Since its establishment in 2011, Heatsafe Heating Ltd has delivered heating services across Scotlands central belt under the leadership of Directors Dougie and Graeme. Both founders began their careers as apprentices before progressing to roles within a major national heating firm, where they gained vital industry knowledge. Determined to operate differently from standard heating companies, they created Heatsafe Heating Ltd to embody professionalism, efficiency, and value for money. This ethos, which we refer to as the Heatsafe way, has enabled us to grow steadily, supported by strong referrals from satisfied customers.
Dougie contributes over twenty years of hands-on industry experience, having trained extensively in pipe fitting and gas services before achieving his ACS qualifications during his time with Scottish Gas. His expertise and leadership have been central to the companys success. Graeme, whose career commenced in thermal insulation, went on to pursue higher education in electrical engineering before joining Scottish Gas, where his talent earned him the title of Engineer of the Year. After years of service work in Glasgow, Graeme co-founded Heatsafe Heating Ltd alongside Dougie, combining their strengths to build a company renowned for its quality and reliability.
Dougie contributes over twenty years of hands-on industry experience, having trained extensively in pipe fitting and gas services before achieving his ACS qualifications during his time with Scottish Gas. His expertise and leadership have been central to the companys success. Graeme, whose career commenced in thermal insulation, went on to pursue higher education in electrical engineering before joining Scottish Gas, where his talent earned him the title of Engineer of the Year. After years of service work in Glasgow, Graeme co-founded Heatsafe Heating Ltd alongside Dougie, combining their strengths to build a company renowned for its quality and reliability.
Served areas
- Falkirk, Stirling, Cumbernauld, Glasgow
Details
- Year established: 2011
- Licensed
- Insured
Highlights and features
- Award-winning trusted local boiler installation company
- Gas Safe registered heating and plumbing specialists
- Comprehensive boiler service, repair and installation
- Serving Glasgow, Falkirk, Edinburgh and surrounding areas
- Five-star rated for reliability and professionalism
- Flexible finance options available for customers
Associations and certifications
- Gas Safe
Payment methods
- Debit cards
- Credit cards
Services
At Heatsafe Heating Ltd, we pride ourselves on offering a dependable boiler installation service that balances quality with value. Our impartial approach means we recommend only what suits your home and budget. With qualified engineers who are Gas Safe registered, we provide a safe, professional installation that helps you reduce energy consumption and long-term costs. 
When your heating system fails, Heatsafes engineers are prepared to restore it efficiently. With extensive experience spanning over 15 years, we specialise in repairing all leading boiler manufacturers. Our team uses the latest equipment and training to detect faults accurately. Every repair is delivered with safety, professionalism, and cost-effectiveness as our highest priorities for our customers comfort. 
Heatsafe Heating has proudly supported customers with their central heating needs since 2011. Our services include resolving burst pipes, leaky radiators, and valve malfunctions, all managed by skilled engineers using the latest equipment. We are deeply committed to providing reliable solutions, and every job is undertaken with passion, professionalism, and a dedication to outstanding customer care. 
At Heatsafe Heating Ltd, we uphold rigorous standards in every aspect of gas servicing. Our fully insured engineers deliver thorough solutions, including landlord certification, appliance repair, and system upgrades. Equipped with advanced diagnostic tools, we address faults quickly and effectively. Customers can trust us to provide reliable, responsible, and professional service at all times. 
We offer professional combi boiler services designed for efficiency and convenience. Combi boilers are compact, cost-effective, and provide instant hot water, making them ideal for smaller properties. Our Gas Safe registered engineers carry out all installations, supported by our comprehensive selection of top-rated boilers, guaranteeing both reliability and performance for every customers home heating needs. People
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
Karen Harvey-Johnston
Aug 28, 2025
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What an amazing service from the engineers who swapped our old condemned boiler for a new Combi Boiler. It was really quick and they left my house neat and tidy and with a full run through of the new boiler and controls.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Such a professional and friendly service and even from the beginning when deciding on the boiler type and finding one that suited our budget, I just felt that they were on my side and did not push a sale.
Communication by phone and email were great which gave me confidence that they were a well run company.
Great service and will continue to use for our annual maintenance.
