Business Details
Emergency
services
Your Trusted Partner for Strategic PR Solutions
Garnett Keeler has been a trusted name in strategic communications for nearly six decades. Our approach prioritises client success over self-promotion, avoiding cold calls and award entries to focus purely on delivering measurable results. Our team comprises former journalists, PR professionals, and digital specialists who deeply understand media dynamics and client needs. With sector-specific expertise in commercial vehicles, aviation, human health, and veterinary services, we build long-term partnerships grounded in trust and industry knowledge. Our average client relationship spans a decade, reflecting our commitment to tailored strategies and consistent delivery.We combine creative storytelling with crisis management readiness, ensuring brands remain resilient and visible in competitive landscapes. Our reputation is built on referrals, with 80% of new business stemming from satisfied clients and media contacts. As the first Platinum holders of the PRCA's CMS standard, we uphold rigorous quality benchmarks. Our culture fosters proactive problem-solving, with a focus on amplifying client stories through earned media, content creation, and data-driven campaigns.
Services
PR & Media Relations
Content Creation
Crisis Communications
Social Media Strategy
Event Management
Media Training
Brand Development
Award Entries
Photography & Video
Strategy Development
Highlights and features
- We offer 60 years of combined PR experience with former journalist-led insights
- Our team holds the world's first PRCA CMS Platinum accreditation
- We provide 24/7 crisis communications support with senior-level availability
- Our average client relationship lasts 10 years, double industry standards
- We combine sector-specific expertise with creative storytelling for measurable ROI
Associations and certifications
- PRCA CMS Platinum
What people say
First class service
Understand our needs
Delightful to work with
Award-winning expertise
Proactive communication
Services
PR & Media Relations
We craft targeted PR campaigns that position clients as industry thought leaders. Our former journalist team secures placements in top-tier publications through strategic press releases, feature pitches, and expert commentary. With deep media contacts in B2B sectors, we deliver earned media opportunities that build brand authority and drive business growth. Our service includes 24/7 crisis support and monthly performance reporting for transparent ROI.
Crisis Communications
Our proactive crisis plans mitigate reputational risks with rapid response strategies. Available round-the-clock, we provide media training, sentiment analysis, and stakeholder communications during emergencies. Drawing on ex-journalistic experience, we craft clear messaging to control narratives and rebuild trust. Post-crisis reviews ensure continuous improvement, while social media monitoring helps identify potential issues before escalation.
Content Creation
We transform technical data into engaging narratives that resonate with target audiences. Services include thought leadership articles, case studies, white papers, and social media content. Our journalists specialise in repurposing single-story concepts across multiple channels for maximum reach. From video scripts to infographics, we ensure consistent brand messaging that enhances credibility and drives audience engagement through authentic storytelling.
Social Media Strategy
We develop data-driven social media strategies that increase brand visibility and foster customer relationships. Our services cover content creation, community management, paid advertising, and crisis response. By aligning campaigns with business objectives and monitoring emerging trends, we create engaging platforms that convert followers into brand advocates while maintaining consistent brand representation across all digital touchpoints.
Event Management
We design and execute memorable B2B events that create lasting brand impressions. From trade show exhibitions to global conferences, our services include creative planning, logistics coordination, and post-event follow-up. We focus on immersive experiences that align with business goals, ensuring high attendee engagement and measurable ROI through strategic networking opportunities and brand activation techniques.
People
Mike Keeler
Chairman
With decades of PR experience, Mike provides strategic leadership and maintains our founding principles of integrity and client-focused communications.
James Keeler
Managing Director
James oversees daily operations, combining creative vision with business strategy to maintain our industry-leading standards in client service.
Gary Baker
Account Director
Gary manages key client relationships, leveraging sector expertise to deliver communications strategies that drive measurable business outcomes.
Pippa Moraitopoulos
Account Director
Pippa specialises in media relations, using her extensive industry contacts to secure high-impact press coverage for clients.
Martin Spencer
Creative Director
Martin leads our creative team, transforming complex technical information into compelling visual and written content across multiple platforms.
Questions
What industries do you specialise in?
We focus on commercial vehicles, transport & logistics, aviation, human health, animal health, and veterinary sectors.
How do you measure PR campaign success?
We provide monthly reports tracking media coverage, brand mentions, audience engagement metrics, and tangible ROI indicators.
Do you offer crisis communications support?
Yes, we provide 24/7 crisis management with senior team availability and proactive reputation protection strategies.
How experienced is your team?
Our team includes former journalists with 60 combined years of PR experience and holds the PRCA's highest CMS accreditation.
Can you help with content creation?
We produce thought leadership pieces, case studies, social media content, and multimedia assets tailored to B2B audiences.
What makes you different from other agencies?
We prioritise client success over self-promotion, with 80% of new business coming from referrals and long-term client relationships.
