Business Details
14 Years
experience
Your Trusted Partner for Professional Cleaning Services in London
Mary's Cleaning Services has been delivering professional cleaning solutions in Kingston Upon Thames since 2012. Our team of trained professionals combines industry-grade equipment with meticulous attention to detail, ensuring every space we clean meets the highest standards of hygiene and presentation. With a focus on flexibility, we offer tailored domestic and commercial cleaning packages, including daily, weekly, and one-off services.Our commitment to quality is underscored by comprehensive insurance coverage and a rigorous vetting process for all staff members. We pride ourselves on using eco-friendly cleaning products while maintaining affordability, serving clients across South West London and Kingston Upon Thames. Customer satisfaction remains our priority, evidenced by our 24-hour complaint resolution policy and three-day guarantee on end-of-tenancy cleans.
Services
Domestic Cleaning
Office Cleaning
One-Off Deep Clean
End of Tenancy
Carpet Cleaning
Ironing Service
Spring Cleaning
Details
- Year established: 2012
Highlights and features
- We have over 10 years of experience in professional cleaning services
- Our team consists of certified experts with extensive industry knowledge
- We use eco-friendly cleaning products safe for families and pets
- Flexible booking options including daily, weekly, and one-off services
- Fully insured with public liability coverage up to 1 million
What people say
Spotless home
Professional team
Excellent service
Reliable and trustworthy
Affordable rates
Services
Domestic Cleaning
Our domestic cleaning service covers comprehensive household maintenance including dusting, vacuuming, bathroom sanitization, and kitchen deep cleaning. We offer flexible scheduling options with trained professionals who bring their own equipment. Clients can choose between regular maintenance or one-off deep cleans tailored to specific requirements.
End of Tenancy Cleaning
Specialized end-of-tenancy cleaning ensures properties meet landlord requirements for deposit return. Our checklist includes carpet shampooing, appliance interior cleaning, and thorough bathroom sanitization. We provide property-specific quotes following site inspections to guarantee compliance with agency standards.
Carpet Cleaning
Professional carpet cleaning using hot water extraction and eco-friendly solutions removes embedded dirt and allergens. Our service includes pre-treatment of stains, deodorization, and rapid drying techniques. We cater to both residential and commercial properties across South West London.
Office Cleaning
Tailored office cleaning maintains professional environments with services including surface sanitization, waste management, and restroom maintenance. We accommodate specific business needs through customizable checklists and flexible scheduling outside core business hours.
Ironing Service
Professional ironing service handles garments and linens at clients' premises. Our staff folds and organizes items post-ironing, with minimum booking requirements ensuring efficient service delivery. We cater to both regular maintenance and one-off requirements.
Questions
Do you cover my area?
We cover South West London including Kingston Upon Thames, Epsom, and surrounding postcodes within M25.
How do I get a quotation?
Request a quote through our website or contact us directly for a customized estimate based on your requirements.
Are cleaning materials provided?
Clients typically provide materials for regular cleaning, though we can supply them at additional cost if agreed in advance.
What happens if I need to cancel?
Cancel 48 hours before domestic cleaning or 24 hours for other services to avoid partial charges.
Are your cleaners insured?
Yes, we maintain £1 million public liability and £5 million employers liability insurance coverage.
Can I have the same cleaner regularly?
We aim to provide consistent staff but cannot guarantee continuity due to operational requirements.
Reviews (5)
Asravi Chilakamarri
Oct 23, 2020
Report
Critical:Professionalism
TERRIBLE communication, cant take criticism and have awful customer service.
TERRIBLE communication, cant take criticism and have awful customer service.
Armoni
Jul 25, 2019
Report
Mary is a fantastic, diligent and thoughtful cleaner who has done a really good job on our flat. Our wooden floors look better than ever and everything is left spotless and shiny, we are really happy with everything and would highly recommend her. Thanks Mary
Art Moni
May 16, 2019
Report
I have used Mary's Cleaning Services company since the summer and have been really pleased with their standard of cleaning, they are reliable and I would thoroughly recommend them.
Summer Wilson
May 12, 2019
Report
Please avoid this company at all costs as if consistency is what you are looking - you will be massively disappointed. Due to a high turnover in staff, you will never be assigned to one dedicated cleaner and the days you book will constantly be changed without the company ever notifying you. The staff are extremely rude and massively unprofessional which sometimes results to communication being at an all time low. Please look elsewhere as there are plenty more companies available at the same price point.
East Service
May 28, 2018
Report
We are very happy from the service. We have two cleaners and both are very good and professional. Very important for us is that the managers team are very friendly and helpful if we need to change something!
