Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Sutton
Carshalton Boilers has been serving Surrey, South London, and surrounding areas for over 50 years as a family-run business. Our expertise spans boiler repairs, replacements, central heating installations, emergency repairs, annual maintenance, and comprehensive plumbing and heating services. With Gas Safe registered engineers and OFTEC certification, we combine technical proficiency with a commitment to customer service. Our team delivers solutions for domestic, commercial, and landlord clients, prioritising safety, reliability, and value for money.We maintain a strong reputation through consistent service quality, evidenced by our extensive customer testimonials and partnerships with organisations like Worcester Bosch. Our approach integrates modern technology with traditional family values, ensuring tailored support for every client's needs.
Services
Boiler Servicing
Boiler Installations
Plumbing Repairs
Gas Appliance Installation
Electrical Services
Commercial Heating
Cover Plans
Emergency Repairs
Landlord Services
Thermostat Installation
Details
- Year established: 1963
Highlights and features
- We offer 50+ years of specialist plumbing and heating experience
- Our engineers are Gas Safe registered and OFTEC certified
- 24/7 emergency repair service available
- Award-winning customer service with 700+ Checkatrade reviews
- Family-run business with strict quality control standards
Associations and certifications
- Gas Safe Register
- OFTEC
- SafeContractor
- Worcester Bosch Accredited Installer
What people say
Excellent service
Punctual engineers
Professional work
Highly recommended
Great communication
Services
Boiler Servicing
Annual boiler servicing ensures safe, efficient operation of gas heating systems. Our Gas Safe engineers perform comprehensive safety checks and regulatory compliance tests. Regular maintenance prevents breakdowns and extends equipment lifespan while maintaining warranty validity. We cater to domestic and commercial clients across Surrey and South London.
Boiler Installations
Professional boiler installation services for modern, energy-efficient heating systems. Our Worcester Bosch accredited team handles complete system replacements with minimal disruption. We offer tailored solutions for residential and commercial properties, including smart thermostat integration and system optimisation for improved performance.
Plumbing Repairs
24/7 plumbing repair service for urgent issues including leaks, blockages, and system failures. Our certified engineers respond promptly to domestic and commercial emergencies. We provide same-day fixes with guaranteed parts and workmanship, maintaining strict safety standards throughout Surrey and surrounding areas.
Gas Appliance Installation
Safe installation of gas hobs, cookers, and appliances by qualified Gas Safe engineers. We ensure proper connections, safety checks, and regulatory compliance. Our service includes system testing and user instruction to guarantee safe operation for residential and commercial clients.
Commercial Heating
Comprehensive heating solutions for commercial properties including offices, schools, and industrial facilities. Our services cover system design, installation, maintenance, and emergency repairs. We provide tailored maintenance plans with 24/7 support for businesses across Surrey and South London.
People
John Temple
Director
John Temple joined the business in 2007, introducing technological advancements and customer service improvements. As a director and joint owner, he focuses on maintaining high service standards while ensuring modernisation of operational processes.
Questions
What areas do you cover?
We serve Surrey, South London, and surrounding areas including Sutton, Croydon, Epsom, and Kingston upon Thames. Contact us for specific location inquiries.
Do you offer emergency services?
Yes, we provide 24/7 emergency boiler and plumbing repairs with rapid response times across our service areas.
Are your engineers qualified?
All our engineers are Gas Safe registered with OFTEC certification and SafeContractor approval for commercial work.
What payment options exist?
We offer direct debit plans for cover agreements or full payment at service completion, with financing available for major installations.
How to book a service?
Contact us via phone at 020 8395 8060 or through our website contact form to schedule appointments or request quotes.
Do you provide maintenance plans?
Yes, our Cover Plans start from £10/month, offering annual servicing, breakdown repairs, and 24/7 emergency support with no call-out charges.
Reviews (4)
Simon Phillips
Mar 18, 2021
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So I called CBS and explained that my elderly fathers central heating was problematical and the house was cold. Paul the CBS engineer arrived on time and from the first hello was extremely courteous and polite, I explained the issue and he diagnosed the problem, Paul explained the remedy and how he would actually be fixing it which he did within an hour and as well detailed the cost that it would incur. I found Paul again to be a true professional in his field and would have no hesitation in recommending CBS to anyone who requires their services. SJP
Heather Wilkes
Feb 26, 2021
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Fantastic!!! This was the 3rd company I had attempted to contact this morning following my boiler breaking down during a weather warning with heavy snow. I have twin babies and was so worried for them as the house became so cold so quickly. Their receptionist was so lovely after I broke down on the phone explaining I had twin babies and she rearranged the engineers calendar so someone could come out to us this morning. The engineer was professional and polite and followed all of the covid guidance throughout the appointment. I cannot thank Carshalton Boilers enough for how understanding they were
Mike Gould
Feb 19, 2021
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As a company we found them very helpful and reasonably priced. We had a gas leak in a feed pipe buried in a concrete floor which was not repairable. A replacement pipe was installed above ground very neatly.
Darren who was the engineer that did the installation was polite, helpful, tidy and did a very good job. All in all we would use them again.
Darren who was the engineer that did the installation was polite, helpful, tidy and did a very good job. All in all we would use them again.
Chris Melikian
Jan 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Prompt, friendly and excellent value. My boiler has had a few issues and they're always available even with covid going on and it being the middle of winter. Much better than British Gas Homecare, very impressed!
Services:Heating maintenance,Heating system repair
Prompt, friendly and excellent value. My boiler has had a few issues and they're always available even with covid going on and it being the middle of winter. Much better than British Gas Homecare, very impressed!
Services:Heating maintenance,Heating system repair
