Business Details
8 Years
experience
Emergency
services
Trusted Electrical Services in London & South East
Established in 2018, Polarity Electrics has built a reputation for delivering high-quality electrical services across London and the South East. Our NICEIC-registered team combines technical expertise with a commitment to customer satisfaction, offering a comprehensive range of services including electrical testing, maintenance, installations, and 24/7 emergency support. With engineers based in Greater London, South East, South West, West Midlands, and East Midlands, we provide fast response times and nationwide coverage with a local touch.Our 12-month guarantee on workmanship and transparent pricing structure reflect our dedication to reliability and trustworthiness. As part of the Local Heroes network, we maintain rigorous standards of professionalism, ensuring all work complies with current regulations and safety requirements. Our team's extensive experience in both domestic and commercial settings enables us to address diverse electrical needs while maintaining a focus on safety, efficiency, and client communication.
Services
Electrical Maintenance
Installations
Emergency Electricians
PAT Testing
EICR Reports
Fixed Wire Testing
Smoke Alarm Testing
Lux Testing
Commercial Testing
Details
- Year established: 2018
Highlights and features
- 24/7 emergency electricians with one-hour response times
- NICEIC-registered contractors guaranteeing regulatory compliance
- Transparent pricing structure with no hidden fees
- 12-month written guarantee on all workmanship
- Nationwide service network with local engineers
Associations and certifications
- NICEIC
Services
Electrical Maintenance
Our certified engineers provide comprehensive electrical maintenance for domestic and commercial properties. We diagnose and resolve issues like flickering lights, tripped circuits, and overheating cables while adhering to strict health and safety protocols. Regular maintenance ensures compliance with regulations and prevents emergencies, particularly for critical systems like fire alarms. All work includes a 12-month guarantee for complete client confidence.
Emergency Electricians
Available 24 hours a day, our emergency service addresses urgent electrical faults including power failures, water-damaged sockets, and electrical fires. Fully qualified engineers arrive within one hour to diagnose and resolve issues swiftly while maintaining safety standards. We prioritise rapid resolution of hazards like exposed wiring or electrical surges that threaten property and occupant safety through immediate intervention.
Electrical Installations
We deliver full electrical installation services including rewires, fuse board upgrades, and energy-efficient lighting solutions for residential and commercial clients. All installations meet current building regulations and come with certification for legal compliance. Our team specialises in security lighting, data cabling, and intelligent lighting systems while providing detailed documentation of completed works for client records.
PAT Testing
Our Portable Appliance Testing ensures workplace electrical equipment complies with safety regulations. This mandatory testing for commercial properties identifies faults in appliances that could cause electric shocks or fires. We provide comprehensive reports and certification to satisfy insurance requirements while maintaining workplace safety standards through systematic equipment inspections.
Electrical Installation Condition Report
We conduct thorough electrical installation condition reports to assess wiring safety and compliance with IET Wiring Regulations. These inspections identify damaged components, non-compliant installations, and potential hazards through both visual checks and physical testing. Reports provide critical documentation for property transactions and insurance purposes while ensuring ongoing electrical system safety for domestic and commercial premises.
Questions
What areas do you cover?
We operate across London, the South East, and nationwide through our network of local engineers in Greater London, South East, South West, West Midlands, and East Midlands.
Are your electricians qualified?
All our engineers are NICEIC-registered, fully insured, and trained to current health and safety standards with regular updates on electrical regulations and best practices.
Do you offer emergency services?
Yes, we provide 24/7 emergency electrical services with one-hour response times for urgent issues like power failures, electrical fires, and water-damaged sockets.
What guarantees do you offer?
All work includes a 12-month written guarantee on workmanship, with materials covered by manufacturers' warranties for complete client protection and confidence.
How quickly can you attend?
Emergency call-outs receive priority with engineers arriving within one hour. Non-urgent bookings typically require 24-48 hours notice for site visits during our operating hours (07:30-16:00).
What payment methods do you accept?
We accept cash or card payments to engineers on-site, or pre-payment via emailed invoice. Certification is only released after full payment receipt with reports processed within seven working days.
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Reviews (6)
Roberta Carlson
Mar 15, 2021
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Terrible experience, unreliable, cancelled 14 mins before app time booked 9-11am they sent a text no call at 10.46 to say not coming no apology. Took time off work.
Kristian Lewis
Jan 07, 2021
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What a horrible, horrible service. I had this company attend my property 22nd June to do an eicr with a promise a turn around of a couple of days. When they attended the were there 10 minutes before walking out saying we will be in touch. 10 days later still nothing 14 days later an email arrives saying we want 200 plus to put right some wrongs they found. They never said anything while there No phone call And eicr tests take 2to4 hours And they have taken over 10 days to report back not for geting they are impossible to reach. This is a warning to people that want to use this company. DO NOT USE
Ian Mattingly
Oct 05, 2020
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I will update this post next Wednesday 17 June. I have had an Electrical Inspection Report carried out, the usual person that does this for me could not do it because of health reasons do I chose the cheapest. 95 seemed great, but now I wonder. 6 adverse points were raised, previous points raised were alway nil. Having gone to a third Electrician it seems the latest report carried out by Polarity is a bit harsh. I will update later. I also think their quote with 20% off may be expensive. Again, will update exact figures later.
Lola Dansu
Sep 02, 2020
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So I find the customer service at Polarity Electrics good but the engineer assigned to my area (Surrey) utterly disgraceful when it comes to reliability. I waited hours for a service, gave an excuse rescheduled for the next day and didn't show up. I would expect that with the economy when everyone is expecting to do their part to improve transactional activities, this engineer will do his bit. Unfortunately, I will not be using Polarity Electrics Ltd again!
Nadeem
Oct 11, 2018
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They fitted a replacement extractor fan for my kitchen. My mother and I are very happy with it. Before the electrician left I asked for his name - Lincoln. Found him to be very professional and friendly to my family also. Thank you.
Perky
Jan 05, 2018
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Terrible service. I was looking for an EICR on a property I am purchasing, entered the details onto a tradesman finder and these guys emailed me a quote asking me to call them. Called them and they said they would arrange an appointment with the estate agents. Didn't hear anything back,
I emailed again asking them again if they had set a date, still no reply. How can you trust them to do the job if you cant even trust them to communicate with you?
I emailed again asking them again if they had set a date, still no reply. How can you trust them to do the job if you cant even trust them to communicate with you?
