Auto Access
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Auto Access
At Auto Access, we deliver a professional mobile auto locksmith service from our base in Durham, serving customers across the North East region. We cover a wide range of locations, including Sunderland, Newcastle, Gateshead, Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, South Tyneside, Peterlee, Newton Aycliffe, Bishop Auckland, Billingham, and surrounding areas. Our services are exclusively vehicle-focused and include key replacement, spare key creation, emergency lockout assistance, support for lost keys, and ignition repairs. All work is carried out directly at your vehicles location, removing the inconvenience of attending a garage or arranging dealership visits.

Our SERMI registration distinguishes us as one of the few locksmiths in the North East authorised under the UKs government-backed scheme for accessing manufacturer vehicle security systems. This allows us to programme keys for modern vehicles using the same systems as main dealers, but at more accessible prices. We operate without call-out fees and do not charge VAT. Each service is covered by a 12-month warranty. We are DBS checked, fully insured, and supported by over 211 five-star Google reviews. When you call, you will speak directly with Kevin, ensuring a straightforward and dependable service without intermediaries.
Served areas
  • Durham, Middlesbrough, Hartlepool, Sunderland, Stockton on Tees, Newcastle, Darlington, Bishop Auckland, Newton Aycliffe, Peterlee, South Tyneside, Gateshead, Billingham, North Tyneside, Spennymoor, Whitley Bay
Highlights and features
  • Fast mobile auto locksmith service across Durham and North East
  • Emergency vehicle access and lost key replacement without damage
  • Direct contact with owner, no call centres or subcontractors
  • Fully insured, DBS checked and verified for complete peace of mind
  • No call out fee, no VAT, competitive independent pricing
  • 12 month warranty supported by over 212 five star reviews
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
Auto Access We specialise in delivering on site car key cutting and programming, offering a seamless solution for lost or spare keys. By attending your location directly, we eliminate unnecessary delays. Each service includes accurate key cutting, transponder programming, and full testing, ensuring your vehicle key functions correctly without the expense typically associated with dealership services.
Reviews (27)
Victoria Harper
Victoria Harper
Mar 22, 2026
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Kevin, absolute lifesaver.. thank you so much for your time, but my goodness your patience aswell cannot be overlooked... 3 hours!!! this golf gave you a challenge...

now we have two keys for the car...

**always buy a car with two keys, sometimes not an option, but definitely consider it... rookie mistake we made...**

100% recommend!! and thank you again!!
Cheryl Tomlinson
Cheryl Tomlinson
Mar 08, 2026
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I contacted Kevin having locked car keys inside the car. He estimated a couple of hours as he was already carrying out some work elsewhere before he kept me informed regarding how far away he was from me, and how long he'd take. He was under two hours to reach me and managed to get to my keys within minutes.
I can't thank him enough for what he did today.
Jatinder Kaur
Jatinder Kaur
Mar 07, 2026
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I had my car key replaced and honestly couldnt be happier with the service. Kevin replaced my car key and talked me through everything before starting, which I really appreciated. Its rare to find someone so professional, honest and thorough. The job was done quickly and to a high standard.

He also managed to put a new shell on my old key so I could keep that as a spare, which was a bonus!

Would definitely use again 5 well-deserved stars!
Susan Hutchinson
Susan Hutchinson
Mar 06, 2026
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A very prompt and professional service at a reasonable rate. He replaced keys to 2 of my vehicles all work guaranteed, I would definitely recommend Auto Access and would use again if needed
Gary Wotton
Gary Wotton
Mar 04, 2026
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Top bloke, I needed a key cut and reprogrammed as my key stopped working transponder issues rang kev told him my issues and within the hour he was here and fixed my car n car was up and running again thanks again kev bud
Glenny T.
Glenny T.
Mar 03, 2026
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I can not praise this business any higher. I contacted later afternoon yesterday, to request urgent car key replacement, due to losing mine. An appointment was made first thing this morning, due to having to go to work.

