Business Details
Your Trusted IT & Print Solutions Partner in Kendal
M B Digital is a technology and communications partner based in Kendal, Cumbria, serving businesses across the North West. With over 150 years of combined experience in technology and print solutions, our five-star accredited service team delivers unparalleled expertise in IT infrastructure, VoIP communications, and print management. We specialise in providing tailored technology solutions that eliminate technical challenges, allowing businesses to focus on growth. Our commitment to excellence is demonstrated through proactive maintenance, customised service agreements, and a dedicated local support team trained to the highest industry standards. We work with leading manufacturers like Konica Minolta, Kyocera, and DEVELOP to ensure seamless integration of office equipment with IT systems.Our approach combines technical proficiency with a personal touch, offering remote support capabilities and on-site assistance to minimise downtime. As a locally established company, we understand regional business needs and provide cost-effective solutions that enhance operational efficiency. Our team's extensive background in IT support, spanning over a decade in the Cumbrian market, ensures clients receive informed guidance and reliable service. We maintain partnerships with local businesses across Cumbria, Lancashire, and Southern Scotland, delivering technology solutions that drive business continuity and growth.
Services
IT Support
VoIP Services
Managed Print Service
Remote Support
Document Solutions
Photocopiers
Desktop Printers
Leasing
Large Format Printing
Highlights and features
- We offer 150+ years of combined experience in technology and print solutions
- Our team holds Konica Minolta's highest service accreditation in the region
- We provide proactive IT and print maintenance with local Kendal-based support
- Our customised service agreements adapt to specific business requirements
- We deliver advanced VoIP communication tools integrated with IT systems
Associations and certifications
- Konica Minolta 5 Star Service Accreditation
What people say
Great service all round
Awesome service
Legend
Seamless transition
Highly impressed
Services
IT Support
Our IT support services provide comprehensive technology solutions for businesses in Cumbria. With engineers from leading IT companies and over a decade of local experience, we offer proactive monitoring, hardware/software maintenance, and security solutions. Our team delivers business continuity planning, cloud backup services, and Microsoft 365 protection to ensure data security and operational resilience. We specialise in tailored IT strategies that reduce downtime and improve system performance for growing businesses.
VoIP Services
Advanced VoIP communication solutions enable crystal-clear calls, video conferencing, and mobile integration. Our systems provide reliable connectivity with seamless integration into existing IT infrastructure. We offer consultation, installation, and ongoing support for businesses seeking modern communication tools that enhance collaboration and reduce telephony costs while maintaining high-quality audio and video performance.
Managed Print Service
Comprehensive print solutions covering copiers, printers, and document management systems. We provide equipment supply, maintenance, and consumables for DEVELOP, Konica Minolta, and Kyocera devices. Our services include driver installation, remote monitoring, meter reading management, and toner supply. The team ensures optimal print infrastructure efficiency while reducing operational costs through proactive maintenance and customised service agreements.
Remote Support
Bespoke remote support capabilities enable rapid resolution of IT and print-related issues without requiring on-site visits. Using dedicated software, our technicians can diagnose and fix system faults, provide user training, and implement security updates. This service minimises downtime through immediate access to trained specialists who can share screens and record sessions for troubleshooting and training purposes.
Document Solutions
Integrated document management solutions covering photocopiers, desktop printers, and large format printing equipment. We supply and support devices from leading manufacturers while providing complete lifecycle management. Our services include equipment selection, installation, maintenance, and consumables supply to ensure efficient document workflows and reliable office technology operations for businesses of all sizes.
People
Michael Batty
Managing Director
With over 35 years in the industry, Michael brings extensive experience in technology solutions and business leadership to M B Digital's strategic direction.
Danny Askew
Sales Director
As Sales Director since 2020, Danny leverages his successful business ownership background to develop client relationships and technology solutions.
Mark Foster
IT Engineer
Key IT engineer since 2021, Mark specialises in developing new IT services and providing technical expertise for client technology implementations.
Ben Mercer
IT Support Trainee
IT Support Trainee since 2022, Ben provides technical assistance while completing his IT apprenticeship and developing professional expertise.
Malcolm Bland
Service Director
Service Director with over 10 years' experience, Mal oversees technical operations and maintains high standards in equipment servicing and maintenance.
Questions
What IT services does MB Digital offer?
We provide comprehensive IT support including hardware maintenance, software solutions, cloud backups, cybersecurity, and Microsoft 365 protection with proactive monitoring and business continuity planning.
Do you support businesses outside Cumbria?
While based in Kendal, we serve clients across Lancashire, Southern Scotland, and the wider North West region with both remote and on-site support options.
What print equipment brands do you support?
We specialise in DEVELOP, Konica Minolta, and Kyocera copiers and printers, offering supply, maintenance, and consumables for these leading brands.
Can you help with urgent technical issues?
While we don't offer 24/7 emergency services, our team prioritises prompt resolution of critical issues during business hours with remote support capabilities.
How do you handle printer driver installations?
Our technicians ensure all computers have the latest drivers during equipment installation, with online resources and support available for additional device setup.
What makes MB Digital different from other providers?
Our combination of 150+ years technical experience, Konica Minolta's highest accreditation, and local Cumbrian expertise delivers unique value through integrated IT and print solutions.
