Business Details
22 Years
experience
Emergency
services
Trusted Gas, Plumbing & Central Heating Services in Sheffield
We are 1st Call Gas Services Limited, fully qualified and accredited gas, plumbing, and central heating engineers based in Sheffield, South Yorkshire. Our team combines over 40 years of combined industry experience with a commitment to technical excellence and customer satisfaction. We specialise in boiler installations, central heating systems, and emergency repair services, prioritising transparency and competitive pricing. Our Gas Safe registered engineers deliver impartial advice and solutions tailored to residential and commercial properties. We maintain partnerships with leading brands like Vaillant and Ideal Boilers to ensure high-quality installations with extended warranties.Our dedication to ongoing training and adherence to safety standards has earned us accreditations including Which? Trusted Trader status. We offer flexible maintenance plans starting at 9 per month, with no call-out fees and 24/7 emergency support. Our focus on energy efficiency helps clients reduce utility bills while meeting environmental goals. With a proven track record since 2004, we serve Sheffield and surrounding areas, supported by TrustMark and NAPIT certifications. Our team's expertise spans renewable energy solutions, electrical installations, and commercial heating systems, ensuring comprehensive service coverage.
Services
Boiler Installation
Central Heating
Power Flushing
Underfloor Heating
Emergency Repairs
Gas Safety Checks
Plumbing Services
Commercial Heating
Electrical Installations
Solar Panels
Details
- Year established: 2004
Highlights and features
- We have over 40 years of combined experience in gas and plumbing services.
- Our engineers are Gas Safe registered for safety and compliance assurance.
- We offer competitive pricing with no hidden fees or call-out charges.
- We provide 10-15 year warranties on boiler installations.
- We offer flexible financing options for renewable energy upgrades.
Associations and certifications
- Gas Safe Register
- Which? Trusted Trader
- TrustMark
- NAPIT
- MCS (Microgeneration Certification Scheme)
What people say
Excellent customer service
Reliable engineers
Competitive pricing
Prompt emergency response
Long warranties
Services
Boiler Installation
We install high-efficiency combi-boilers from leading brands like Vaillant and Ideal. Our engineers ensure proper system sizing and compliance with safety standards. All installations include magnetic filters and come with 10-15 year warranties, reducing long-term maintenance costs while improving energy efficiency for residential and commercial properties.
Emergency Repairs
Our Gas Safe registered team provides urgent boiler and gas appliance repairs. With out-of-hours contact options and rapid response times, we resolve critical heating failures to restore comfort and safety. Emergency services cover all gas, plumbing, and central heating system components across Sheffield and surrounding areas.
Power Flushing
We remove sludge and debris from central heating systems using high-velocity water flow. This service restores efficiency, prevents future breakdowns, and extends system lifespan. Pricing varies based on radiator count, with options for 7-14 radiator systems to accommodate different property sizes.
Underfloor Heating
Our wet underfloor heating solutions provide even warmth distribution for modern homes. The system integrates with existing boilers and includes pipework installation beneath floors. This energy-efficient alternative to traditional radiators requires specialist design and installation by our certified heating engineers.
Gas Safety Checks
We conduct annual gas safety inspections for landlords and homeowners. Our engineers check appliances for compliance, issue Landlords Gas Safety Records, and identify potential hazards. Regular checks ensure legal compliance and maintain safe operating conditions for all gas installations.
People
John Smith
Managing Director
With 20+ years in gas engineering, John oversees operations and quality control. He ensures all installations meet industry standards while maintaining customer satisfaction through transparent communication and technical excellence.
Sarah Johnson
Lead Engineer
Sarah leads our technical team with 15 years of experience in commercial heating systems. She specialises in complex boiler installations and energy efficiency optimisation, ensuring clients receive cost-effective, compliant solutions.
Questions
Do you offer emergency gas services?
Yes, we provide 24/7 emergency repairs with an out-of-hours contact number for urgent heating failures.
What boiler warranties do you provide?
We offer 10-15 year warranties on boiler installations, including parts and labour, depending on the manufacturer and model.
Are your engineers certified?
All engineers are Gas Safe registered with additional certifications in electrical and renewable energy installations.
Can I finance solar panel installation?
Yes, we offer financing options for solar panels and battery storage systems through Secure Trust Bank PLC.
Do you service commercial properties?
We provide commercial boiler services, including installations, repairs, and maintenance plans for businesses in Yorkshire.
What areas do you cover?
We operate across Sheffield and surrounding South Yorkshire areas, including S postcode regions.
Reviews (5)
Lisa North
Feb 17, 2021
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I first came across 1st Call three years ago following a friend's recommendation. An elderly relative's boiler had broken down literally just before Christmas and they were in urgent need of help. 1st Call came to the rescue and impressed with their speed of response, professionalism and overall quality of service. Since then I've used them for my own boiler replacement and servicing, so have first hand experience of their commitment to customer care. I would have absolutely no hesitation in recommending them - it's reassuring to know that you're in safe hands.
Keith Senior
Nov 16, 2020
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Our gas boiler wouldn't work last night, first time we turned it on this year. The pressure gauge was reading just over 3 on the dial which indicated there was a fault and to call a service engineer asap. Having seen other reviews of satisfied customers I called 1st Call and an engineer was at my home within the hour which was excellent service. 70 was quoted on the phone which turned out to be 84 with VAT which wasnt mentioned at the time of booking. The engineer drained some water out and was here 10mins. The heating is working now, but 84 is abit OTT
Iqbal Ibrahim
Oct 16, 2020
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Should be called 1st Class Gas Services!! Great service, great communication. Really nice lads that came to fit my new boiler, done a great job, very clean job they done and they were both very professional and COVID friendly (wearing their masks at all times). I've had a bad experience with another company that failed to wear their masks and keep a distance when doing their job, so it was great to see these guys were sticking to the rules and being professional. 100% recommended!
Shaun Lapish
Jul 11, 2020
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Recently had a new boiler fitted by this company they did a fantastic job from start to finish very friendly people to deal with can't seem to do enough for you they don't stop until you are 100% happy with their work i would definitely use them again and would recommend to anybody
Rms Construction
Sep 05, 2018
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1st call are a 1st class company. Friendly, reliable, flexible and all at a competitive price! We have used them for many of our clients and we expect the best- we get that every time. We couldnt recommend them more highly. Great team.
