Business Details
28 Years
experience
Emergency
services
Trusted Insurance Claims Assessors in London
Established in 1998 by Director Anthony Birn, we specialise in managing domestic and commercial insurance claims, prioritising client interests over insurers. Our team combines decades of experience in property, construction, and insurance sectors, including former major insurance company professionals. We deliver pragmatic advice and results-driven solutions, with most clients sourced via personal recommendations. Regulated by the FCA and PRA, we ensure policyholders receive entitled settlements through expert negotiation. Our services cover fire, flood, theft, business interruption, and property damage, with specialist contractors supporting rapid restoration.We handle claims from start to finish, including correspondence, alternative accommodation, and settlement enforcement. Commercial clients benefit from quantified loss assessments and business continuity support. Managing agents utilise our expertise to prevent inflated claims and premium increases. Our commitment to transparency and client advocacy has solidified our reputation for professionalism and fair dealing.
Services
Domestic Claims
Commercial Claims
Business Interruption
Property Restoration
Management Agent Support
Details
- Year established: 1998
Highlights and features
- Founded in 1998 with decades of insurance sector expertise
- Team includes former major insurance company professionals
- Specialise exclusively in insurance claims assessment
- FCA and PRA regulated for client protection
- 90% of clients sourced via personal recommendations
Associations and certifications
- Financial Conduct Authority
- Prudential Regulation Authority
Services
Domestic Claims
We manage residential property and contents claims for fire, flood, theft, and storm damage. Our specialists handle policy interpretation, alternative accommodation arrangements, and settlement negotiations. With expertise in loss of contents and subsidence claims, we ensure timely payments while minimising client stress through end-to-end claim management.
Commercial Claims
Specialist assessment for business property damage and revenue loss. We quantify stock, machinery, and premises damage while calculating business interruption losses using insurer formulae. Our team coordinates rapid restoration through trusted contractors, enabling clients to maintain operations during recovery. We prevent premium increases by ensuring accurate claim presentations.
Business Interruption
Expert quantification of lost income from insured events. We analyse complex business interruption formulae required by insurers, documenting operational impacts and recovery timelines. Our assessments ensure appropriate compensation for temporary closures, supporting business continuity planning and financial recovery through accurate loss calculations.
Property Restoration
Coordinated restoration through vetted contractors specialising in fire, flood, and structural damage. We oversee repair timelines and quality standards while managing insurer communications. Our network includes forensic plumbers, structural engineers, and specialist cleaning services to restore properties to pre-loss condition efficiently and comprehensively.
Management Agent Support
Claims handling services for managing agents and property investors. We prevent inflated tenant claims through expert assessment, protecting premium costs. Our specialists manage leaseholder claims documentation and negotiations, providing technical expertise not typically available in-house while ensuring compliance with policy terms and conditions.
People
Anthony Birn
Director
With over 25 years in insurance claims management, Anthony founded A C Management in 1998. His expertise spans property, construction, and insurance sectors, gained through senior roles with major insurers. He leads our team in delivering client-focused solutions while maintaining FCA regulatory compliance.
Questions
How do you differ from insurance company adjusters?
We represent policyholders exclusively, not insurers. Our expertise ensures you receive maximum entitled compensation through independent assessment, unlike company-employed adjusters who prioritise insurer interests.
What claim types do you handle?
We manage domestic and commercial claims for fire, flood, theft, storm damage, business interruption, and property loss. Our specialists handle both residential contents claims and complex commercial revenue protection assessments.
Can you assist with emergency claims?
Yes, our assessors are available outside office hours for emergencies. We provide rapid response for urgent property damage situations through our 24/7 emergency contact system.
How does the claims process work?
We handle claims from initial assessment through settlement negotiation. This includes policy analysis, damage documentation, correspondence management, alternative accommodation arrangement, and final payment enforcement without client effort.
Do you work with managing agents?
Yes, we provide specialist claims management for property investors and managing agents. Our services prevent premium increases by ensuring accurate leaseholder claim assessments through independent technical expertise.
What accreditations do you hold?
We are regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), ensuring compliance with UK financial services standards for client protection and professional conduct.
