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Business Details
9 Years
experience
Independent Estate Agents in Solihull
Established as a trusted independent estate agency, we specialise in property sales and lettings across South Birmingham and Solihull. Our team combines decades of local market expertise with a commitment to transparency and client-focused service. With professionals like Charlotte Ford, boasting 22 years in real estate, and Justyn Horton, whose 15-year career spans all aspects of property transactions, we deliver tailored solutions for buyers, sellers, and landlords. Our approach prioritises clear communication, free property valuations, and leveraging industry qualifications to ensure successful outcomes.

Recognised for our responsiveness and ethical practices, we maintain 24/7 availability to accommodate client needs while upholding a reputation built on over 100 five-star reviews. From initial consultation to transaction completion, our processes integrate modern tools like digital valuations with traditional personal service to streamline property journeys.
Services
Property Sales Property Lettings Free Valuations EPC Services Property Management
Served areas
  • Greater Birmingham
Details
  • Year established: 2017
  • Employees: 8
  • Licensed
  • Insured
Highlights and features
  • We offer 15+ years of local real estate expertise in South Birmingham and Solihull
  • Our team provides transparent, client-focused service with personalised support
  • We deliver free property valuations and expert market insights
  • Our proven track record includes 100+ successful property transactions annually
  • We maintain 24/7 availability for client inquiries and support
Payment methods
  • Checks
  • Debit cards
  • Bank transfers
What people say
Professional and thorough Excellent service Highly recommended Responsive and supportive Absolute joy to work with
Services
Property Sales
We specialise in residential property sales across South Birmingham and Solihull. Our agents combine local market knowledge with digital marketing strategies to maximise property exposure. Clients benefit from accurate pricing guidance, professional photography, and dedicated transaction management from valuation to completion.
Property Lettings
Our lettings service connects landlords with suitable tenants while ensuring regulatory compliance. We handle property marketing, tenant referencing, and inventory management. Landlords receive regular updates and financial reports, with optional property management packages available for hassle-free ownership.
Free Valuations
We provide no-obligation property valuations conducted by experienced local experts. The service includes market trend analysis and pricing strategy recommendations. Valuations can be arranged through our online booking system or by contacting our Shirley office directly.
EPC Services
Energy Performance Certificates are provided free of charge when listing properties with us. Our qualified assessors evaluate energy efficiency and provide recommendations for improvement. This service helps vendors meet legal requirements while enhancing property appeal.
Property Management
Our comprehensive property management service covers maintenance coordination, rent collection, and tenant communication. We maintain 24/7 availability for urgent issues while providing regular financial statements and compliance updates to ensure stress-free property ownership.
Questions
What property services do you offer?
We provide residential sales, lettings, property management, free valuations, and EPC services across South Birmingham and Solihull.
Do you offer free property valuations?
Yes, we provide no-obligation valuations with experienced local experts, available through online booking or direct contact.
Are you available outside regular hours?
Our team maintains 24/7 availability for urgent client needs while offering flexible appointment scheduling.
What areas do you cover?
We primarily serve South Birmingham and Solihull, including Shirley, Knowle, and surrounding districts.
How experienced is your team?
Our staff collectively holds over 50 years of local real estate experience, with individual qualifications from ARMA and industry-recognised accreditations.
Reviews (19)
Laura O'Neill
Oct 11, 2024 Report
I recently sold my house with Horton & senate and I couldnt be more pleased with the service I received. From start to finish, the entire process was handled with professionalism and efficiency. They kept me informed every step of the way, offering clear advice and ensuring that the sale progressed smoothly. Their local market knowledge was invaluable in pricing the house correctly, and the marketing strategy brought in a steady flow of viewings almost immediately.

The team was always available to answer my questions, and their negotiation skills helped secure an excellent final sale price.

Selling a home can be stressful, but Horton & senate made it a seamless experience. I highly recommend them to anyone looking to buy or sell their property. Thank you.
Priya Shah
Oct 19, 2022 Report
Florence has been absolutely amazing. So many estate agents treat you as just another customer, but Florence is by far the best estate agent we have ever met. She understands our needs and sends through houses she thinks we will like. She is so friendly and so approachable and she actually cares! We really hope that you're the estate agent who finds our house! Recommend these guys all day long!
Johnlib
Sep 04, 2022 Report
We are now safely installed in our new apartment in Solihull and are enjoying our new surroundings. The process of buying turned out to be very rocky, due to a variety of delays and last-minute shortcomings from various solicitors that led to us being 'homeless' for a fortnight. We're feeling so relieved that we've finally made it and that the stress is lifting now! Thank you to everyone at Horton and Storey (especially Emma Tovey) for your help and support through the many tortuous twists and turns that our saga took.

