Business Details
18 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Poole
Established in 2008, Carpetsure is a family-run business dedicated to delivering exceptional cleaning services across Poole and Dorset. With over 15 years of experience, we specialise in carpet, upholstery, rug, leather, and hard floor cleaning using advanced truck-mounted systems and eco-friendly solutions. Our team, led by Richard and Zena Joyce, holds professional accreditations including COSHH training and Trading Standards approval, ensuring compliance with industry standards. We prioritise customer satisfaction through free surveys, tailored protection treatments, and a commitment to transparency, offering competitive pricing without VAT.Our investment in high-powered equipment guarantees rapid drying times and thorough results, supported by comprehensive insurance and a 100% satisfaction guarantee. Serving both residential and commercial clients, we combine technical expertise with a personal touch to maintain our reputation as a trusted local service provider.
Services
Carpet Cleaning
Upholstery Cleaning
Leather Furniture Cleaning
Rug Cleaning
Hard Floor Cleaning
Commercial Cleaning
Stain Removal
Pet Odor Removal
Protection Treatment
Tile & Grout Cleaning
Details
- Year established: 2008
Highlights and features
- We offer free surveys and fixed written pricing after on-site assessment
- Our team uses a truck-mounted system 4x more powerful than portable machines
- Eco-friendly cleaning solutions safe for homes and commercial environments
- 100% satisfaction guarantee with professional-grade protection treatments
- Fully insured with over 15 years of local experience in Dorset
Associations and certifications
- Trading Standards Approved
- Checkatrade
- COSHH training
- Natural Stone and Tile Protection, Restoration, Maintenance and Problem Solving
What people say
Excellent results
Highly recommend
Fantastic job
Professional and efficient
Amazing service
Services
Carpet Cleaning
Our professional carpet cleaning service uses high-powered truck-mounted systems to remove deep-seated dirt and stains. The 12-step process includes pre-inspection, industrial vacuuming, specialist stain treatment, and optional protector application. We guarantee rapid drying times and no re-soiling, with eco-friendly solutions suitable for all carpet types. Clients receive over-shoes for immediate use and a final inspection to ensure complete satisfaction.
Upholstery Cleaning
Specialist upholstery cleaning restores soft furnishings using fabric-specific pre-sprays and rotary agitation. The process removes allergens and bacteria while preserving material integrity, with optional protection treatments extending cleanliness. Our equipment achieves super-fast drying times, and we provide post-cleaning care advice to maintain freshness between professional treatments.
Hard Floor Cleaning
Comprehensive hard floor cleaning revitalises ceramic, stone, and vinyl surfaces using high-pressure extraction. We apply impregnating sealers to protect against stains and enhance natural aesthetics. The service includes grout cleaning and provides clients with neutral pH maintenance solutions to preserve results without damaging sealants.
Commercial Cleaning
Tailored commercial cleaning services for offices, hospitality venues, and healthcare facilities. Our COSHH-compliant processes use low-noise equipment to minimise disruption, with flexible scheduling outside business hours. We conduct health assessments and offer maintenance programmes to extend floor lifespan while maintaining professional standards.
Leather Cleaning
Specialist leather cleaning and conditioning restores sofas and chairs through manual techniques. The six-step process includes pre-vacuuming, stain removal, and hydration treatments to prevent cracking. We use pH-balanced products that maintain leather's natural texture while applying protective barriers against future soiling.
People
Richard Joyce
Co-Owner & Lead Technician
With over 15 years in professional cleaning, Richard oversees technical operations and client consultations. He specialises in advanced stain removal techniques and equipment maintenance, ensuring service quality meets industry standards while maintaining a client-focused approach.
Zena Joyce
Co-Owner & Client Relations
Zena manages customer interactions and service coordination, leveraging her expertise in client care and operational logistics. Her focus on transparency and satisfaction has helped establish Carpetsure's reputation for reliability and professional excellence.
Questions
Do you need to inspect the item before providing a price?
Yes, we require on-site assessment to determine fibre types, soiling levels, and specific requirements. This allows accurate pricing and realistic outcome expectations.
How often should carpets be professionally cleaned?
Manufacturers recommend every 12-18 months, depending on usage, foot traffic, and pet or child presence in residential settings.
What benefits does protection treatment provide?
Our protector forms an invisible shield against spills, reduces staining risk, and extends cleanliness duration between professional cleanings.
How long does drying take after cleaning?
Drying times vary by material but typically range from 2-6 hours. We use air movers to accelerate the process and provide over-shoes for immediate use.
Are your cleaning products eco-friendly?
Yes, we use WoolSafe-approved solutions and environmentally conscious products safe for homes, commercial spaces, and sensitive individuals.
Do you offer commercial maintenance programmes?
Yes, we provide tailored schedules for businesses including hotels, offices, and healthcare facilities with minimal-disruption cleaning outside operational hours.
