Business Details
11 Years
experience
Trusted Security & Telecom Solutions for Homes and Businesses
Established in 2015, home-connect is a family-run business founded by Frank and Caroline, combining over 20 years of telecom and networking expertise. Our journey began with Frank's extensive background in BT, where he pioneered new technologies and resolved complex broadband faults. We specialise in delivering tailored communication and security solutions, including Wi-Fi, CCTV, and telecom systems, for both commercial and domestic clients. Our commitment to addressing unique and challenging problems sets us apart, ensuring reliable and engineered solutions. Based in Wirral, we serve Liverpool, Chester, North Wales, and beyond, prioritising customer satisfaction and innovative problem-solving. Our team's deep industry knowledge and hands-on experience guarantee professional service delivery, whether for routine installations or intricate projects.We pride ourselves on transparency, offering clear terms and conditions, with a focus on maintaining trust and accountability. Our dedication to quality is reflected in our 12-month warranty on workmanship and equipment, alongside comprehensive training for all installations. By staying at the forefront of technology, we provide future-proof solutions that meet evolving client needs. Our local market understanding ensures efficient service delivery, while our family ethos drives a personalised approach to every project. With a legacy rooted in technical excellence and customer-centric values, we continue to build lasting relationships through dependable and secure systems.
Services
CCTV Systems
Wi-Fi Solutions
Intruder Alarms
Telecom Networking
Data Links
Wi-Fi Repairs
Broadband Faults
Telephone Repairs
Network Cables
Internet Speeds
Details
- Year established: 2015
Highlights and features
- We have over 20 years of experience in telecom and networking.
- Our team consists of certified experts with extensive BT heritage.
- We specialise in solving unique and complex installation challenges.
- We offer tailored solutions for both domestic and commercial clients.
- Our service covers Wirral, Liverpool, Chester, and North Wales.
Services
CCTV Systems
Our intelligent CCTV systems provide advanced surveillance solutions for residential and commercial properties. Utilising high-resolution cameras and analytics, we ensure comprehensive security coverage tailored to specific site requirements. These systems deter intrusions, monitor activity, and offer remote access for real-time oversight.
Wi-Fi Solutions
We design and install robust Wi-Fi networks to guarantee seamless connectivity across homes and businesses. Our solutions address range issues, ensuring stable and high-speed internet access in challenging environments. Custom configurations support multiple devices and demanding applications.
Intruder Alarms
Our intruder alarm systems offer reliable protection with motion detection and real-time alerts. Tailored installations meet varying security needs, from basic setups to integrated systems with remote monitoring. These solutions enhance property safety against unauthorised access.
Telecom Networking
We provide structured cabling solutions for voice and data communication, ensuring efficient telecom infrastructure. Services include fibre optic and copper cabling, supporting scalable and high-performance networks for businesses and domestic use.
Data Links
Our building-to-building data links enable secure and high-speed connectivity between locations. Using wired or wireless technologies, we create resilient bridges for seamless data transfer, ideal for businesses requiring reliable inter-site communication.
People
Frank McNicholl
Founder & Lead Engineer
With 15 years at BT and Openreach, Frank pioneered telecom technologies and resolved complex broadband faults. His expertise in cabling and security systems drives home-connect's technical excellence.
Caroline McNicholl
Co-Founder
Caroline co-founded home-connect, leveraging her organisational skills to ensure client-focused service delivery. Her strategic vision supports the company's growth and customer satisfaction.
Questions
What services does home-connect offer?
We provide CCTV systems, Wi-Fi solutions, intruder alarms, telecom networking, and site-to-site data links for residential and commercial clients.
Which areas do you cover?
We serve Wirral, Liverpool, Chester, North Wales, and surrounding regions for both domestic and business installations.
Are your services available outside regular hours?
Work outside standard hours (9am-6pm Mon-Fri) may incur additional costs, as outlined in our terms and conditions.
Do you offer warranties on installations?
Yes, we provide a 12-month warranty on workmanship and equipment, excluding refurbished or special-order items.
