Business Details
24 Years
experience
Emergency
services
Your Trusted Dental Practice in Bury St Edmunds
At Sycamore Dental, we have been dedicated to providing exceptional dental care to the Bury St Edmunds community for over two decades. Our experienced team of dentists, hygienists, and support staff combine clinical expertise with a patient-centred approach, ensuring every individual receives tailored treatment in a welcoming environment. We specialise in general, cosmetic, and emergency dentistry, utilising advanced technology to deliver precise diagnoses and effective solutions. With a strong emphasis on prevention and long-term oral health, we prioritise patient comfort and education, offering flexible appointment options and clear communication.Our commitment to continuous professional development ensures our team remains at the forefront of dental innovation, while our transparent pricing and flexible payment plans make quality care accessible to all. By maintaining rigorous hygiene standards and investing in modern facilities, we aim to build lasting trust with every patient who walks through our doors.
Services
General Dentistry
Check-ups
Children's Dentistry
Hygienist
Cosmetic Dentistry
Veneers
Teeth Whitening
Invisalign
Dental Implants
Crowns
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of clinical experience in general and cosmetic dentistry
- Our team utilises advanced 2D/3D digital scanning technology for precise diagnostics
- Emergency appointments available with same-day pain relief prioritisation
- Personalised treatment plans developed through thorough patient consultations
- Flexible payment options including Denplan dental care subscriptions
What people say
Excellent experience
Friendly and professional
Highly recommend
Painless procedures
Welcoming atmosphere
Services
Dental Check-ups
Our comprehensive dental check-ups include thorough oral examinations, digital X-rays, and oral cancer screenings. Using advanced 2D/3D imaging technology, we detect early signs of decay, gum disease, and other oral health issues. Patients receive personalised care plans and preventive advice tailored to their specific needs, with flexible appointment scheduling available for busy lifestyles.
Teeth Whitening
Professional teeth whitening treatments use safe, effective bleaching systems to remove stains and enhance smiles. Customised treatment plans address individual tooth sensitivity levels while achieving optimal whitening results. Patients receive take-home kits with professional guidance, ensuring consistent application and monitoring of progress through follow-up appointments.
Invisalign
Invisalign treatment straightens teeth using nearly invisible, removable aligners. Digital treatment planning creates precise tooth movement sequences, with regular progress reviews every 6-8 weeks. The process includes initial consultation, 3D treatment simulation, and post-treatment retention planning to maintain optimal alignment.
Dental Implants
Implant dentistry replaces missing teeth with titanium fixtures that integrate with jawbone tissue. The multi-stage process includes initial assessment using CBCT scans, surgical placement under local anaesthesia, and final restoration with crowns or bridges. Patients receive detailed aftercare instructions and long-term maintenance guidance.
Children's Dentistry
Specialised dental care for children focuses on preventive treatments and positive dental experiences. Services include fissure sealants, fluoride applications, and trauma management. Our approach incorporates play-based education and gentle treatment techniques to build lifelong oral hygiene habits in a child-friendly environment.
People
Hernan Morillo
Dentist, Partner
Qualified in 1994 with 19 years in postgraduate dental education. Specialises in oral surgery, implants, and restorative dentistry. Holds MJDF RCS qualification and maintains GDC registration 69803.
Joanna Hardy
Dentist
With 20+ years clinical experience, focuses on restorative dentistry and periodontology. Qualified from Newcastle in 2000, joining Sycamore House in 2010. Maintains GDC registration 69803.
Rebecca Shephard
Dentist
Qualified in 2006 from Newcastle. Specialises in preventive dentistry and periodontics. Joined Sycamore House in 2012 after completing vocational training in Suffolk. GDC registration 1035376.
Clare Easdown
Dental Hygienist
Qualified hygienist with 25+ years experience. Specialises in treating anxious patients and oral medicine. Trained at Eastman Dental Hospital, with experience in Cambridge and Suffolk practices.
Rachel Hall
Reception and Administration
Front-of-house manager ensuring smooth patient journey. Coordinates appointments, treatment plans, and patient communications with professional efficiency and welcoming demeanour.
Questions
What emergency dental services are available?
We offer same-day emergency appointments for dental pain, swelling, or trauma. Contact 01284 747100 during working hours or use the Denplan 24/7 helpline with supplementary insurance.
What dental plans do you offer?
Denplan subscription options include Essentials, Wellness, and Complete Care plans starting at £14.21/month, covering check-ups, hygiene appointments, and offering 10% treatment discounts.
How often should I have dental check-ups?
Recommended intervals range from 3 months to 2 years depending on individual needs. Your dentist will advise optimal frequency during your initial consultation based on oral health assessment.
Do you treat nervous patients?
Yes, we specialise in anxiety management with gentle techniques, clear explanations, and a calming environment. Our team has specific training in treating apprehensive patients of all ages.
What payment methods are accepted?
We accept cash, card payments, and Denplan direct debit options. Financing available through monthly subscription plans with optional family discounts for multiple participants.
Reviews (6)
Kristine
Sep 28, 2021
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Really doesn't surprise why this practice have so many bad reviews. They don't listen to people and make things up to cover them selfs. Be careful they will try to say something else to blame you not themselves. Very poor service. Very disappointed. Try to avoid if you don't want to be kicked out from practice because of they maiden mistake. Will say anything to cover themselves. Could not believe they will say I miss appointments when I cancel myself for good reason. More and more I hear how bad they care!!
Brett Colyer
May 24, 2021
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I needed an emergency dental appointment and Sycamore house were brilliant. Even though there were no appointments initially available, they called me back within a few minutes of my call and managed to fit me in at extremely short notice - thank you. They saw me super quickly, were great in their Coronavirus safe procedures and showed great empathy with my situation. Prices were also fair too. I have absolutely no hesitation in recommending them.
Mark Powell Skid
Nov 22, 2020
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Saw Fiona and Nicky today for an emergency extraction. They explained everything clearly made sure I was pain free and were a pleasure to be treated by. Reception was friendly and helpful. Highly recommended practice.
Lauren Brown
Aug 22, 2020
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Had an appointment the day before Christmas eve and as you can imagine it was a nightmare getting there! We were 5 minutes late and told we could not be seen! Today my daughters tooth broke due to being turned away at Christmas and when I rang them I got no form of advise about what to do and they wouldn't have us in to be looked at I got given a number for the community dentist and they couldn't help because they haven't seen her before! I'm fuming and have been completely left in the dark about what to do now or in the future, there has been no appointment booked for her to be seen! They were
James
Aug 19, 2020
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Failed to remind me to book an appointment after not requiring a visit the previous year and did not let me book an appointment but, suggested to ring around other dentists, this is after three years loyalty. Really poor and clearly not patient focused.
Lisa Mimms
May 09, 2020
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I know Corona virus has impacted on appointments but this surgery has decided to cancel all but emergencies (even though other surgeries are continuing routine treatment). I've been waiting over a year for myself and toddler to have a check up. They then cancelled an upcoming app and aren't rescheduling or adding people to a wait list....I will need to bombard them when their books reopen and will probably have to wait another 6 months as I had to book months in advance previously (NHS pt's are definitely not a priority here)