Vicky Doney
Aug 20, 2025
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As a landlord Ive used Heatsafe Heating for a few years now for Gas Safety checks, boiler servicing, problems with the heating systems in a few flats and for replacement boilers. I am delighted with the professional service they provide, not only from their engineers but also from their office manager who even sends me boiler service reminders! They always get to our properties as quickly as they can, they are clean and tidy while doing the work, provide good information and products and to top it off they are very competitively priced. I highly recommend them and wouldnt go anywhere else. Thanks
Gillian Fairley
Aug 14, 2025
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Diane Gibson
Jul 27, 2025
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Campbell Forsyth
Jun 12, 2025
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Heatsafe Heating Limited - Exceptional Service!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.
What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.
If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
Jamie Banks
May 31, 2025
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Patricia Macdonald
May 02, 2025
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Bilal Itani
Apr 24, 2025
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David Kell
Mar 07, 2025
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Mhairi Crawford Mckee
Feb 20, 2025
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Jennifer Jack
Feb 12, 2025
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Annette Mitchell
Feb 08, 2025
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Ross McGinlay
Feb 02, 2025
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Tiny Workshop
Dec 11, 2024
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Douglas Forsyth
Nov 03, 2024
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Stephanie McElroy
Sep 26, 2024
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After our boiler packed in we contacted a few different companies for quotes on replacing our boiler and flushing our radiators. This company was by far the best. The quote they gave us was very reasonable which also included removal and disposal of our old boiler, fit of new Hive Smart Control and fit of carbon monoxide detectors to name a few. They said it would take 1-2 days for the work to be completed but they had it done and dusted in around 6 hours with little disruption to our house and they never left a trace of dust or debris behind. We would happily recommend this company to anyone!
Elaine MacKenzie
Jan 17, 2024
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I have been using Heatsafe Heating for many years now. They have installed an entire central heating system in my previous home, carried out my annual services, carried out repairs & replaced my boiler in my current property. I have always found them to be friendly, professional & very reliable & have been very happy with all the work they have carried out over the years & with their prices.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
Ken Veitch
May 01, 2023
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Contacted Dougie and his team on a Monday and they were there for a look at the problem Tuesday 830am. Dougie has a great manner and is very skilled also. This was tricky job as this was for my Uncle Falkirk and I live in Hampshire (not next door). Dougie gave us a quote within a day and within 4 days and a agreed a date to start. Started on time, finished on time and took care with the installation as my Uncle is housebound. Great Service, Excellent experience and Dougie is now my go to guy for all things heating in the future. Cant recommend him highly enough. Best Wishes Dougie keep doing what you are doing 10 Stars :)
Wendy Geoghegan
Apr 24, 2023
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Excellent service from Dougie and his team . I phoned for a quote for a boiler as mine was broken . Dougie arrived on time the following day. Then emailed a quote to me the following day. The guys arrived on time after kindly fitting me in, a few days later, to install my new boiler. The job was to a high standard and finished within the day .As stated. Dougie and the team were polite and courteous at all times. I would definitely recommend Heatsafe Heating to my friends and family .
David McDonald
Mar 23, 2023
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Hive standard fitted to my new home and I must say I was very impressed. From my first contact with Heatsafe I was addressed politely and my request for a quote was handled professionally with a welcome outcome in a competitive price.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
Julie Hunter
May 17, 2022
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Dougie and his team arrived on time to remove our old boiler + water tank and install a new combi boiler, which they did effortlessly and with no mess.All the work was carried out to a professional standard and within all COVID guidelines. The guys were very friendly and kept us informed of their progress. Once the job was finished they left the place spotless. We would highly recommend them.
John Anderson
Feb 08, 2022
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Diane Kenny
May 29, 2021
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I contacted Heatsafe as our existing boiler has broken down. I received a phone call and was very quickly given a quote. We decided to go ahead and the new boiler, with a few chosen extras, was fitted today. Both Dougie and Graeme were extremely polite, helpful, courteous and professional. They covered our floors and worktops in the kitchen, and when they had finished they cleared away any mess and wiped down and sanitised our surfaces. We now have a lovely warm house and plenty hot water. I would not hesitate to recommend this company to anyone.
Wullie Whelan
Aug 17, 2020
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