Business Details
13 Years
experience
Your Trusted Partner for Luxury Private Staffing Solutions
Established in 2013, we are a luxury private staffing agency dedicated to connecting ultra-high-net-worth clients with exceptional domestic professionals. Our journey began in London when founder Philippa Smith identified a gap in specialized staffing for luxury ski chalets, evolving into a global service spanning private residences, yachts, and villas. With offices in London, Miami, and Dubai, we combine personalized service with industry expertise to deliver placements that meet exacting standards. Our values of boldness, kindness, and excellence underpin every relationship we build with clients and candidates. Over a decade, we've expanded our reach to include thriving communities for estate managers, house managers, and personal assistants worldwide.Our innovative approach includes a bi-weekly podcast and WhatsApp-based support networks, ensuring continuous professional development and peer support. We pride ourselves on streamlining recruitment through rapid response times and a deep understanding of luxury household needs, from temporary staffing to permanent placements. Our team's passion for matching talent with opportunity ensures every placement reflects the unique demands of private staffing. With a global footprint and a commitment to evolving with industry trends, we remain at the forefront of premium domestic staffing solutions.
Services
Private Staff Recruitment
Yacht Crew Placement
Villa Staffing Solutions
House Manager Recruitment
Personal Assistant Matching
Luxury Nanny Services
Estate Manager Recruitment
Chalet Staffing
Temporary Staffing
Private Chef Placement
Details
- Year established: 2013
Highlights and features
- We offer 10+ years of expertise in luxury private staffing recruitment.
- Our global network spans London, Miami, Dubai, and key luxury hubs.
- We provide rapid placement with average 0-hour CV submission turnaround.
- Our WhatsApp communities support professional development for private staff.
- We specialize in bespoke staffing solutions for yachts, villas, and estates.
Services
Private Staff Recruitment
We specialize in recruiting elite domestic professionals for private households, yachts, and luxury estates. Our rigorous vetting process ensures candidates meet exacting standards in discretion, skill, and service excellence. Clients benefit from tailored matching that considers lifestyle needs and cultural compatibility.
Yacht Crew Placement
Our yacht crew recruitment focuses on experienced professionals for luxury vessels worldwide. We source captains, deckhands, and hospitality staff with maritime expertise and luxury service backgrounds. Clients receive candidates trained in safety protocols and high-end guest experiences.
Villa Staffing Solutions
We provide comprehensive staffing for luxury villas including housekeepers, chefs, and security personnel. Our team understands seasonal demands and remote location requirements. Clients gain access to professionals experienced in high-net-worth household management.
Personal Assistant Matching
Our personal assistant recruitment targets professionals with elite client management experience. We prioritize organizational skills, confidentiality, and adaptability to demanding schedules. Clients receive candidates trained in protocol and international travel logistics.
Luxury Nanny Services
We specialize in nannies with advanced childcare qualifications for private households. Our candidates combine educational expertise with luxury lifestyle experience. Clients benefit from rigorous background checks and compatibility assessments for family integration.
People
Philippa Smith
Founder & Managing Director
Founded Silver Swan in 2013 after identifying a niche in luxury ski chalet staffing. Expanded operations globally while maintaining hands-on leadership. Combines entrepreneurial vision with CrossFit dedication and family life balance.
Ana Lopez Ros
Senior Recruiter
Leads European recruitment with Spanish cultural expertise. Known for warm demeanor and ability to match candidates with client personalities. Brings Mediterranean flair and precision to luxury staffing solutions.
Charlotte Ives
Admin & Operations Assistant
Manages operational logistics and marketing with multitasking expertise. Ensures seamless candidate processing while balancing family responsibilities. Drives digital presence and internal systems efficiency.
Anita Barnes
Candidate Consultant
Focuses on candidate career development with outdoor enthusiast background. Builds lasting relationships through personalized guidance. Combines recruitment expertise with family-oriented perspective on work-life balance.
Questions
How do you ensure staff quality for luxury households?
We conduct rigorous vetting including background checks, skill assessments, and cultural fit evaluations. Our candidates have proven experience in high-net-worth environments with verifiable references.
What regions do you cover for placements?
We operate globally with specialists in London, Miami, Dubai, and key luxury hubs. Our network extends across Europe, Middle East, Americas, and Asia for both permanent and seasonal placements.
Can you assist with urgent staffing requirements?
Our average response time is 0 hours from brief receipt. While urgent placements require careful matching, we maintain a database of pre-vetted professionals for time-sensitive requirements.
Do you offer ongoing support after placement?
We provide post-placement support through our WhatsApp communities and dedicated account management. Our 10-year industry experience ensures long-term relationship maintenance between clients and staff.
What makes your agency different from general recruiters?
We exclusively specialize in luxury private staffing with deep industry knowledge. Our team's hands-on experience in high-end hospitality and tailored community networks create unique value for clients and candidates.
Reviews (4)
Karine Pavan
Jan 15, 2022
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I recommend this agency, they gave me all the information about the job vacancy, tips for the interview..with attention, they are very dedicated and lovely. It helped me a lot in the process to get the job. I am very happy and excited to start this journey. THANK YOU SILVER SWAN
I recommend this agency, they gave me all the information about the job vacancy, tips for the interview..with attention, they are very dedicated and lovely. It helped me a lot in the process to get the job. I am very happy and excited to start this journey. THANK YOU SILVER SWAN
Jack Maqbul
Jan 08, 2022
Report
I am so proud to mention that Silverswan Recruitment is the best recruitment agency that a candidate can apply to for employment opportunities and a promising career. Everyone that I have communicated with including Michael, Eve, Charlotte, Steph, Matt have always been highly professional, supportive and very responsive to any queries. I highly recommend Silverswan Recruitment to any candidate seeking employment opportunities and looking for a career. God bless each one of you and your organisation for all the excellent work you do in helping needy candidates find their dream jobs.
Maria Sancerni
Nov 30, 2021
Report
Positive:Professionalism,Quality
I am very grateful to Silver Swan for all their help! Matt was very nice and supportive, he answered all my questions and helped me through all the recruitment process ,always available and willing to assist and very professional. Thank you so much.
I am very grateful to Silver Swan for all their help! Matt was very nice and supportive, he answered all my questions and helped me through all the recruitment process ,always available and willing to assist and very professional. Thank you so much.
Anamaria Gromec
Nov 28, 2021
Report
I loved working for Silverswan, it was an wonderful experience and I totally recommend it ....and for sure I will continue working with them for future projects .They gave us evrything it was promised in the job offer and more, starting from uniform, salary and accommodation. They always assisted us in every issue we had in a very kind way and short time.
