Business Details
50 Years
experience
Trusted Electrical Retailer in Devon Since 1976
Beacon Electrical has been a trusted family-run business since its establishment in 1976. Originally founded as an electrical wholesaler, we have evolved into a premier retailer offering a comprehensive range of electrical and gas products, from light bulbs to major appliances. Our commitment to service excellence remains the cornerstone of our operations, ensuring a higher standard of customer experience compared to national chains. We prioritise after-sales support, including delivery and installation services, to provide lasting value. With four showrooms across Devon and a focus on competitive pricing, we combine local expertise with national reach to serve the South West and beyond. Our teams dedication to quality, transparency, and customer satisfaction has earned us a 4.7/5 rating from over 2,300 verified reviews.By investing in energy-efficient products and trusted brands, we help customers save money while maintaining high standards of reliability and innovation. Our price-match promise and flexible payment options, including buy-now-pay-later, further enhance accessibility. With rapid national delivery on thousands of products and a commitment to removing old appliances, we streamline the purchasing process. For over four decades, we have built a reputation as a dependable partner for both domestic and commercial electrical needs.
Services
Electrical Appliances
Home Delivery
Installation Services
After-Sales Support
Price Matching
Details
- Year established: 1976
Highlights and features
- Family-run since 1976 with deep local expertise.
- Price-match promise guarantees competitive rates.
- Free next-day delivery in Devon and Cornwall.
- Professional installation and appliance removal services.
- Award-winning customer service with 4.7/5 rating.
What people say
Excellent customer service
Prompt delivery
Great prices
Professional installation
Reliable after-sales
Services
Electrical Appliances
We offer a comprehensive range of electrical and gas appliances, including kitchen, laundry, and heating products. Our inventory features trusted brands like Bosch, Hotpoint, and Samsung, ensuring quality and durability. Customers benefit from expert guidance to select energy-efficient models that reduce long-term costs.
Home Delivery
We provide rapid nationwide delivery on thousands of products, with free next-day delivery available in Devon and Cornwall for orders over 150. Large appliances are delivered by our own fleet, while smaller items use couriers like DHL and Royal Mail, ensuring reliability and timely service.
Installation Services
Our team offers professional installation for cookers, fridge freezers, and other appliances. This includes removing old units and ensuring correct setup, saving customers time and effort. Installation services are available nationwide, with pricing confirmed at the time of booking.
After-Sales Support
We prioritise post-purchase assistance, including returns, repairs, and technical advice. Our dedicated team handles queries via phone or email, and faulty items are assessed by authorised engineers. Returns are accepted within 14 days, with collection fees applicable for large items.
Price Matching
Our price-match promise ensures customers receive the best rates. If a lower price is found on identical stock, we will match it. This policy applies to all products in our range, reinforcing our commitment to affordability without compromising on quality or service.
Questions
What delivery options are available?
We offer free next-day delivery in Devon and Cornwall for orders over £150. Nationwide deliveries for large appliances use manufacturer fleets, while smaller items are sent via DHL or Royal Mail within 3-5 days.
Do you provide installation services?
Yes, we offer professional installation for cookers, fridge freezers, and more. Our team can also remove old appliances for a fee, ensuring a seamless setup process.
What is your return policy?
Returns are accepted within 14 days of delivery. Customers must arrange returns at their own cost, with collection fees starting at £69 for large items. Faulty goods are assessed by authorised engineers.
Can you price-match competitors?
Yes, our price-match promise guarantees the best rate. If you find a lower price on identical stock, we will match it, ensuring you get the best value.
Are there financing options available?
Yes, we offer buy-now-pay-later financing through our payment partners, allowing customers to spread the cost of purchases over time.
Reviews (4)
Moyra MacKinnon
Dec 20, 2021
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I ordered a Shark vacuum online in the sales. I paid 199, reduced from 349. The next day Beacon Electrical called to say that they had made an error with the pricing and that the model I had paid for was full price. I asked that as this was their error and I had already paid for the goods, they should honour that. They declined. I asked that they did NOT cancel the order until I had taken consumer advice. After speaking with citizens advice, I was advised that they do not have to honour the price I paid but I could ask to reach a compromise. When I phoned Beacon Electrical, I was told that
Marie Rice
Dec 15, 2021
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Exceptional customer service My fridge freezer stopped working over the Xmas period so I contacted Beacon via online chat. Within 5 minutes I had received contact from Luke and had the fridge ordered and a next day delivery confirmed. The new fridge freezer is installed set up and old one taken away all Within 24 hrs. Lovely team of people, honestly could not be more happy or grateful. Will definitely recommend and will 100pc use again in future. Thank you
Elizabeth McCracken
Nov 29, 2021
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I had my washing machine delivered today. The two Men were polite friendly clean & tidy. They were very professional & left my home as if they hadn't been there.I have had a great experience from time or ordering too delivery.
Sam & Josh were a credit to the company they represent. I will not hesitate too order from Beacon Electrical again & will highly recommend. I have also left a review on TrustPilot & gave again 5
Sam & Josh were a credit to the company they represent. I will not hesitate too order from Beacon Electrical again & will highly recommend. I have also left a review on TrustPilot & gave again 5
Ron Faulkner
Oct 05, 2021
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Excellent customer service. Competitive prices. Delivery and fitting of our Larder fridge could not have been more efficient. A really good company to buy from with competent staff who go out of their way to please. Thank you.
