Business Details
Your Stay at Royal Wells Hotel
Royal Wells Hotel stands as a testament to timeless elegance and modern hospitality, blending Victorian heritage with contemporary comforts. Established in the 18th century as a distinguished coaching inn, our property was meticulously restored in 2015 to preserve its historic charm while introducing refined amenities. Our team prides itself on delivering warm, personalised service rooted in a family-oriented culture, ensuring every guest experiences the warmth of traditional British hospitality. Nestled atop Mount Ephraim in Royal Tunbridge Wells, we offer sweeping views, gourmet dining inspired by local produce, and thoughtfully designed accommodations ranging from classic rooms to luxurious suites.With accolades such as being named a Which? Recommended Provider for Small Hotel Chains (2024/25), we remain committed to maintaining our position as a trusted guardian of heritage while adapting to modern expectations. Our dedication to community engagement and sustainable practices further underscores our role as stewards of both history and hospitality.
Services
Deluxe Suites
Wedding Venues
Dining Experience
Meeting Spaces
Dog-Friendly Stays
Historic Tours
Afternoon Tea
Corporate Events
Local Excursions
Room Service
Highlights and features
- We offer 240 years of combined hospitality experience through our historic properties.
- Our team provides warm, family-oriented service with a personal touch.
- We combine Victorian architecture with modern amenities for authentic comfort.
- Our location offers easy access to Kent's attractions and London transport links.
- We hold industry recognition as a Which? Recommended Provider for Small Hotel Chains.
Associations and certifications
- Which? Recommended Provider for Small Hotel Chains 2024/25
What people say
Exceptional service
Beautiful historic setting
Delicious food
Comfortable rooms
Warm atmosphere
Services
Deluxe Suites
Our Deluxe Suites offer the ultimate in comfort with spacious layouts featuring separate seating areas, premium amenities, and bespoke furnishings. Designed for discerning guests seeking extra space and privacy, these rooms combine Victorian elegance with modern conveniences like high-speed WiFi and smart TVs. Each suite provides a sanctuary for relaxation after exploring Kent's attractions.
Wedding Venues
We specialise in creating unforgettable wedding experiences across our three dedicated venues accommodating 15 to 100 guests. From intimate ceremonies to grand celebrations, our team provides tailored packages including catering, dcor, and accommodation. Our 'Your Day, Your Way' approach ensures every couple's vision becomes reality in our historic setting.
Gourmet Dining
Our restaurant showcases modern British cuisine using locally sourced ingredients and seasonal produce. Expertly prepared by passionate chefs, menus feature traditional favourites with contemporary twists, complemented by carefully selected wines and craft beers. The dining experience combines formal elegance in our restaurant with casual options in our bar area.
Dog-Friendly Stays
We welcome pets with our specially designed 'Paws and Relax' package, offering dog-friendly rooms and dining areas. Pets receive treats and comfortable bedding while owners enjoy the same high standards of hospitality. Our woodland walks and pet-friendly policies make us ideal for travellers with canine companions.
Meeting Spaces
Our versatile meeting venues combine historic charm with modern facilities for business events and conferences. The Ephraim Suite accommodates 100 delegates with state-of-the-art technology, while smaller boardrooms provide intimate settings. We offer tailored packages including catering and accommodation for corporate guests.
People
Kevin Charity
Founder
Kevin Charity established the Coaching Inn Group in 1996, bringing decades of hospitality experience to revitalise historic British inns. His vision focuses on preserving heritage while delivering modern comforts, creating a family-oriented business culture that values both staff and guests equally.
Adam Charity
Director
Adam Charity leads the group's expansion strategy, continuing the family tradition of historic property restoration. With over 20 years in the business, he oversees operations across 35 properties while maintaining the founding principles of authentic hospitality and community engagement.
Questions
What are the check-in and check-out times?
Check-in is guaranteed from 3:00 PM, with check-out at 11:00 AM. Early arrivals and late departures can be accommodated subject to availability.
Are pets allowed at the hotel?
Yes, we welcome dogs in designated rooms and bar areas. Our 'Paws and Relax' package includes pet amenities, though we ask guests to keep pets supervised at all times.
Can I book a wedding at The Royal Wells?
We offer three dedicated event spaces for weddings of 15-100 guests, with tailored packages including catering, accommodation, and décor. Our team specialises in creating bespoke celebrations in our historic setting.
Is parking available on-site?
We have limited on-site parking available on a first-come basis. Additional parking is available at nearby municipal car parks within walking distance of the hotel.
Do you offer corporate event facilities?
Our meeting spaces accommodate 15-100 delegates with modern technology and tailored packages. We provide corporate rates and dedicated support for business events and conferences.
What dining options are available?
We offer breakfast, lunch, and dinner in our restaurant and bar areas. Menus feature modern British cuisine using local ingredients, with special options for afternoon tea and Sunday roasts.
Reviews (7)
Helen Roberts-Hills
Dec 24, 2021
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My husband and I booked a feature room here for our wedding night and it was absolutely perfect! Breakfast the following morning had a lovely choice and the food was great. We would recommend to anyone wanting to stay somewhere nice. Thank you very much.
Tom Sargent
Nov 04, 2021
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Lovely hotel. The staff were so helpful, the bar and restaurant were great (really good chicken dishes), the rooms were spacious clean and welcoming. Great hotel all round
Dennis Hurst
Oct 23, 2021
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Stayed 2 nights excellent service Staff welcoming, meals good choice well cooked. nicely presented. Would go there again
Andy Budgen
Aug 03, 2021
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We were in a superior double, room 9. Lovely big comfy bed and all round good facilities. The room was looking out behind the hotel frontage so was protected from any road noise which was perfect. Drinks are reasonably priced and the breakfast which was this morning served on the terrace was absolutely delicious. The staff were all lovely, we would happily return to this hotel in the future. Highly recommended.
Christine Nichols
Aug 02, 2021
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We stayed for two nights. Not the most comfy beds but we slept however, where we were in a middle of a heatwave it was just too hot, we asked for another fan which they happily gave us. Still way too hot! They didn't clean our room once we was told we had to ask for it to get cleaned which I think is absurd. We stayed in room 1 smaller than other rooms and I was disappointed not to get a bath even if we was paying 270 for our stay. The wifi wasn't working properly kept disconnecting .All in all it's very expensive for what it was and I was disappointed as there's cheaper options for more and
Edward Purcell
Jul 15, 2021
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I was very pleasantly surprised. This is not you usual plastic, new build modern hotel.This is a beautiful Victorian hotel full of original features
Qype User Thesus
Mar 27, 2010
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I'm not a great fan of this place. On one side it's a 'Fawlty Towers' hotel, on the other side a large wannabe groovy bar full of inappropriate middle aged types like TW Qyper 'legrandflaneur'. Sunday nights are music nights. Avoid. Think Dad Rock wedding reception muzak with too many Crowded House covers................One evening they even had some excruciating nana masquerading as a one man band, armed with an 80's style drum effect synth. I went home and did my ironing................
