Business Details
10 Years
experience
Your Trusted Hospitality Marketing Partner in Durham
Good food, a great stay or a brilliant night out gives people something to talk about. Spotty Media helps hospitality businesses tell that story, with marketing that reflects what guests will actually find when they arrive.We are a specialist hospitality marketing agency based in Durham, established in 2016. We work with restaurants, hotels, pubs, bars, venues, accommodation providers, food and drink brands, events and destination organisations. Our North East base connects us with businesses across the North of England, and we also support clients throughout the UK.
Social media and creative content
A restaurant has more to share than a photograph of dinner. Our hospitality social media management and content creation can bring the team, setting, food and drinks into the picture. We plan content, manage channels and create photography and video around an agreed brief. Paid social advertising, influencer activity and email marketing can support the same campaign where they fit.
PR and media relations
A new opening, a chef's story or a festival programme needs a clear angle. We help businesses find that angle, prepare press material and approach relevant local, regional and national media. Coverage is an editorial decision, not something we promise.
Websites and local visibility
We build WordPress websites for hospitality businesses and help organise the information customers need before they enquire, book or visit. Our support also includes Google Business Profile and business listings, so practical details are not left behind when the campaign goes live.
Projects, campaigns and ongoing support
You might need a website, content for a launch or a partner to look after several channels. We start with the brief, agree what needs doing and work alongside your team to put it into practice. Tell Spotty Media what you are planning and we can discuss the right scope of support.
Services
Social Media Management
Website Development
Influencer Marketing
PR Campaigns
Content Creation
Email Marketing
Social Media Advertising
Served areas
- Durham, Sunderland, Newcastle, York, Cumbria, North East
Details
- Year established: 2016
- Employees: 5
- Licensed
- Insured
Highlights and features
- We build meaningful relationships between brands and audiences through tailored strategies
- Focus on ROI-driven marketing without vanity metrics or hidden fees
- Directors personally manage client relationships with over 10 years' industry experience
- Specialist knowledge of hospitality sector with proven 93% client satisfaction rate
- Data-driven approach combined with creative storytelling techniques
Payment methods
- Debit cards
- Bank transfers
What people say
Significant platform growth
Increase in bookings
Smooth transition process
Enhanced online revenue
Authentic brand collaborations
Services
Social Media Management
Give people a feel for your restaurant, hotel, bar or food brand before they visit. Spotty Media plans and manages hospitality social media around your business priorities. We can organise photography and video, write and schedule posts, manage agreed channels and review performance with your team. Content shoots and paid social campaigns are scoped separately, so you know what is included.
PR & Media
An opening, a new chef or an event can be the start of a story, but the angle matters. Spotty Media provides hospitality PR and media relations, from story development and press releases to journalist outreach and media visits. We choose publications around the audience and the brief. Editorial coverage is never guaranteed.
Website Development
Menus, rooms, opening times and a clear way to book should be easy to find. Spotty Media designs and develops hospitality websites around the information your guests need. We build and manage WordPress sites, connect suitable booking systems and agree the copy, photography, hosting and ongoing support around each project.
Influencer Marketing
The right creator is not always the one with the most followers. Spotty Media plans hospitality influencer campaigns around your venue, audience and objectives. Support can include creator research, outreach, briefs, visits, approvals and reporting. Fees, deliverables, advertising disclosure and usage rights are agreed as part of the campaign.
Questions
What hospitality sectors do you specialise in?
We focus exclusively on food, drink, and tourism businesses including restaurants, bars, hotels, and food producers across the North of England.
How do your PR campaigns secure media coverage?
Our directors' journalism backgrounds and media contacts enable strategic press outreach, resulting in placements with publications like The Times and Michelin Guide.
What's involved in your website development process?
We conduct brand research, create conversion-focused designs, develop using WordPress, and provide SEO optimisation and training for hospitality businesses.
How do you measure marketing campaign success?
We track engagement metrics, booking conversions, and ROI using data analytics tools to provide transparent performance reports.
Can you help with localised marketing?
Our expertise in North East markets combined with digital targeting ensures effective local audience engagement for hospitality brands.
Reviews (4)
G. & G. Goodfellows
Apr 16, 2025
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The team at Spotty Media are total professionals. Their strategic, creative and technical abilities are second to none. They are enthusiastic, knowledgeable and well organised, keeping us informed at every stage of a project both pre-production and post production and carry the heavy load so you dont have too. Not only is everything well considered and well planned, they are a pleasure to work with and have transformed our digital marketing profile, delivering outstanding results for us. If your looking for a digital marketing agency, Spotty Media should be at the top of the list!
Ryan McVay
Apr 13, 2025
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The team are brilliant, communication is excellent. Their attention to detail and commitment to excellence is evident in every project they undertake. Their customer service is exceptional, with a friendly and responsive team are always ready to help.
Melanie Jackson
Mar 17, 2025
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Our new website not only looks the part but has a much smoother customer journey. They took the time to understand our brand, turned problems into solutions, and weve seen an uplift in bookings for our accommodation.
James Simpson
Nov 19, 2024
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We have worked with Spotty Media on one of our larger projects, and their whole process is flawless. Great communication, and they certainly know what they're doing in the Hospitality industry. Pleasure working with them.