Business Details
15 Years
experience
Your Trusted Marketing & PR Partner in Chichester
Founded in 2011 by Rachel Soothill, we are seasoned marketing and PR professionals who bring passion, creativity, and precision to every project. With decades of combined experience, we specialise in working with brands rooted in culture, heritage, travel, and luxury, while our expertise extends across finance, health & safety, and technology. As a full-service agency, we offer strategy, public relations, social media management, email marketing, and event promotion, creating campaigns that connect deeply with audiences.Our approach combines creativity with strategic insight, ensuring every clients unique story is told effectively. Based in Chichester, we work with businesses across the South Coast and beyond, championing brands through beautifully crafted, purpose-driven communications. We invest time to understand our clients values, delivering strategic campaigns that resonate, endure, and drive measurable business impact.
Services
PR
Influencer Partnerships
Copywriting
Email Campaigns
Social Media Management
Website Maintenance
Event Promotion
Strategic Planning
Content Development
Creative Campaigns
Details
- Year established: 2011
Highlights and features
- We offer decades of combined experience in marketing and PR across diverse industries.
- Our full-service agency covers strategy, PR, digital, and social media campaigns.
- We specialise in culture, heritage, travel, and luxury sectors with cross-industry expertise.
- Client-centric collaboration ensures campaigns resonate and deliver measurable results.
- Based in Chichester, we combine local insights with national and international reach.
What people say
Seasoned communication experts
Innovative and creative
Drive real business results
Pleasure to collaborate
Achieve growth
Services
PR
Our PR expertise secures media coverage, crafts compelling press stories, and manages media relations to amplify brand narratives. From product launches to thought leadership, we ensure your message reaches the right audience clearly and credibly, driving tangible business outcomes through strategic storytelling.
Social Media
We build brand presence across social platforms through strategy, content creation, and community management. Our campaigns combine organic engagement, paid advertising, and influencer partnerships to foster audience connections, drive results, and strengthen brand loyalty through data-driven insights.
Strategy
Our strategic foundation uncovers business insights to power creative, data-driven campaigns. We analyse your market and audience to define messaging, timing, and channels, ensuring every campaign aligns with business goals and delivers measurable impact through precision planning.
Content Creation
We produce dynamic videos, visuals, and editorial content through a network of trusted creatives. Our content aligns with brand voice and marketing objectives, combining striking design with strategic messaging to engage audiences and enhance campaign effectiveness across digital platforms.
Event Marketing
From luxury boat shows to art exhibitions, we amplify events through PR, advertising, and influencer engagement. Our campaigns drive awareness and attendance with pre-event buzz, real-time coverage, and post-event storytelling, ensuring maximum impact and audience engagement for seminars, festivals, and corporate events.
People
Rachel Soothill
Founder & Creative Director
Rachel combines creativity with strategic insight, leveraging deep media connections to elevate brands. A natural leader, she balances big-picture thinking with meticulous execution, ensuring client stories resonate and deliver lasting impact through innovative campaigns.
Louisa
Creative Strategist
Louisa excels in crafting compelling editorial and visual content, ensuring brand consistency across campaigns. Her attention to detail and passion for storytelling drive impactful communications, blending creativity with strategic objectives to engage target audiences effectively.
Abby
Campaign Manager
Abby specialises in developing standout campaigns and building client relationships. Her ability to listen and innovate ensures campaigns align with client goals, delivering measurable results through creative problem-solving and collaborative execution.
Questions
What services does BrightWord Communications offer?
We offer PR, social media management, strategic planning, content creation, event marketing, copywriting, and website management, tailored to amplify brand narratives across culture, heritage, travel, and luxury sectors.
Which industries do you specialise in?
We specialise in culture, heritage, travel, and luxury sectors, with experience extending to finance, health & safety, and technology, ensuring cross-industry expertise for diverse client needs.
How do you approach client collaboration?
We prioritise understanding client values and goals, fostering partnerships through transparent communication, creative problem-solving, and campaigns that align with brand identity and business objectives.
What sets BrightWord apart from other agencies?
Our blend of creativity, strategic insight, and decades of experience ensures campaigns that resonate deeply, delivering measurable impact through tailored storytelling and client-centric collaboration.
Where is BrightWord based, and who do you serve?
Based in Chichester, we work with clients across the South Coast and beyond, combining local knowledge with national reach to support brands in achieving their goals.
Reviews (4)
Downie Photography
Jan 19, 2018
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I have worked with Rachel and her team on a number of occasions and found them to be totally professional.
Penny Payne
Jan 10, 2018
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I would recommend BrightWord to anyone looking for a Marketing and PR Agency. I found them to be very helpful, knowledgeable, and genuinely dedicated to their clients. I really enjoyed working with Brightword and look forward to doing so again in the future.
Ginny Suter
Dec 30, 2017
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A very professional, great team to work with, Brightword will get your business noticed through strategy and great PR.
Craig Anderson
Aug 10, 2017
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A great team to work with, they are experienced and knowledge marketers who efficiently delivered! Very friendly and I cant wait to work with them on our next project. Highly recommend!
