Business Details
14 Years
experience
Emergency
services
Your Trusted Gas Safe Plumber in Birmingham
Helpful Plumber is a family-run business established in 2012, dedicated to delivering high-quality plumbing and heating solutions across the West Midlands. With Gas Safe registered engineers and over a decade of combined experience, we specialise in boiler installations, bathroom renovations, emergency plumbing, and commercial services. Our commitment to transparency is reflected in our fixed pricing policy, with no hidden charges or unexpected costs. Every job comes with a 12-month warranty, ensuring long-term reliability and customer satisfaction. Available 24/7 for urgent issues, our team prioritises safety, efficiency, and professionalism in every project.We hold public liability insurance up to 5 million and maintain rigorous safety standards, including carbon monoxide detection during gas appliance work. Our local expertise spans Bromsgrove, Redditch, and Birmingham, serving both residential and commercial clients with tailored solutions. Customer testimonials highlight our prompt response times, skilled technicians, and dedication to resolving even complex plumbing challenges with minimal disruption.
Services
Boiler Installation
Bathroom Fitting
Emergency Plumbing
Shower Replacement
Central Heating
Gas Safety Checks
Radiator Replacement
Leak Detection
Commercial Plumbing
Landlord Certificates
Details
- Year established: 2012
Highlights and features
- 10+ years of combined experience in plumbing and heating
- Gas Safe registered engineers with public liability insurance
- 24/7 emergency response for urgent plumbing issues
- Transparent fixed pricing with no hidden charges
- 12-month warranty on all plumbing and heating work
Associations and certifications
- Gas Safe Register
What people say
Prompt service
Professional engineers
Efficient repairs
Transparent pricing
Reliable emergency response
Services
Boiler Installation
Professional boiler installation services for residential and commercial properties. We supply and fit Worcester Bosch and Baxi boilers with full system flushes included. All work complies with building regulations and includes a 12-month warranty. Our Gas Safe engineers ensure safe gas connections and carbon monoxide checks during installation.
Bathroom Fitting
Complete bathroom installation from design to completion. Our specialists handle tiling, plumbing, electrics, and suite installation. We offer mobility adaptations and wet room conversions for accessibility needs. Projects include full waterproofing and building regulation compliance checks across Bromsgrove, Birmingham, and Redditch.
Emergency Plumbing
24/7 emergency plumbing service for burst pipes, leaks, and heating failures. Our local engineers respond rapidly across the West Midlands with fully equipped vehicles. Emergency callouts include temporary fixes and safety assessments for gas appliances and water systems.
Shower Replacement
All-inclusive electric shower replacement with supply and installation. We fit Triton T80z models with 2-year guarantees. Service includes electrical safety checks and water pressure optimisation. Available as standalone fitting or full bathroom integration.
Central Heating
Comprehensive central heating installation and maintenance. Services include radiator replacement, underfloor heating, and thermostat fitting. We perform system power flushes and pressure balancing to improve efficiency. All work follows Gas Safe standards with annual service options available.
People
Martin Loynes
Lead Heating Engineer
15-year Worcestershire plumbing expert with Gas Safe registration 550020. Worcester Bosch and Baxi approved installer with unvented cylinder certification. Specialises in boiler installations and heating system diagnostics.
Questions
Do you provide 24/7 emergency plumbing services?
Yes, our Gas Safe engineers respond to urgent issues like burst pipes and boiler breakdowns 24 hours a day, 365 days a year across Birmingham, Bromsgrove, and Redditch.
Are your engineers Gas Safe registered?
All our plumbers hold current Gas Safe registration, including engineer Martin Loynes (registration number 550020), with regular compliance checks and safety certifications.
What areas do you cover?
We serve Birmingham, Bromsgrove, Redditch, and surrounding West Midlands areas for residential and commercial plumbing projects of all sizes.
How often should boilers be serviced?
Annual boiler servicing is recommended to maintain efficiency and safety. Our engineers perform comprehensive checks including gas pressure, carbon monoxide levels, and component wear.
Do you offer fixed pricing?
Yes, we provide transparent fixed quotes before starting work with no hidden charges. Prices start from £1,500 for boiler installations and £240 for shower replacements.
Reviews (5)
Richard Lenton
Sep 13, 2021
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After approving a quote from 'Helpful Plumber', I reached out to arrange a date for the works via SMS, this was met with silence and with no reply, upon calling a couple of times i was able to speak to someone who told me to ring back next week to arrange a date, and when i did i had the same message...to ring back next week, he also said on a different occasion he would call me back but this never transpired. Further SMS messages and calls/voicemails have fallen on deaf ears with no replies. It has now been over a month since the approval of quote with no answer or reply/update. In conclusion
Karen Raybould
May 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Excellent service. Lovely helpful staff. Tidied up before leaving and patiently answered my questions. Cannot praise enough.
Services:Find & repair leak,Repair pipe
Excellent service. Lovely helpful staff. Tidied up before leaving and patiently answered my questions. Cannot praise enough.
Services:Find & repair leak,Repair pipe
Paul Wilkinson
Feb 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great experience. Professional, helpful, knowledgeable, answered the phone, arrived early. Highly recommended.
Services:Repair outdoor systems,Repair faucet,Repair toilet,Repair shower
Great experience. Professional, helpful, knowledgeable, answered the phone, arrived early. Highly recommended.
Services:Repair outdoor systems,Repair faucet,Repair toilet,Repair shower
Rob George
Dec 03, 2020
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After a morning of unanswered calls and one rather rude response for help with my boiler I'd remembered I'd made a note of Martin's number. After explaining the issue he very kindly offered to come round straight away as he was close by, while I appreciate this was a stroke of luck he didn't have to go out of his way for what was a relatively minor issue.
Took a look and carried out the work needed to solve the problem. Didn't leave until he'd put the boiler on to see it in action and check his work had paid off. Explained what we'd need to do next if the problem came back. Top bloke, won't
Took a look and carried out the work needed to solve the problem. Didn't leave until he'd put the boiler on to see it in action and check his work had paid off. Explained what we'd need to do next if the problem came back. Top bloke, won't
Ian Waudby
Nov 08, 2020
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From my original e-mail to the plumber's arrival was less than 2 hours. Gerard did a first class job. .
Service:Repair toilet
Service:Repair toilet
