Business Details
22 Years
experience
Your Trusted Partner for FCA Compliance Solutions
Established in 2004, Ingeni Services has become a trusted partner for UK motor dealers seeking expert FCA compliance support and specialist automotive insurance solutions. Our award-winning Training Academy, launched in 2006, revolutionised compliance training for the motor trade, while our Appointed Representative Network and bespoke Policy Manager system ensure dealers meet regulatory requirements seamlessly. With over two decades of experience, we combine deep industry knowledge with innovative technology to simplify compliance and risk management. Our team of seasoned professionals, including former dealership staff and compliance experts, delivers tailored support through audits, training, and 24/7 advisory services. We hold principal FCA permissions for General Insurance Mediation and Consumer Credit Broking, enabling dealers to operate under our regulatory umbrella. Our product range, developed in response to market needs, includes GAP Insurance, Minor Damage Coverage, and Ceramic Paint Protection, all designed to enhance customer satisfaction.As an FCA-authorised firm with a proven track record, we prioritise transparency, ethical practices, and long-term partnerships. Our commitment to excellence has earned recognition from industry bodies like the Finance & Leasing Association. We maintain full compliance with regulatory standards while continuously evolving our offerings to meet changing market demands. With a dedicated UK-based claims team and a focus on hassle-free service, we ensure both dealers and their customers receive exceptional support. Our collaborative approach treats clients as partners, reflected in relationships spanning years. By integrating compliance into natural sales processes, we help dealerships thrive while maintaining regulatory confidence.
Services
FCA Compliance Support
Appointed Representative Network
GAP Insurance
Minor Damage Insurance
Alloy Wheel Insurance
Ceramic Paint Protection
Cosmetic Repair Insurance
Complete Wheel Insurance
Consumer Duty Compliance
Audit Services
Details
- Year established: 2004
Highlights and features
- 20+ years of motor trade compliance expertise since 2004
- Award-winning FCA-approved training academy
- FCA-authorised principal firm with permissions 747381
- Integrated compliance and insurance solutions
- Dedicated audit team with dealership experience
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Very helpful
Swift Service
Great Service
100% Recommend
Good Service
Services
FCA Compliance Support
Our FCA compliance support helps motor dealers meet regulatory requirements through tailored training and audit services. We provide ongoing guidance on Consumer Credit and General Insurance regulations, ensuring dealers maintain compliance while focusing on sales. With our expertise, dealers access up-to-date compliance systems and face-to-face support from experienced professionals.
Appointed Representative Network
The Appointed Representative Network allows dealers to operate under our FCA permissions without direct regulation. This solution includes compliance infrastructure, training, and audit support while maintaining dealership autonomy. Dealers benefit from our regulatory expertise while offering insurance products through our authorised framework.
GAP Insurance
GAP Insurance covers the difference between a vehicle's market value and its original purchase price in case of total loss. Designed for new car buyers, this product protects against financial shortfalls from depreciation. Dealers can offer this coverage as an add-on through our compliance-integrated distribution system.
Ceramic Paint Protection
Our ceramic paint protection products preserve vehicle finishes with advanced coating technology. The solution creates a durable barrier against environmental damage while maintaining showroom appearance. Available in standard and enhanced formulations, this product complements our insurance offerings for comprehensive vehicle protection.
Minor Damage Insurance
Minor Damage Insurance covers repair costs for small vehicle dents, scratches, and chips. This product addresses everyday wear-and-tear concerns for new car owners. Dealers can offer this coverage through our integrated compliance framework, enhancing customer satisfaction with comprehensive protection options.
People
Jonathan Davis
Founder
Founded Ingeni Services in 2004 after careers in sales training and financial services compliance. Combines automotive passion with compliance expertise to simplify regulatory requirements for dealers.
Spencer Estall
Audit Director
Leads audit team with dealership experience since 2012. Former car washer and advertising sales professional who transitioned to compliance auditing. Manages system demos and ongoing training.
Becki Martin
Operations Director
Former City broker with 12 years at Ingeni Services. Led development of Ingeni Services Transaction Manager system. Oversees accounts, customer care, and compliance systems integration for dealer networks.
Warren Marsden
Compliance Consultant
35-year automotive veteran with Ford executive experience. Provides operational expertise to optimise dealership profitability while maintaining compliance standards.
Ashlea Knight
Claims Specialist
Former LV insurance professional with compliance expertise. Handles customer claims with focus on efficient resolution and regulatory adherence.
Questions
What FCA compliance services do you offer motor dealers?
We provide comprehensive compliance support including training, audits, policy management systems, and Appointed Representative status to help dealers meet FCA requirements.
How can dealers join your AR network?
Dealers gain access to our FCA permissions through our AR network, which includes compliance infrastructure, training, and audit support without direct regulation.
What insurance products are available for new cars?
We offer GAP Insurance, Minor Damage Coverage, Alloy Wheel Protection, Ceramic Paint Protection, and Cosmetic Repair Insurance for new vehicle buyers.
How does your compliance training work?
Our award-winning online academy provides FCA-approved training with SAF-equivalent courses, supplemented by face-to-face support and system demonstrations.
What makes your claims process different?
UK-based team processes valid claims promptly without quibbling, maintaining 100% payment of legitimate claims with dedicated specialist support.
How do you support dealerships beyond compliance?
We offer integrated insurance products, management information systems, and operational consulting to enhance dealership profitability and customer satisfaction.
