Business Details
16 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Tunbridge Wells
Established in 2010, Pantiles Plumbing has built a reputation for delivering high-quality plumbing and heating solutions across Kent, East Sussex, and London. Our team of Gas Safe registered and City & Guilds qualified engineers combines technical expertise with a commitment to customer satisfaction, offering services ranging from boiler installations and emergency repairs to bespoke bathroom designs. With a focus on transparency, we provide free advice, clear quotations, and 24/7 emergency support, ensuring clients receive reliable, tailored solutions.Our extensive experience working with domestic and commercial clients, including local building companies, underscores our dedication to excellence. Testimonials highlight our efficiency, professionalism, and ability to resolve complex issues, such as installing cast iron baths in challenging spaces. As a small, agile team, we prioritise personal service, ensuring every project meets the highest standards of craftsmanship and client care.
Services
Boiler Installations
Bathroom Design
General Plumbing
Leak Detection
Gas Safety Certificates
Central Heating Installation
Tap Repairs
Power Flushing
LPG Boiler Services
Emergency Repairs
Details
- Year established: 2010
Highlights and features
- Established in 2010 with Gas Safe and City & Guilds qualifications
- 24/7 emergency response for urgent plumbing issues
- Transparent pricing policy with no hidden charges
- Experienced team handling complex installations like cast iron baths
- Award-winning customer service with checkatrade.com reviews
Associations and certifications
- Gas Safe Register
What people say
Quick emergency response
Professional and courteous
Tidy and efficient work
Free advice over phone
No hidden charges
Services
Boiler Installations
Specialist boiler installations from like-for-like replacements to full system conversions. We handle all brands and types, including combi boilers, ensuring efficient heating solutions tailored to property requirements. Our engineers carry common spares for immediate repairs.
Bathroom Design
Custom bathroom design and installation services for domestic and commercial properties. From luxury hotel bathrooms to domestic upgrades, we deliver high-standard finishes with attention to detail and client preferences.
Leak Detection
Advanced leak detection services for persistent pressure loss or hidden water issues. We use non-invasive techniques to locate and fix leaks efficiently, minimising property disruption while ensuring long-term solutions.
Gas Safety Certificates
Comprehensive gas safety inspections and certification for landlords and businesses. We issue legally required Gas Safety Certificates, including boiler and appliance checks, with reminders for renewal to ensure compliance.
Emergency Repairs
24/7 emergency plumbing services for urgent issues like burst pipes or boiler failures. Our rapid response team provides immediate solutions, with free advice and transparent pricing for after-hours assistance.
People
Alexander Shorter
Founder & Director
Established Pantiles Plumbing in 2010 after completing City & Guilds and Gas Safe qualifications. With experience from Savoy Hotel projects to domestic installations, he oversees all operations and technical standards.
Sebastian Slade
Plumber
Apprenticed under Alex since 2011, expanding from water plumbing to heating and gas work. Known for his Movember moustache and collaborative approach with local plumbers merchants.
Perry Mills
Heating Engineer
Joined in 2020, specialising in heating systems after completing Gas Safe portfolio. Focuses on boiler servicing and maintenance, bringing prior drainage expertise to complex installations.
Ricki Konstandi
Plumber
Newest team member with broad experience in reactive maintenance and full plumbing systems. Strengths include problem-solving and delivering efficient solutions for both emergency and scheduled work.
Questions
What areas do you cover?
We serve Kent, East Sussex, and London, with a focus on Tunbridge Wells and surrounding areas.
Are you available for emergencies?
Yes, we offer 24/7 emergency plumbing and heating services with rapid response times.
Do you provide Gas Safety Certificates?
Yes, we issue legally required Gas Safety Certificates for landlords and businesses.
Can you design bespoke bathrooms?
Yes, we offer custom bathroom design and installation, including luxury finishes and unique features.
Are your prices transparent?
Yes, we guarantee no hidden charges with clear quotations and free initial advice.
How experienced is your team?
Our engineers have over a decade of combined experience, including hotel projects and complex installations.
Reviews (4)
Caroline Cooper
Sep 15, 2017
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Couldn't have been happier with this experience. Polite, efficient, tidy and super helpful - I would definitely recommend. Reasonably priced too! Thanks so much for your help, Pantiles Plumbing. C
Henry Merewether
Aug 16, 2017
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I couldn't recommend Pantiles Plumbing more. I have used them on a few occasions now and they have always been friendly and reliable with great rates to match.
Alexander Shorter
Jun 10, 2017
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We pride ourselves on great customer service. No job is too small. So give us a ring today. Check out our reviews on Checkatrade or rated people to see what our customers think of us.
L. E.
Jun 01, 2017
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Seb and Alex from Pantiles Plumbing are great. They attended to the job (replacing a shower and tap) really promptly, were professional and courteous and did an excellent job. I would highly recommend Pantiles Plumbing to anyone. Thanks for a great job guys.
