Business Details
50+ Years
experience
Your Trusted Auto Dealers in Shropshire Since 1918
Furrows Group has been a cornerstone of the automotive industry in Shropshire since 1918, combining over a century of expertise with modern service excellence. Our team of seasoned professionals brings decades of experience in vehicle sales, servicing, and customer care, ensuring every client receives tailored solutions that meet their specific needs. We specialise in a comprehensive range of new and used vehicles from leading brands, supported by advanced diagnostic technology and certified technicians. Our commitment to quality is underscored by our partnerships with major manufacturers and our status as a trusted Motability provider. With three strategically located dealerships in Shrewsbury, Telford, and Oswestry, we serve both individual and business clients across the region.Our financial services, including competitive leasing and contract hire options, are regulated by the Financial Conduct Authority, ensuring transparency and reliability. We pride ourselves on maintaining the highest standards of customer satisfaction through our award-winning service, extensive inventory, and dedication to innovation. From electric vehicles to commercial fleet solutions, Furrows Group remains at the forefront of automotive excellence. Our deep-rooted local knowledge and continuous investment in staff training and facilities ensure we consistently exceed client expectations. This enduring legacy of trust and professionalism has cemented our position as one of Shropshire's most respected automotive groups.
Services
New Cars
Used Vehicles
Servicing & MOTs
Parts & Accessories
Tyre Services
Accident Repair
Electric Vehicles
Commercial Vehicles
Finance Options
Motability Scheme
Details
- Year established: 1918
Highlights and features
- Over 100 years of automotive expertise in Shropshire
- Award-winning customer service across three modern dealerships
- Comprehensive range of new and used vehicles from 4 major brands
- Expert servicing and MOTs with manufacturer-trained technicians
- Competitive finance packages and Motability scheme participation
Associations and certifications
- Financial Conduct Authority
What people say
Award-winning service
Extensive vehicle range
Expert technicians
Competitive pricing
Motability specialists
Services
New Cars
Furrows Group offers a comprehensive selection of new vehicles from Ford, Kia, Skoda, and Geely. Our inventory includes passenger cars, commercial vehicles, and electric models. With manufacturer warranties and competitive finance packages, we ensure quality and value for both private and business customers.
Used Vehicles
We maintain a large stock of high-quality approved used cars and commercial vehicles. All pre-owned vehicles undergo rigorous inspections to meet our standards. Customers can reserve vehicles online or in-store with competitive pricing and flexible finance options available.
Servicing & MOTs
Our trained technicians provide expert servicing and MOT testing using manufacturer-approved equipment. Services include routine maintenance, diagnostics, and repairs for Ford, Kia, Mazda, Skoda, and non-franchise vehicles. We offer competitive pricing and express service options at our Shrewsbury location.
Accident Repair
Furrows Group offers comprehensive accident repair services with dedicated centres at all three locations. Our Shrewsbury site features express paint and body repair facilities. We use genuine parts and advanced techniques to restore vehicles to manufacturer standards while maintaining insurance compliance.
Electric Vehicles
As electric vehicle experts, we provide the latest EV models from multiple manufacturers. Our services include home chargepoint installation support, EV-specific maintenance, and guidance on government incentives. We offer test drives and tailored finance packages for both private and business customers.
Questions
What finance options are available at Furrows Group Group?
We offer competitive finance packages including PCP, HP, and contract hire through our FCA-regulated services. Our credit brokers help secure the best deals from manufacturer-linked lenders.
Can I part-exchange my current vehicle?
Yes, we provide free vehicle valuations and accept part-exchange vehicles. Our online valuation tool gives initial estimates, with final offers made after physical inspections at our dealerships.
Do you service non-franchise vehicles?
Our service centres cater to all vehicle makes using advanced diagnostic equipment. We provide MOTs, servicing, and repairs for both franchise and non-franchise vehicles with manufacturer-trained technicians.
What is included in your MOT test?
Our MOT testing follows DVSA standards, covering brakes, lights, tyres, emissions, and safety systems. We provide free re-tests for minor repairs and offer pre-MOT inspections to identify potential issues.
How does the Motability scheme work at Furrows Group?
We help eligible customers use their mobility allowance to lease new vehicles. Our Motability specialists guide you through the process, including vehicle adaptations and insurance arrangements.
Can I book a service online?
Yes, our online booking system allows scheduling service appointments at your preferred dealership. We offer courtesy transport and waiting areas with refreshments during your vehicle's servicing.
Videos
Reviews (7)
Graham A. Lewis
Jan 23, 2022
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Furrows, the Shrewsbury Ford dealers have always been an excellent garage and their parts department gives great service to keep my old Fords going. They also provide a great tyre service. They hold popular tyres and sizes at Shrewsbury, same day from Telford and can get most tyres to either site in a few days. Reasonable trade prices and friendly efficient service always.
Hans Up
Jan 16, 2022
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Called for spare parts. After quite a bit of searching, the retaining bolts I required only came with a rather expensive part to be retained. (Caliper) The parts operator took the trouble to point me to Ebay where retaining bolts were available for 12.50 inc postage even printing off details. A decent effort by Fords,
Rebecca Lowe
Nov 17, 2021
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Absolutely brilliant service, very friendly, made me feel so at ease, I would recommend them 100%, I was served by Brian and he made everything so easy from start to finish, I'm so glad I came to furrows Shrewsbury/Kia section, thank you.
Professor Floyd
Nov 12, 2021
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Fixed my van while I waited. Staff were friendly(especially the cleaners, who did a fantastic job - give them a pay rise!). You lost a star only because you made me stand up in the office for about 20 minutes, as you've taken all the chairs out. Otherwise great.
Emma Glasgow
Oct 16, 2021
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First class service. I am so delighted with my new vehicle and the service I received from Furrows, specifically Hayley, I could shout it from the rooftops. Thankyou Hayley! Her attention to detail, customer service and knowledge of EVs is superb. Whenever there was an update I was immediately informed and despite the current climate (vehicle wasn't expected until the New Year) I was delightfully informed it was to be delivered 3 months early! Happy birthday to me but on a serious note I can't recommend Furrows highly enough. Hayley is just the most professional, loveliest person anyone could
Mark Jones
Sep 11, 2021
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I have to say that this dealership is one of the best I have come across I have to thank Mark & his team in the transit center for turning around my 4 injector s that had gone on my Ford moterhome within 3 hrs so that I could carry on with my trip
Stuart Smitham
Jul 20, 2021
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Not good. Most of the cars have internal damage. Ripped seats etc that doesn't reflect the price of the car. Not very helpful staff. They asked us to shout out the windscreen number, then unlocked the car from their portacabin. Pretty useless
