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Business Details
21 Years
experience
Your Trusted Real Estate Partner in Shepton Mallet
Established in 2005, Stonebridge Independent Estate Agents Independent Estate Agents is a family-run business serving Shepton Mallet and surrounding areas. As the leading independent estate agent in the region, we combine traditional values with modern technology to deliver exceptional property services. Our team prioritizes communication, offering 24/7 availability via phone, email, WhatsApp, and Facebook to ensure seamless transactions.

With over 15 years of local market expertise, we provide honest valuations, no-sale-no-fee arrangements, and tailored support for buyers, sellers, landlords, and tenants. Our reputation for integrity and client-centric service has been built through consistent performance and deep community connections.
Services
Property Sales Lettings Market Appraisals Tenant Sourcing Property Management
Details
  • Year established: 2005
Highlights and features
  • We are a family-run business serving Shepton Mallet since 2005
  • We offer 24/7 communication via phone, WhatsApp, and email
  • We provide honest market appraisals with no obligation
  • We operate on a no-sale-no-fee basis
  • We have extensive knowledge of the local property market
What people say
Excellent team Impressed by service Great communication Highly recommended Professional integrity
Services
Property Sales
We specialise in residential property sales across Shepton Mallet and surrounding areas. Our team provides accurate market valuations, professional marketing, and dedicated negotiation support. With local expertise and digital communication options, we ensure smooth transactions for homeowners. Our no-sale-no-fee policy demonstrates confidence in our service quality and market knowledge.
Lettings
Our lettings service connects landlords with suitable tenants through comprehensive property marketing. We offer tenant referencing, contract management, and ongoing support. As market leaders in local rentals, we provide guaranteed rent collection and property maintenance coordination. Our digital communication channels ensure prompt responses for landlords and tenants.
Market Appraisals
We deliver honest, obligation-free property valuations based on current market conditions. Our experienced team combines local knowledge with sales data analysis. Valuations consider property condition, location, and market trends. This service helps clients make informed decisions about selling or renting their properties.
Tenant Sourcing
Our tenant sourcing service identifies qualified renters through rigorous vetting processes. We conduct credit checks, employment verification, and previous landlord references. The service includes property viewings and negotiation of rental terms. Digital communication tools maintain transparency throughout the tenant selection process.
Property Management
We offer comprehensive property management covering maintenance, rent collection, and tenant relations. Our local team handles repairs, inspections, and compliance requirements. The service includes regular property updates and financial reporting. Digital platforms enable landlords to monitor their investments remotely.
People
Ian Pagram
Head Valuer/Director
With 20 years' experience in estate agency, Ian combines local knowledge with professional expertise. He prioritises client communication and empathy during property transactions. A Shepton Mallet resident, he brings community insight and DIY skills to property assessments.
Ashley Drew
Office Manager
Ashley has developed strong relationships across property sectors since joining in 2014. His financial services background enhances client interactions. He combines local market knowledge with a personable approach to property management and sales.
Keith Pagram
Director
As co-founder, Keith established Stonebridge Independent Estate Agents Independent Estate Agents's professional standards. He now focuses on back-office operations while maintaining client service oversight. His industry experience contributes to strategic business development.
Polly Parfitt
Office Co-ordinator
Polly brings fresh energy to the team with her customer service expertise. She supports property transactions while developing her estate agency skills. Her local knowledge enhances client interactions across sales and lettings.
Questions
What areas do you cover?
We primarily serve Shepton Mallet and surrounding areas including Bath, Wells, Radstock, and Evercreech.
Do you offer online communication options?
Yes, we provide 24/7 communication via WhatsApp, email, and phone for client convenience.
What fees apply to property sales?
We operate on a no-sale-no-fee basis with transparent pricing for our services.
How do you market properties?
Properties are advertised on major property websites with professional presentation and local market targeting.
Are you available outside normal hours?
Our team is available Monday-Saturday until 9pm and Sunday 10am-4pm for client convenience.