Business Details
28 Years
experience
Your Trusted Recruitment Partner in Staffordshire & Cheshire
Established in 1998, Appointments Personnel has built an enviable reputation for delivering tailored recruitment solutions across Staffordshire, Stoke-on-Trent, and Cheshire. Our team of experienced professionals combines grassroots industry knowledge with a commitment to service excellence, ensuring we connect the right candidates with the right roles swiftly. With over 25 years of expertise, we offer a comprehensive range of recruitment services, including temporary and permanent placements, HR support, and interview training, all underpinned by our core values of integrity, accountability, and passion.Our family-run ethos fosters long-term partnerships with clients and candidates alike, while our membership of the Recruitment & Employment Confederation (REC) for over two decades underscores our dedication to professional standards. We pride ourselves on going beyond traditional recruitment by providing strategic advice, salary benchmarking, and innovative solutions like recruitment-as-a-service, ensuring businesses maintain momentum and candidates achieve career success.
Services
Temporary Recruitment
Permanent Recruitment
HR Support
Interview Training
Recruitment Audits
Salary Benchmarking
Outplacement Services
Candidate Screening
Workforce Planning
Redundancy Management
Details
- Year established: 1998
Highlights and features
- 25+ years of recruitment expertise in local markets
- Comprehensive solutions from temporary staffing to HR support
- Proven track record of 85% probation success rates
- Tailored salary benchmarking and market insights
- Family-run ethos with unwavering commitment to integrity
Associations and certifications
- REC
What people say
Swift candidate delivery
Expert industry knowledge
Tailored HR solutions
Proven track record
Excellent communication
Services
Temporary Recruitment
Our temporary recruitment service provides businesses with flexible workforce solutions to address short-term needs. We specialise in sourcing skilled professionals across office support, HR, industrial, and finance sectors. With rapid turnaround times, we ensure continuity during peak periods or unexpected absences while maintaining rigorous candidate vetting standards.
Permanent Recruitment
We deliver strategic permanent recruitment solutions focused on long-term organisational fit. Our 7-step vetting process ensures candidates match both technical requirements and company culture. From entry-level to executive roles, we reduce hiring risks through comprehensive background checks and market-specific salary insights.
HR Support
Our HR support services encompass redundancy management, policy development, and compliance guidance. We assist businesses in navigating complex employment law requirements while maintaining staff morale. From redundancy consultation to mental health strategy implementation, our experts provide actionable solutions aligned with organisational values.
Interview Training
We offer tailored interview training for hiring managers to enhance selection accuracy. Our programmes cover structured questioning techniques, unconscious bias mitigation, and candidate assessment frameworks. This service ensures consistent evaluation processes while improving overall recruitment efficiency and diversity outcomes.
Salary Benchmarking
Our salary benchmarking service provides data-driven insights into competitive compensation packages. By analysing local market trends and sector-specific benchmarks, we help businesses attract top talent while optimising payroll expenditures. This service includes regular updates to maintain alignment with evolving industry standards.
People
Kerry Bonfiglio-Bains
Founder
Kerry established Appointments Personnel in 1998 with a vision to retain top talent in Staffordshire. Her grassroots recruitment experience and commitment to ethical practices laid the foundation for the company's enduring success.
Emma Bonfiglio
Managing Director
Taking leadership in 2012, Emma has continued Kerry's legacy while expanding service offerings. Her strategic focus on innovative recruitment solutions has strengthened the company's position as a regional market leader.
Max Powell
Office Manager
Max ensures operational excellence across all recruitment processes. With extensive industry experience, he maintains the company's high service standards while supporting team efficiency and client satisfaction.
Questions
What recruitment services do you offer?
We provide temporary and permanent staffing solutions, HR support, interview training, salary benchmarking, and redundancy management across Staffordshire, Stoke-on-Trent, and Cheshire.
How quickly can you fill vacancies?
Our average time-to-hire is two weeks, with 85% success rate through probation. For urgent needs, we've delivered three quality candidates within 48 hours.
What industries do you specialise in?
We focus on office support, HR, industrial, finance, and professional services sectors, leveraging 25+ years of regional market expertise.
How do you ensure candidate quality?
Through our 7-step vetting process including skills assessments, reference checks, and cultural fit evaluations to guarantee 98% client satisfaction.
Can you help with HR policy development?
Yes, our HR consultants provide guidance on redundancy processes, mental health strategies, and compliance frameworks tailored to your organisational needs.
What makes you different from other agencies?
Our family-run ethos combines local market knowledge with REC-accredited standards, offering personalised service and strategic workforce solutions.
Videos
Reviews (6)
Pownzzz
Jul 28, 2021
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Many agencies don't support you like they do. Got me a really well paying job that was great to do. The only downside is when I left the job (due to relocating) they seemed very annoyed with me and I get that they would be losing a client but they shouldn't show it on the phone. Emma was really nice from setting me up with the job to the very end
Simon Motyl
Jul 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great agency first time looks like people care about workers. Brilliant a++++++
Great agency first time looks like people care about workers. Brilliant a++++++
Roxana Ilie
Apr 07, 2021
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Positive:Quality
I have never been so well treated by a recruitment agency . Margaret and Peter have been really helpful in my job hunt .
I have never been so well treated by a recruitment agency . Margaret and Peter have been really helpful in my job hunt .
Darren Keeling
Oct 24, 2020
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Applied for a job on Friday, got a call Monday, started Tuesday, amazing agency been dealing with a lady called Charlotte, regular contact and very polite. Great service
Kirsty Latham-Parkes
Sep 09, 2020
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Very helpful and supportive recruitment group. I did enjoy working on my temporary assignment.
It’s helped gain new skills and given me confidence. I would recommend them they do look out for you.
It’s helped gain new skills and given me confidence. I would recommend them they do look out for you.
Betsy Cooper
Jun 27, 2020
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Received such a good service, within a couple of days I had interviews and within a week I had a new job! Thank you so much you were all amazing!
