Business Details
24 Years
experience
Emergency
services
Expert Heating & Plumbing in St Albans
HeatCo is a family-run heating and plumbing company based in St Albans, serving domestic and commercial clients across Hertfordshire. With over 20 years of experience, we specialise in boiler installations, central heating systems, gas safety inspections, and emergency repairs. Our team of certified Gas Safe engineers is committed to providing honest advice, free consultations, and itemised quotes tailored to each clients needs. As a Which? Trusted Trader, we prioritise 100% customer satisfaction through reliable service, high-quality workmanship, and a proactive approach to system maintenance.We partner with leading manufacturers like Worcester Bosch to ensure durable, energy-efficient solutions. Our HeatClub subscription offers annual boiler servicing and priority callouts, providing peace of mind for homeowners. Backed by 230+ five-star reviews, our goal is to deliver exceptional service while maintaining transparency and ethical standards. We operate in St Albans, Hemel Hempstead, Welwyn Garden City, and surrounding areas, combining traditional values with modern expertise.
Services
Boiler Installations
Central Heating Maintenance
Gas Safety Inspections
Emergency Plumbing Repairs
Bathroom Fitting
Burst Pipe Repairs
Landlord Safety Certificates
Powerflushing
Underfloor Heating
Details
- Year established: 2002
Highlights and features
- Family-run business with over 40 years' combined industry experience.
- Certified Gas Safe engineers for guaranteed safety and compliance.
- 24/7 emergency response for urgent heating and plumbing issues.
- Official Worcester Bosch accredited installer with manufacturer-backed quality.
- Transparent pricing and no hidden fees for all services.
Associations and certifications
- Which? Trusted Trader
- Worcester Accredited Installer Scheme
- Gas Safe Register
What people say
Prompt and excellent service
Polite and efficient engineers
Fixed ongoing issues
Great value for money
Reliable emergency response
Services
Boiler Installations
We install high-efficiency boilers from leading brands like Worcester Bosch, ensuring reliable heating and hot water for homes. Our engineers assess your property to recommend the right system, including combi, system, or regular boilers. All installations comply with Gas Safety regulations and come with manufacturer warranties.
Gas Safety Inspections
Our Gas Safe-certified engineers conduct thorough gas safety checks for landlords and homeowners. This includes testing pipework, checking carbon monoxide levels, and issuing Landlord Gas Safety Certificates. Regular inspections prevent hazards and ensure legal compliance for rental properties.
Emergency Plumbing Repairs
We respond urgently to plumbing crises like burst pipes, blocked drains, and boiler failures. Our team prioritises same-day callouts for urgent issues, minimising property damage. Repairs cover taps, toilets, showers, and central heating systems.
Boiler Servicing
Regular boiler servicing extends system lifespan and maintains efficiency. Our 50-point inspection includes cleaning components, checking pressure, and identifying wear. Clients in our HeatClub subscription receive discounted rates and priority booking for annual checks.
Bathroom Fittings
We design and install modern bathrooms tailored to your space and budget. Services include fitting showers, baths, sinks, and heated towel rails. Our team handles plumbing for new installations and upgrades, ensuring water efficiency and compliance with building regulations.
People
Joe Waller
Owner
With over 40 years in the industry, Joe founded HeatCo in 2002 after a career at British Gas. He oversees operations and ensures adherence to high standards.
Darren Dudey
Servicing Engineer
Gas Safe-registered with expertise in boiler servicing and fault-finding. Darren has served St Albans residents since completing his apprenticeship with British Gas.
Shaun Herd
Plumbing Engineer
Qualified for over 10 years, Shaun specialises in plumbing and heating systems. He brings a third-generation engineering legacy to HeatCo's team.
Questions
Do you offer emergency heating repairs?
Yes, we provide urgent callouts for boiler breakdowns and leaks, prioritising same-day service for St Albans residents.
What areas do you cover?
We serve St Albans, Hemel Hempstead, Welwyn Garden City, Luton, and surrounding Hertfordshire areas for heating and plumbing needs.
Are your engineers certified?
All our plumbers and heating engineers are Gas Safe-registered and accredited through the Worcester Installer Scheme.
How can I book a boiler service?
Use our online booking system or call us directly. HeatClub members get priority scheduling for annual checks.
What is HeatClub?
HeatClub is our monthly subscription covering boiler servicing and labour costs for repairs, offering priority bookings and cost savings.
Do you work with landlords?
Yes, we provide gas safety certificates, annual inspections, and emergency repairs tailored to rental property requirements.
Reviews (5)
Agata Mamcarz
Jan 14, 2021
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Heating was down often in my flat. What another contractors did was just an easy fix, usually it was a relatively expensive replacement of PCB and often it did not last long as it never fixed the main issue. There were some radiators in the flat, which always failed to heat up.
Heatco have done a great job, all was performed in a very professional way. They have resolved the problem and set up the system properly. I now have a fully functioning heating in the flat. I would strongly recommend them.
Heatco have done a great job, all was performed in a very professional way. They have resolved the problem and set up the system properly. I now have a fully functioning heating in the flat. I would strongly recommend them.
Russell Garnham
Nov 14, 2020
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Critical:Professionalism
Difficult to give more than 1 star. Contacted them and arranged for someone to come around and look at 2 issues I'd outlined - no one bothered to turn up or have I had any further contact from them. Wont bother trying to use them again.
Difficult to give more than 1 star. Contacted them and arranged for someone to come around and look at 2 issues I'd outlined - no one bothered to turn up or have I had any further contact from them. Wont bother trying to use them again.
Margaret Gibson
Nov 22, 2014
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Can recommend this company. We needed a new boiler installed in a different room in the house. They made helpful suggestions, detailed estimate provided quickly, job done thoroughly ( including removing a clutter of ancient pipework) and cleanly. Really pleased with the result.
Rowena Karim
Oct 16, 2014
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When our elderly boiler broke down, Joe from HeatCo visited within an hour of my call to see what the problem was. When it became clear that we needed a replacement, he provided a detailed estimate very quickly, and the new boiler was fitted two days later. Excellent service, and very clean and tidy during the installation. I would definitely use HeatCo again.
Mike Taylor
Jun 17, 2014
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Joe and his team did a great job for us when we needed a new boiler. Good advice (including technical choices explained clearly), high quality installation (solving errors with the current system) working long hours to deliver on time (in cold dark conditions) and good value for money (with no last minute surprises). We were very pleased.
