23, 2019
Report
As expected for insurers, they will interpret clauses to their maximum benefit. They invalided our claim on leasehold restrictive covenant insurance because, during our renovation process, we mentioned our house's wooden flooring to the freeholder. Note that there was ABSOLUTELY NO WAY we could have done the renovation without the freeholder coming to look at the property and seeing the wooden flooring in place... The moral of the story is assume the worst reading of any clause written on a contract from this company. internal reference number: IS19/020 - ISIS18645530
