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Business Details
31 Years
experience
Expert Plumbing & Heating Services in Ely
Established in 1995, our company has built a reputation for delivering high-quality plumbing, heating, and air conditioning services across Cambridgeshire and surrounding areas. As Gas Safe, Oftec, and F Gas registered engineers, we prioritise compliance with current building regulations and health and safety legislation. Our team of fully qualified professionals brings over two decades of experience to every project, from bathroom refits to boiler installations. We specialise in domestic plumbing, central heating systems, and renewable energy solutions, including air source heat pumps. Our commitment to excellence is underscored by a one-year guarantee on all work undertaken. We pride ourselves on reliability, transparency, and treating every property with care, ensuring clean and tidy completion.

With a focus on customer satisfaction, we aim to meet individual requirements while maintaining competitive pricing. Our expertise extends to advising on energy-efficient solutions, such as condensing boilers that achieve up to 98% efficiency, helping clients reduce heating costs. We serve both residential and commercial clients, offering tailored solutions for homes and offices. Our three F Gas registered operatives ensure expert installation of air conditioning systems, backed by manufacturer guarantees. As a locally rooted business, we combine technical proficiency with a personal touch, ensuring clear communication and timely service. Our 24-year track record reflects our dedication to evolving with industry standards while upholding core values of professionalism and integrity.
Services
Plumbing Heating Air Conditioning Vaillant Boilers Air Source Heat Pumps
Details
  • Year established: 1995
Highlights and features
  • We have over 24 years of experience in plumbing and heating services.
  • Our engineers are Gas Safe, Oftec, and F Gas registered.
  • All work complies with current building regulations and safety standards.
  • We offer a one-year guarantee on all installations and repairs.
  • Our team prioritises clear communication and property care during visits.
Associations and certifications
  • Gas Safe
  • Oftec
  • F Gas
Services
Plumbing
We offer comprehensive domestic plumbing services, including bathroom refits, tap and toilet installations, shower repairs, and pipe work. Our Gas Safe-certified engineers handle leaks, tanks, immersion heaters, and cylinder installations. With over 20 years of experience, we ensure reliable, code-compliant solutions for residential properties in Cambridgeshire.
Heating
Our heating services include boiler installations, upgrades, and repairs using energy-efficient condensing boilers with up to 98% efficiency. We specialise in central heating systems, radiators, underfloor heating, and hot water cylinders. Our Oftec-registered engineers provide tailored solutions to reduce energy bills while adhering to current regulations and safety standards.
Air Conditioning
We install and maintain air conditioning systems for homes and offices, with three F Gas-registered operatives ensuring compliance. Our solutions include Daikin, Vailliant, and Mitsubishi units, backed by manufacturer guarantees. We prioritise energy efficiency and comfort, offering expert advice on system selection and optimal performance.
Air Source Heat Pumps
We design and install air source heat pump systems using Daikin, Vailliant, and Mitsubishi technologies. These systems provide efficient heating and hot water, meeting government standards for new builds post-2025. Our installations include controls and cylinders, ensuring full manufacturer warranties and long-term energy savings for residential and commercial properties.
Vaillant Boilers
As Vaillant product specialists with over 20 years of experience, we install high-efficiency boilers tailored to reduce energy consumption. Our engineers ensure seamless integration with existing systems, offering advice on optimal models for cost-effective heating. All installations come with manufacturer guarantees and comply with current safety regulations.
People
David Frear
Founder & Lead Engineer
David founded the company in 1995, bringing over 20 years of plumbing and heating expertise. A Gas Safe and Oftec-certified engineer, he oversees all projects to ensure compliance, quality, and customer satisfaction.
Questions
What areas do you serve?
We provide plumbing, heating, and air conditioning services throughout Cambridgeshire, including Ely, St Ives, and Cambridge, as well as surrounding areas.
Are your engineers certified?
Yes, our team includes Gas Safe, Oftec, and F Gas-registered engineers, ensuring all work meets current safety and building regulations.
Do you offer emergency services?
Unfortunately, we no longer attend emergencies or breakdowns. Our focus is on planned installations and new build projects.
What guarantees do you provide?
All our work comes with a one-year guarantee, and installations include manufacturer warranties for added peace of mind.
Can you help with renewable energy systems?
Yes, we specialise in air source heat pumps and energy-efficient heating solutions compliant with future government standards for new homes.
How do you ensure property care during visits?
We treat all properties with respect, explaining work details upfront and leaving spaces clean and tidy after completing installations or repairs.
Videos
Reviews (5)
Suzie Dixon
Oct 14, 2021 Report
Craig came out to us today. So far, a fab job. Customer service excellent. Unfortunately more work required due to being an older system.
Val Simpson
Dec 27, 2020 Report
We always use David Frear with our plumbing and heating problems. They are so efficient and all the lads are lovely and every where is always left spotless
Laura Owens
Oct 17, 2020 Report
The plumbers were very helpful and friendly, ensuring that they stuck to the social distancing rules whilst in the house. They did everything they could to fix what seemed like an ever moving problem. The reason for four stars is because I am renting and I can't compare prices. Good service, thanks.
Hanna Claydon
Jul 12, 2019 Report
We have an old house with relatively complicated heating issues and the service we got from the David Frear team was excellent. Throughout the process they were very professional, tidy, punctual and explained everything in a way that could be understood without being patronising. I have no hesitation in recommending them to others.
Yvonne Williamson
May 04, 2019 Report
Positive:Punctuality,Quality,Responsiveness,Value
I can't recommend these people highly enough....we had a strange problem with our hot water system at 4.30 on a Friday evening, and David and Dane spent nearly an hour and a half tracing the problem, and with the aid of some lateral thinking (credit Dave), sorted it. We are so lucky to have this firm as our local experts.