You must have felt yourself caught between opposing forces on many occasions, but we've all emerged, more or less intact! Your communication was always very clear, honest and punctual, so we never felt left in the dark, and we were constantly kept up to date with progress. Your understanding of how we must be feeling, was very re-assuring in the circumstances. At least our case may be an example of the worst that might befall, to be used to regale others with in the future. Thanks again for getting us here. We highly recommend the approachability and efficiency of Horton and Storey! With best wishes and grateful thanks. John and Sandy Gough
Jack Horley
Jul 11, 2022 Report
Absolutely amazing service, fast and extremely helpful, I can't fault Horton and Storey at all, they have been wonderful in helping me out of a tricky situation
Steve Brooker
Jul 09, 2022 Report
An exceptional estate agents that are very professional, knowledgeable, helpful and supportive through what can be a very stressful experience. All along the way kept us informed and had great resolve when faced with difficult situations in a very calming manner. I can't praise the team enough and would highly recommend using them for selling or buying your property. Not your typical estate agent. 5 stars.
Georgina Howard
May 09, 2022 Report
We weren't familiar with this agents prior to finding a property with them. Our experience so far has been great. Good communication and a helpful team.
Hannah Connan
May 02, 2022 Report
A fantastic service throughout! Whilst we didn't end up buying the house we viewed on this occasion, the service we received was fantastic. Booking a viewing was very easy, Emma worked hard to find a time that fitted around us going away and other plans we had to ensure we didn't miss out. Communication was excellent and it felt like we were valued customers even just for the viewing process. Absolutely stood out as a fantastic service and one we would highly recommend. I hope there may be another house come up with Horton and Storey as I know we will get the same service again. Thank you to you all!
Damien T.
Mar 29, 2022 Report
Just recently completed a purchase with Horton & Storey, they were excellent from start to finish! From negotiating the sale to completion. Emma do Justyn both did an amazing job keeping me and my partner up to date with the progress. Thank you for helping us buy our first home!
Robert Morgan
Feb 02, 2022 Report
I have recently completed on my purchase and Emma Tovey was amazing, very helpful and on hand to chase things through. She is a credit to the Horton & Storey team :
Chetan Mistry
Dec 14, 2021 Report
We sold our property back in February this year with Horton & Storey. The listing and the house photos taken were brilliant. We were kept well informed throughout the process to ensure we got to completion on time. All round it has been an excellent experience working with Justyn, Tom and Emma. I would highly recommend H&S.
Robert John Mulligan
Nov 27, 2021 Report
Horton and Storey were the agent we chose for selling our property and we were very pleased with them, from the first visit to the close of business, house sold! Always interested in our needs, and professional in assessment, advice, and service. We enjoyed their continued involvement throughout and are pleased to recommend them to all future sellers.
Humzah
Oct 24, 2021 Report
Used Horton & Storey to purchase my first house, cannot recommend them enough, first my first phone call to them to collecting my house keys it was a pleasure dealing with all. Would definitely recommend as there is constant communication and professionalism. Thank you once again Justin, Tom & Emma
Samantha Fear
Sep 16, 2021 Report
Tom was very professional, honest and gave us a good valuation for our home. I would recommend Horton and Storey to anyone wishing to sell their home. Genuine people helping you to make the right decision for you.
Hally Page
Jul 28, 2021 Report
We sold our property through H&S. we decided to go with these guys as they were realistic, honest and friendly. Our calls /emails were always acknowledged. We dealt mainly with Justyn and Emma who made the process stress-free. If they don't know the answer to something, there's no BS-ing so to speak. They'll tell you the truth which is what you want when you're parting with money for a service. There was never any pushy attitudes from them unlike other estate agents we dealt with.

We wanted a professional and friendly service. We got exactly that. Nothing was too much trouble with these guys. To anyone thinking of purchasing or selling, I can't recommend these guys enough. Thank you H&S - H&M
Mark McKeever
Jun 02, 2021 Report
I have only had positive dealings with both Tom and Justyn at Horton and Storey over the past few years. They have been both professional and sincere in all my dealings with them, and I would not hesitate to recommend them.
Jessica Heatherington
May 25, 2021 Report
Justyn was amazing from start to finish. We purchased our home through Horton and Storey, Justyn was always available and was always the first person in the chain to have any information on progress. We would highly recommend Horton and Storey for a individual, informative and positive service.
Lisa Sweeney
May 21, 2021 Report
Ok. So if your looking for your stereo typical estate agent. this ain't the place. H&S From first appointment till completion were personable, kind and really approachable and most important for me communicated very clearly very quickly.whilst going through a very stressful time. buying/ selling during COVID they kept my head above the water. passed me the box of tissues and helped me keep the faith. Justyn and Tom. offer a very personal service. you get to speak to them.not signed up and left to pasture.

Will every time back an independent small business in the local area. and would use them again 100% if I ever had to move again! NEVER AGAIN!. Thanks both and keep building the business. never lose the passion and the personable approach. Lisa
Sheetal Tailor
Dec 15, 2020 Report
100% Satisfied customer! We used Horton and Storey for selling our property- the service received was absolutely Outstanding! Justyn, Tom and Emma were professional and courteous at all times. It was an absolute pleasure dealing with Justyn, who in particular was highly knowledgeable, proficient and 100% proactive throughout the whole process, with regular updates and always available to answer any queries. The team really understand the stresses of moving and are completely dedicated to giving a five star service. Would highly recommend them!
Nicky Martin
Nov 10, 2017 Report
I was really glad to find this service when the sale of my mother's house fell through at the last minute. Tom Storey was so helpful in pointing out the various options that were available, he gave me comprehensive advice which enabled me to decide on a way forward. It was very comforting to have this genuine help when I needed it. Through the contacts that he has given me I anticipate a successful sale in the future. Many thanks!