Business Details
Trusted Plumbing & Heating Supplies in Essex
Established over 35 years ago, Direct Heating has grown into one of the UK's leading independent heating and plumbing specialists. Our team combines decades of industry experience with a commitment to delivering first-class service, supported by next-day delivery within a 30-mile radius and access to an extensive stock of over 9,000 boiler spares. With branches in Southend-On-Sea, Chelmsford, Benfleet, and Colchester, we provide expert advice and tailored solutions for residential and commercial projects. Our partnerships with top manufacturers ensure competitive pricing on products ranging from gas boilers to solar panels, while our CAD design service offers bespoke heating system planning.The business prides itself on maintaining high customer service standards, supported by knowledgeable staff who understand the technical intricacies of modern heating systems. This combination of product availability, technical expertise, and local service delivery has cemented our reputation as a trusted partner in the heating and plumbing sector.
Services
Boilers
Radiators
Underfloor Heating
Bathroom Showroom
Boiler Spares
Plumbing Supplies
Shower Pumps
Hot Water Storage
Control Systems
Solar Panels
Highlights and features
- We offer over 35 years of expertise in heating and plumbing solutions
- Our team provides next-day delivery within a 30-mile radius
- Expert advice from experienced industry professionals
- Access to 9,000 boiler spares in stock
- CAD design service for tailored heating solutions
Services
Boiler Spares
As one of the UK's largest independent boiler spares stockists, we maintain over 9,000 parts in inventory. Our direct accounts with manufacturers cover 30+ brand profiles, from common Worcester components to rare Halstead parts. This extensive stock ensures rapid replacement solutions for both domestic and commercial heating systems.
Plumbing Supplies
We supply comprehensive plumbing product ranges including pipes, fittings, soil and waste systems, and shower pumps. Stock includes PolyPipe, PolyPlumb, and C-Tec Building Solutions lines, with expert guidance available for both DIY enthusiasts and professional contractors undertaking residential or commercial projects.
Bathroom Showroom
Our showrooms display extensive bathroom product ranges including sanitary ware, shower enclosures, and modular furniture. With free consultations and CAD design services, we help customers create tailored bathroom solutions combining style, functionality, and competitive pricing across all design preferences.
Underfloor Heating
We provide complete underfloor heating solutions with computer-aided design services calculating precise BTU requirements. Our systems integrate seamlessly with various floor types and existing heating infrastructure, offering energy-efficient warmth distribution for both new builds and renovation projects.
Control Systems
We supply and advise on the latest energy-efficient heating control systems from Honeywell, Siemens, and Drayton. Our technical expertise helps customers select optimal control solutions that reduce energy consumption while maintaining comfort levels across residential and commercial properties.
People
Craig Kennet
Southend Branch Manager
With over 20 years in the heating industry, Craig leads our flagship Southend branch, ensuring technical excellence and customer satisfaction through expert product knowledge and operational management.
Dave West
Bathrooms Manager
Specialising in bathroom design solutions, Dave provides expert guidance on product selection and space optimisation, drawing on extensive experience in both domestic and commercial bathroom projects.
Gary Wheeler
Chelmsford Branch Manager
Gary oversees Chelmsford operations with a focus on technical support, combining practical plumbing experience with strategic branch management to maintain high service standards across the region.
Paul Gibbons
Benfleet Branch Manager
Paul manages our Benfleet branch, applying his heating systems expertise to ensure customers receive appropriate product recommendations and technical advice tailored to their specific project requirements.
Jamie Mitchell
Ipswich Branch Manager
As Ipswich branch manager, Jamie combines technical knowledge with customer service excellence, ensuring clients receive accurate product information and practical installation guidance for all heating and plumbing needs.
Questions
Do your staff have technical expertise in boiler systems?
Yes, our team has extensive boiler system knowledge and can advise on system selection and component requirements.
Are there parking facilities at your branches?
All branches offer free and ample parking for customer convenience.
Can I place orders over the phone?
Existing account holders can order by phone, while non-account holders need to pay in-store before delivery.
What are your weekend opening hours?
We're open Monday to Friday 7:30am-5:30pm and Saturdays 8am-12pm, closed Sundays.
Do you offer design services for heating systems?
Yes, we provide CAD design services for customised heating system layouts and specifications.
Reviews (2)
David
Jun 05, 2018
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After being told I could return my item at time of purchase I was then refused a refund when returning item.
Paulcan
Sep 23, 2017
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Had exactly what I needed in stock and instantly, fair price cheaper than on the net at other stores
Cheers guys tonight I have hot water!!
Cheers guys tonight I have hot water!!
