Business Details
Open 24/7
always available
Luxury Hotel & Spa in Lavenham, Suffolk
Nestled in the heart of historic Lavenham, Suffolk, The Swan At Lavenham Hotel & Spa combines centuries-old charm with contemporary luxury. As an AA four-star rated hotel and proud member of Pride of Britain Hotels, we offer 46 individually designed bedrooms and suites, a five-bubble boutique spa, and a two-rosette restaurant. Our dedicated team ensures every guest experiences the perfect blend of heritage and modern comfort. The Gallery restaurant showcases fine British cuisine, while Weavers' House Spa provides award-winning treatments and relaxation facilities. With over 600 years of history, we maintain the building's original character while offering modern amenities.Our venue hosts weddings and events in historic private rooms, complemented by seasonal packages and spa memberships. Sustainability and local partnerships are central to our approach, ensuring guests enjoy authentic Suffolk experiences. From afternoon teas to spa breaks, we prioritise attention to detail in every service. Our accessibility guide and flexible booking policies demonstrate our commitment to inclusive luxury. As a family-friendly establishment, we welcome pets and provide tailored amenities for all visitors. The hotel's central location makes it an ideal base for exploring East Anglia's heritage and countryside.
Services
Hotel Accommodation
Spa Treatments
Fine Dining
Wedding Venue
Self-Catering Cottage
Highlights and features
- Award-winning combination of historic charm and modern luxury
- Proud member of Pride of Britain Hotels collection
- Complimentary access to boutique spa facilities for hotel guests
- Expertly curated local experiences in Suffolk countryside
- Awarded four silver stars by the AA for exceptional hospitality
Associations and certifications
- AA Four-Star Hotel
- AA Two Rosette Restaurant
Services
Hotel Accommodation
Our 46 individually decorated bedrooms and suites blend historic charm with modern comforts. From four-poster beds to contemporary Suffolk rooms, each space offers unique features like roll-top baths and original beams. Guests enjoy complimentary access to spa facilities and curated local experiences in the heart of medieval Lavenham.
Spa Treatments
Weavers' House Spa offers award-winning treatments using ethical brands like Temple Spa and Tribe517. The boutique spa features an outdoor vitality pool, steam room, and relaxation lounge. Complimentary access is included for hotel guests, with membership options and seasonal offers available for enhanced wellness experiences.
Fine Dining
The Gallery restaurant holds two AA rosettes for its seasonal British cuisine, while Mess Call 487 offers brasserie-style dining. Afternoon tea is served daily with champagne options, and private dining rooms accommodate special occasions. Menus showcase local Suffolk produce in a setting combining historic architecture with modern elegance.
Wedding Venue
The Swan hosts weddings in four unique private rooms ranging from intimate settings to exclusive-use options. Packages include ceremony, reception, and accommodation arrangements. The dedicated events team coordinates bespoke celebrations with recommended local suppliers, offering seasonal special offers and complimentary amenities for wedding parties.
Self-Catering Cottage
The Dairy, a 13th-century cottage, provides luxury self-catering accommodation for groups. This three-bedroom property combines historic features with modern comforts, offering a private kitchen and living space. Located in Lavenham's conservation area, it serves as an ideal base for exploring Suffolk's heritage and countryside attractions.
Questions
What cancellation policies apply to bookings?
Cancellations made by 2pm at least 48 hours prior to arrival incur no charge, though non-refundable deposits are lost. Larger bookings over £800 require 7 days' notice, while bookings over £3000 need 14 days' notice plus £1000 deposit.
Are there accessible facilities available?
While we don't have fully accessible rooms, we provide an accessibility guide detailing our facilities. Ground floor access is available in some areas, and we recommend contacting our team to discuss specific requirements before booking.
Can I bring my pet to the hotel?
We welcome well-behaved dogs at £20 per dog per night. This includes dog bowls, treats, a towel, and a ball. Pets are allowed in designated areas including the lounge, Airmen's Bar, and garden (season permitting).
What spa facilities are included with hotel stays?
Hotel residents receive two hours' complimentary use of our heat and relaxation suites daily, including the outdoor vitality pool, steam room, and relaxation lounge. Spa treatments and extended access require additional charges.
What dining options are available for large groups?
Reservations of 10 or more are seated in Mess Call 487 or private rooms. We offer set menus for larger parties and can arrange exclusive-use spaces for special occasions. Advance booking is required for group dining arrangements.
How do I access the spa facilities as a day visitor?
Non-residents can access our heat and relaxation suites with a Spa Refresher pass (£50 per person), which includes two hours' access plus a refreshment. Treatments of 90 minutes or more include complimentary facility use without additional charges.
Reviews (4)
Maria Harris
Jan 03, 2022
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Delightful hotel
Good service
Everything was great except
One very disappointing breakfast which should not of been served.
Good service
Everything was great except
One very disappointing breakfast which should not of been served.
Layla Bourn
Dec 31, 2021
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Beautiful building. Beautiful rooms. However the Food has gone downhill dramatically. 2 starters, 2 mains both embarrassingly bad, then 2 of the worst breakfasts we've ever had. Literally sloppy greying avocado on cold sourdough. No tomatoes no garnish. Shocking for what we paid for the night. If you're vegan especially.... don't bother. It's all very awkward.
Gemma Lewis
Dec 30, 2021
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This my third time staying here, this time for three nights including NYE. As before the friendliness of the staff has been delightful, food and drink to a very high standard. I tried the spa this time and despite its small size it was totally divine and i cannot recommend it enough.
Andrew Holmes
Dec 29, 2021
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I stayed at the Swan Lavenham just before Christmas and it was a very poor experience. The mattress was broken and had springs visible which made it very difficult to sleep. I complain to the management in the late afternoon when I discovered the mattress issue. There was nothing he could do as he could not get a replacement mattress as they didnt carry spares. There was no offer of a refund or any compensation. I
request of the mattress be turned to improve it. I was informed this was completed, but on checking this had not been done and I ended up turning it myself. This is a second time
request of the mattress be turned to improve it. I was informed this was completed, but on checking this had not been done and I ended up turning it myself. This is a second time
