Business Details
12 Years
experience
Emergency
services
Third Hand Care is a Quality Home Care & Support Services Provider situated in Surrey & Hampshire
Established in 2014, Third Hand Care has become one of the UK's most trusted care providers, driven by core values of Passion, Empowerment, Respect, and Collaboration. Our mission focuses on delivering exceptional care while empowering individuals to overcome challenges, regardless of their circumstances. We work closely with the NHS, local councils, and injury lawyers to provide tailored health and social care services across the South East of England. Our team of highly trained professionals delivers round-the-clock support for individuals with complex medical needs, including dementia, learning disabilities, and post-operative care. We prioritise quality through rigorous monitoring systems, including client feedback reviews, accident tracking, and regular visits from senior management to ensure standards remain high. Our collaborative approach extends to families, ensuring care plans address clinical, developmental, and emotional needs. With rapid mobilisation capabilities, we offer urgent care solutions and respite support for both children and adults. Our commitment to staff development includes continuous training and NVQ courses, ensuring our caregivers maintain the highest professional standards. We operate a fully managed service with 24/7 availability, providing peace of mind for families seeking reliable home care solutions. Our dedication to transparency and continuous improvement has earned us recognition as a leading care provider in Surrey and surrounding regions.
Services
Home Care
Complex Care
Specialist Care
Supported Living
Dementia Care
Respite Care
Live-In Care
Learning Disabilities Care
Autism Spectrum Care
Post-Operative Care
Served areas
- Farnham, Surrey, Care at home near Croydon,, Care at home near Sutton,, Care at home Near Wandsworth,, Care at home near Portsmouth
Details
- Year established: 2014
- Licensed
- Insured
Highlights and features
- We offer 24/7 live-in care support with rapid mobilisation within 24 hours
- Our staff undergo 20+ rigorous vetting checks before employment
- We provide specialist care for complex conditions including brain injuries and spinal cord disorders
- Our management team conducts weekly quality system reviews and corrective actions
- We collaborate with NHS and local councils to ensure seamless care transitions
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
What people say
Punctual, diligent and courteous
Kind and considerate
Professional conduct
Compassionate caregivers
Reliable service
Services
Complex Care Conditions
Third Hand Care works hand in hand with clients and their families to create custom care plans addressing ventilator support and other needs. We prioritize meeting clinical requirements while also incorporating personal preferences into our care approach.
Domiciliary Care
Opting for domiciliary care, also known as care at home, gives families control over their support services. From short visits to 24-hour care, our tailored plans cater to your needs. You can even have a live-in carer for round-the-clock assistance at home.
Supported Living
Accepting the need for care isn't easy, but Third Hand Care provides supportive home care in Surrey and Hampshire. Stay where you're comfortable, maintain independence, and live life your way with our help.
Home Care Services
Enjoy safety and comfort in your own home with our flexible home care services. Whether you need regular visits or live-in care, we have options to suit your needs, even on a short-term basis.
Respite Care
When regular caregivers aren't available, our respite care offers temporary support. Trained carers provide assistance for various needs, including assisted living, dementia care, and nursing care. It's the ideal solution for when caregivers need a break or short-term support is necessary.
Questions
What areas do you cover?
We provide care services across the South East of England, including Surrey, Farnham, and the New Forest area.
Do you offer emergency care services?
Yes, we can provide live-in care within 24 hours for urgent care requirements.
What specialist conditions do you support?
We specialise in complex care for conditions including dementia, brain injuries, spinal cord disorders, and chronic illnesses.
Are your staff fully trained?
All caregivers undergo 20+ vetting checks and receive ongoing training, including NVQ courses for professional development.
How do you ensure care quality?
We maintain quality through weekly management reviews, client feedback systems, and regular director visits to monitor care standards.
Can you support children with special needs?
Yes, we provide tailored care packages for children with learning disabilities, autism, and complex medical requirements.
Reviews (2)
Molly Ranson
Apr 11, 2023
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My 98 year old Mum has been able to stay in her own home of 70 years thanks to the wonderful carers from Third Hand Care. Can't praise them enough.
Sue
Apr 07, 2023
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Would definitely recommend them, they go out of their way to help, even though they have other clients to go and see, in an emergency they have always tried to get to my mum to help out. Mum stayed in her own home much longer than we ever thought possible thats thanks to THC.