At Auto Access, we deliver a professional mobile auto locksmith service from our base in Durham, serving customers across the North East region. We cover a wide range of locations, including Sunderland, Newcastle, Gateshead, Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, South Tyneside, Peterlee, Newton Aycliffe, Bishop Auckland, Billingham, and surrounding areas. Our services are exclusively vehicle-focused and include key replacement, spare key creation, emergency lockout assistance, support for lost keys, and ignition repairs. All work is carried out directly at your vehicles location, removing the inconvenience of attending a garage or arranging dealership visits.
Our SERMI registration distinguishes us as one of the few locksmiths in the North East authorised under the UKs government-backed scheme for accessing manufacturer vehicle security systems. This allows us to programme keys for modern vehicles using the same systems as main dealers, but at more accessible prices. We operate without call-out fees and do not charge VAT. Each service is covered by a 12-month warranty. We are DBS checked, fully insured, and supported by over 211 five-star Google reviews. When you call, you will speak directly with Kevin, ensuring a straightforward and dependable service without intermediaries.
Our SERMI registration distinguishes us as one of the few locksmiths in the North East authorised under the UKs government-backed scheme for accessing manufacturer vehicle security systems. This allows us to programme keys for modern vehicles using the same systems as main dealers, but at more accessible prices. We operate without call-out fees and do not charge VAT. Each service is covered by a 12-month warranty. We are DBS checked, fully insured, and supported by over 211 five-star Google reviews. When you call, you will speak directly with Kevin, ensuring a straightforward and dependable service without intermediaries.
Served areas
- Durham, Middlesbrough, Hartlepool, Sunderland, Stockton on Tees, Newcastle, Darlington, Bishop Auckland, Newton Aycliffe, Peterlee, South Tyneside, Gateshead, Billingham, North Tyneside, Spennymoor, Whitley Bay
Highlights and features
- Fast mobile auto locksmith service across Durham and North East
- Emergency vehicle access and lost key replacement without damage
- Direct contact with owner, no call centres or subcontractors
- Fully insured, DBS checked and verified for complete peace of mind
- No call out fee, no VAT, competitive independent pricing
- 12 month warranty supported by over 212 five star reviews
Payment methods
- Cash
- Debit cards
- Credit cards
Services
We specialise in delivering on site car key cutting and programming, offering a seamless solution for lost or spare keys. By attending your location directly, we eliminate unnecessary delays. Each service includes accurate key cutting, transponder programming, and full testing, ensuring your vehicle key functions correctly without the expense typically associated with dealership services.
Reviews (27)
Victoria Harper
Mar 22, 2026
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Kevin, absolute lifesaver.. thank you so much for your time, but my goodness your patience aswell cannot be overlooked... 3 hours!!! this golf gave you a challenge...
now we have two keys for the car...
**always buy a car with two keys, sometimes not an option, but definitely consider it... rookie mistake we made...**
100% recommend!! and thank you again!!
now we have two keys for the car...
**always buy a car with two keys, sometimes not an option, but definitely consider it... rookie mistake we made...**
100% recommend!! and thank you again!!
Cheryl Tomlinson
Mar 08, 2026
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I contacted Kevin having locked car keys inside the car. He estimated a couple of hours as he was already carrying out some work elsewhere before he kept me informed regarding how far away he was from me, and how long he'd take. He was under two hours to reach me and managed to get to my keys within minutes.
I can't thank him enough for what he did today.
I can't thank him enough for what he did today.
Jatinder Kaur
Mar 07, 2026
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I had my car key replaced and honestly couldnt be happier with the service. Kevin replaced my car key and talked me through everything before starting, which I really appreciated. Its rare to find someone so professional, honest and thorough. The job was done quickly and to a high standard.
He also managed to put a new shell on my old key so I could keep that as a spare, which was a bonus!
Would definitely use again 5 well-deserved stars!
He also managed to put a new shell on my old key so I could keep that as a spare, which was a bonus!
Would definitely use again 5 well-deserved stars!
Susan Hutchinson
Mar 06, 2026
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Gary Wotton
Mar 04, 2026
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Glenny T.
Mar 03, 2026
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I can not praise this business any higher. I contacted later afternoon yesterday, to request urgent car key replacement, due to losing mine. An appointment was made first thing this morning, due to having to go to work.
Kev, arrived on time to my address in Stanley, excellent customer service from start to finish and replaced key, reprogram my fob for a very cost effective, excellent service. Only took around 30 minutes, which is excellent especially for price and peace of mind. Highly recommend.
Kev, arrived on time to my address in Stanley, excellent customer service from start to finish and replaced key, reprogram my fob for a very cost effective, excellent service. Only took around 30 minutes, which is excellent especially for price and peace of mind. Highly recommend.
Phil Kerrigan
Mar 03, 2026
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Gavin Renwick
Feb 17, 2026
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Gary Pickering
Feb 16, 2026
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Andrew Wayman
Feb 03, 2026
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Sharon
Feb 01, 2026
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Jac Cotcher
Jan 16, 2026
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Absolutely brilliant! .. i called 10 different companies to sort my issue but every single one basically said they wouldnt be able to do it (just giving me excuses as it wasnt a straight forward job) but AUTO ACCESS was with me within 25 mins of calling and had my problem fixed within the hour. FAST RELIABLE PROFFESIONAL!
Norman Bowes
Jan 08, 2026
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Kevin Bell
Dec 12, 2025
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Scott Fiskel
Dec 08, 2025
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Mildly Interestd MildlyInterestd
Nov 19, 2025
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Rachel McLaren
Nov 17, 2025
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I can't thank Kevin enough for sorting my van keys out! I needed two new keys for the van after my only key broke, I wasn't in a rush but Kevin offered to come out the next day to help. It took no time at all for him to get my two new keys sorted and my camper back on the road. He has a wealth of knowledge and clearly knows his stuff, he gave me loads of advice for my van (and car too) which I hugely appreciated! Amazing service, thank you again Kevin
Abdurrahman Humble
Nov 12, 2025
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Steven Scott
Nov 10, 2025
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Thank you for arriving so quickly, within 40 minutes.
My van's programmed key was lost. He examined the van, tried all the computers, and helped me get to work, which was very important as I had lost a family member.
He supported me during a difficult time when I was grieving the loss of my family.
I will certainly use your services again for all my vehicles.
My van's programmed key was lost. He examined the van, tried all the computers, and helped me get to work, which was very important as I had lost a family member.
He supported me during a difficult time when I was grieving the loss of my family.
I will certainly use your services again for all my vehicles.
Jay Louise
Aug 16, 2025
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Liam Hindmarsh
Aug 12, 2025
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Brilliant service was very helpful and quick, The unlock button stopped working on my old key (its 22 years old) rang Kevin and got me booked in quick, came cut me a new key and coded it and also had a look at my old key and got the buttons working again and didnt charge me any extra for looking at it, brilliant company and a owner who actually cares 100% would recommend and will definitely use auto access again myself!
Joe Buckham
Aug 06, 2025
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Linda Underwood
May 06, 2025
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Paul Dales
Apr 01, 2025
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Steven Shaw
Feb 26, 2025
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Ended up with with a key that wouldn't start the vehicle. I called Auto Access it was after 3.30 pm. I was over the moon when he said I can get to you after I am finished with this job. Kevin arrived 5.15 Kevin is very professional and polite. Explained everything. One new key that works. Big thanks Kevin.
Demi
Feb 17, 2025
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Melanie Gibson
Sep 20, 2024
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