Kev, arrived on time to my address in Stanley, excellent customer service from start to finish and replaced key, reprogram my fob for a very cost effective, excellent service. Only took around 30 minutes, which is excellent especially for price and peace of mind. Highly recommend.
Phil Kerrigan
Phil Kerrigan
Mar 03, 2026
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Great service.. Programmed a new key at my van very fast and efficient and key is great quality
Gavin Renwick
Gavin Renwick
Feb 17, 2026
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Fast and proffesional service. Kevin knows his stuff and is friendly and professional. Car battery dead and lost key blade. Opened car, cut 2 new blades and jump started the car class service and great price. Definately would recommend.
Gary Pickering
Gary Pickering
Feb 16, 2026
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Great communication from Kev, great service, nice and friendly and now I have a posh shiney key, hope I don't need Kev anymore but if I do I've got his number saved in my phone.
Andrew Wayman
Andrew Wayman
Feb 03, 2026
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Had Kevin out for spare key for my vehicle so always got backup , also requested upgrade flip key -that he sorted no problem at all , turned up on time and very pleasant to talk too , prices are great compared to other companies without any hassle thanks Kevin
Sharon
Sharon
Feb 01, 2026
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Absolutely delighted with the work carried out ,fast and efficient work
Would totally recommend Kevin for all your key problems
Jac Cotcher
Jac Cotcher
Jan 16, 2026
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Absolutely brilliant! .. i called 10 different companies to sort my issue but every single one basically said they wouldnt be able to do it (just giving me excuses as it wasnt a straight forward job) but AUTO ACCESS was with me within 25 mins of calling and had my problem fixed within the hour. FAST RELIABLE PROFFESIONAL!
Norman Bowes
Norman Bowes
Jan 08, 2026
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Just had a new key cut for my camper van bloody brilliant nice young man very helpful and a very good price i definitely recommend if you need a key cut look no further....one's again thank you
Kevin Bell
Kevin Bell
Dec 12, 2025
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Absolutely top class service. Friendly on the phone and was out to our home in just over an hour. New car key cut, tested and handed over in about half an hour. Definitely highly recommended service and very professional
Scott Fiskel
Scott Fiskel
Dec 08, 2025
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Called Kevin for a replacement key for my 2003 Smart car there are only a few auto locksmiths that can work on Smart cars. Kevin arrived when he said, and got the job done he even got the old key reprogrammed and working. Would I recommend Kevin at Auto Access? Yes I would %.
Mildly Interestd MildlyInterestd
Mildly Interestd MildlyInterestd
Nov 19, 2025
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Needed new keys for a 64 plate Renault Twingo. Kevin attended within an hour and keys were ready within 30 mins.

Extremely professional, very knowledgeable, would not hesitate to recommend and use again in the future.
Rachel McLaren
Rachel McLaren
Nov 17, 2025
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I can't thank Kevin enough for sorting my van keys out! I needed two new keys for the van after my only key broke, I wasn't in a rush but Kevin offered to come out the next day to help. It took no time at all for him to get my two new keys sorted and my camper back on the road. He has a wealth of knowledge and clearly knows his stuff, he gave me loads of advice for my van (and car too) which I hugely appreciated! Amazing service, thank you again Kevin
Abdurrahman Humble
Abdurrahman Humble
Nov 12, 2025
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Kevin was really kind and very helpful. He came out straight away when I asked him to, and did the job beautifully. Would recommend that needs his services to hit him up.
Steven Scott
Steven Scott
Nov 10, 2025
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Thank you for arriving so quickly, within 40 minutes.

My van's programmed key was lost. He examined the van, tried all the computers, and helped me get to work, which was very important as I had lost a family member.

He supported me during a difficult time when I was grieving the loss of my family.

I will certainly use your services again for all my vehicles.
Jay Louise
Jay Louise
Aug 16, 2025
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Such a friendly service and came out so fast to resolve issue losing my main key days before selling my car was stressful as anything but Kevin put me completely at ease. Would recommend this service to anyone

Thanks again
Siana
Liam Hindmarsh
Liam Hindmarsh
Aug 12, 2025
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Brilliant service was very helpful and quick, The unlock button stopped working on my old key (its 22 years old) rang Kevin and got me booked in quick, came cut me a new key and coded it and also had a look at my old key and got the buttons working again and didnt charge me any extra for looking at it, brilliant company and a owner who actually cares 100% would recommend and will definitely use auto access again myself!
Joe Buckham
Joe Buckham
Aug 06, 2025
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Kevin is a real professional. He knows his job and he works hard to deliver what is required. His attention to detail, communication and customer service are excellent. I would definitely recommend him.
Linda Underwood
Linda Underwood
May 06, 2025
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Would definitely recommend. Excellent service, fair price - no more than anybody else and very professional. No more worries about keys now. Thanks very much.
Paul Dales
Paul Dales
Apr 01, 2025
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Amazing, the job came with its difficulties and my keycard was lucky to have any life left in it. New card works first time every time. My advice don't go for the cheapest option, I got a very fair prices for a job done perfectly. Can't thank you enough
Steven Shaw
Steven Shaw
Feb 26, 2025
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Ended up with with a key that wouldn't start the vehicle. I called Auto Access it was after 3.30 pm. I was over the moon when he said I can get to you after I am finished with this job. Kevin arrived 5.15 Kevin is very professional and polite. Explained everything. One new key that works. Big thanks Kevin.
Demi
Demi
Feb 17, 2025
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Absolutely amazing from start to finish, very professional really friendly very good service. I cant complain one bit. I would highly recommend if you need a lock smith, will definitely use again if anything goes wrong.
Nicely priced for a very good service, thank you
Melanie Gibson
Melanie Gibson
Sep 20, 2024
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Enquired regarding getting a 2nd key for my car, Kevin took time to ensure the key he had was the right one for my car before coming out to programme it. Peace of mind and a 2nd key fully working in less than an hour.
Thank you - highly recommend