Business Details
29 Years
experience
Emergency
services
Your Trusted Taxi Service in Crawley
Alpha Cars is a well-established taxi and private hire company serving Crawley and surrounding areas for over two decades. Founded to address gaps in local transportation services, we prioritise efficiency, reliability, and customer satisfaction through rapid response times, professionally trained drivers, and meticulously maintained vehicles. Our fleet includes saloon cars, executive vehicles, and minibuses catering to individual, group, and corporate travel needs. With 24/7 availability, we specialise in airport transfers to major UK airports, supported by real-time flight monitoring and meet-and-greet services. All drivers undergo DBS checks and hold NVQ qualifications, ensuring safety and professionalism.Our commitment to quality is reinforced by regular vehicle MOTs, GPS technology for precise tracking, and a reserve vehicle system to mitigate disruptions. We offer fixed pricing, account management systems for businesses, and priority booking access for account holders. Customer feedback consistently highlights our punctuality, vehicle cleanliness, and exceptional service recovery capabilities, evidenced by testimonials praising our stress-free journeys and lost-property resolution. As a locally rooted business, we maintain strong community ties while serving both regular corporate clients and transient passengers.
Services
Airport Transfers
Private Taxi Hire
Chauffeur Service
Minibus Hire
Details
- Year established: 1997
Highlights and features
- We offer 24/7 taxi services with guaranteed availability 365 days a year
- All drivers hold NVQ qualifications and undergo DBS background checks
- Our fleet includes wheelchair-accessible vehicles for inclusive transportation
- We maintain a 15-minute average pick-up time for urgent journeys
- Our vehicles feature GPS tracking and real-time flight monitoring for airport transfers
Associations and certifications
- DBS Checked
What people say
Prompt and reliable service
Friendly and professional drivers
Clean vehicles
Exemplary driving
Efficient lost-property resolution
Services
Airport Transfers
Our dedicated airport transfer service covers all major UK airports with real-time flight monitoring. Drivers meet passengers at arrivals halls with name boards, ensuring seamless connections. With rapid response times and fixed pricing, we guarantee timely arrivals for business and leisure travellers.
Private Taxi Hire
Flexible private hire options available 24/7 for day trips or long-term contracts. Our fleet includes air-conditioned vehicles with satellite navigation, accommodating up to six passengers. Account holders receive priority booking and discounted rates compared to standard taxis.
Chauffeur Service
Premium chauffeur-driven BMW and Audi vehicles with luxury features including leather interiors and Wi-Fi. Ideal for business meetings and special occasions, this service combines comfort with professional drivers available on-demand through mobile communication.
Business Accounts
Tailored account management for businesses with 30-day credit facilities and dedicated account managers. Features include fixed pricing, online booking systems, and priority vehicle allocation during peak periods, supported by detailed invoicing and 24/7 support.
Minibus Hire
Spacious minibuses accommodating 6-8 passengers with extensive luggage capacity. Perfect for airport transfers, corporate events, and group outings. Vehicles feature air conditioning and are maintained to the highest safety standards for comfortable group transportation.
Questions
How can I book a taxi with Alpha Cars?
Book via our 24/7 call centre, mobile app, or online portal. Account holders can use the secure e-booking system for instant reservations with saved journey details.
Do you provide airport transfer services?
Yes, we specialise in transfers to all major UK airports with real-time flight tracking and guaranteed on-time arrivals.
What payment methods do you accept?
We accept cash, credit cards, and account payments with fixed pricing regardless of route taken.
Are your drivers qualified and checked?
All drivers hold NVQ qualifications, undergo DBS checks, and complete rigorous training for safety and customer service excellence.
Can I get a refund if my journey changes?
Contact our control centre immediately for booking amendments. Refund policies vary depending on service type and cancellation timing.
Do you have wheelchair-accessible vehicles?
Yes, we offer priority wheelchair-accessible taxis with trained drivers to accommodate passengers with mobility requirements.
