Business Details
Emergency
services
Your Trusted Edinburgh Plumbing & Heating Experts
Established over three decades ago, we have built a reputation as Edinburgh's most trusted Gas Safe plumbing and heating specialists. Our family-run business combines modern service with traditional values, delivering top-quality boiler installations, central heating solutions, and plumbing services to domestic and commercial clients. With a 4.9/5 Trustpilot rating and multiple industry awards, we prioritise customer satisfaction through one-hour appointment slots, courteous engineers, and transparent communication. Our team's expertise spans boiler repairs, power flushing, smart heating controls, and gas fire servicing, ensuring reliable solutions tailored to individual client needs. As a Financial Conduct Authority-authorised credit broker, we offer flexible financing options while maintaining strict adherence to professional standards. Regularly recommended by local clients, we remain committed to excellence through continuous innovation and community engagement, including partnerships with Edinburgh City Youth Cafe.
Services
Boiler Installation
Central Heating
Plumbing Repairs
Gas Fire Services
Power Flushing
Served areas
- Edinburgh
Details
- Employees: 14
- Licensed
- Insured
Highlights and features
- 30+ years' experience serving Edinburgh's plumbing needs
- Gas Safe-certified engineers for guaranteed safety compliance
- 4.9/5 Trustpilot rating from verified customer reviews
- One-hour appointment slots with no all-day waiting
- Award-winning service combining modern technology with traditional values
Associations and certifications
- Gas Safe Register
- Trustpilot Awards
Payment methods
- Debit cards
- Credit cards
What people say
Quick response
Specialist was lovely
Great service
Top quality
Efficient and friendly
Services
Boiler Installation
Professional boiler replacement and installation services using Worcester Bosch and other leading brands. Our Gas Safe engineers ensure efficient heating systems tailored to property size and energy requirements. Includes smart thermostat integration and hydrogen-blend readiness for future-proof solutions.
Central Heating
Comprehensive central heating solutions including system design, radiator installation, and thermostatic valve fitting. We optimise energy efficiency through power flushing and smart control integration, serving both new builds and renovation projects across Edinburgh.
Plumbing Repairs
24/7 emergency plumbing services for burst pipes, leaks, and heating failures. Our rapid response team provides same-day repairs with transparent pricing, covering both domestic and commercial properties throughout Edinburgh and surrounding areas.
Gas Fire Services
Full gas fire servicing, installation, and repair services ensuring safe and efficient operation. We handle all types including living flame effect models, with annual safety checks recommended for landlord compliance and domestic safety.
Power Flushing
Specialist magnetic system filtration to remove sludge and debris from central heating systems. This service restores boiler efficiency, extends system lifespan, and improves radiator performance, particularly recommended for older installations showing cold spots.
Questions
What boiler brands do you install?
We specialise in Worcester Bosch boilers but can install most major brands. All installations include manufacturer warranty and hydrogen-blend readiness for future fuel flexibility.
Do you offer emergency repairs?
Yes, our Gas Safe engineers provide 24/7 emergency plumbing and heating repairs with rapid response times across Edinburgh and surrounding areas.
Are your engineers certified?
All our engineers hold current Gas Safe registration. We also maintain Trustpilot's Best Local Specialist awards and Financial Conduct Authority authorisation for financing options.
Can I finance boiler installation?
Yes, we offer flexible financing through Novuna Personal Finance. Credit subject to status with options available for both domestic and commercial clients.
How long does boiler replacement take?
Most standard boiler replacements complete within 1 day. Larger central heating system installations typically require 2-3 days, with exact timelines provided during free no-obligation estimates.
Do you service landlord properties?
Yes, we provide comprehensive gas safety certificates, annual boiler servicing, and emergency maintenance plans specifically designed for rental property portfolios across Edinburgh.
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Reviews (16)
Gavin
Nov 04, 2022
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I have used Scott Findlay on many occasions over the past few years and thought it was time to post a review. The works performed include: installation of new unvented hot water cylinder; boiler services; gas fire repair; re-route condensate pipe; conversion of heating system to sealed system. Every time a thorough, excellent job. All of the engineers I've met are very good and happy to explain the works they've carried out and answer any questions.
In particular, I would like to thank Simon Pugh who is brilliant. He is hard working, takes great care in his work and I have total confidence in his repairs. The customer service is always first class and Claire is very friendly and helpful. Scott Findlay are my first choice for heating engineers. I've recommended to several of my neighbours who have all been very happy with the works.
In particular, I would like to thank Simon Pugh who is brilliant. He is hard working, takes great care in his work and I have total confidence in his repairs. The customer service is always first class and Claire is very friendly and helpful. Scott Findlay are my first choice for heating engineers. I've recommended to several of my neighbours who have all been very happy with the works.
Anne Doherty
Aug 04, 2022
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We cannot praise Scott Findlay enough! We have had various bits of work done recently - an honest quote, a radiator fitted, a flood dealt with and also a flood in the old man's house above dealt with. Various plumbers have visited and everyone was courteous and professional. The old man's flood was bad on many levels and they got stuck in and fixed it. Our boiler care etc will be with them from now and we have already sang their praises to. neighbours and friends.
David Hewitt
Jul 25, 2022
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The service provided was great. The text messages and email reminders before the appointment were helpful. Duncan was on time, friendly, informative and tidy. And his use of overshoes to protect our carpet was very much appreciated. We will happily use Scott Findlay for our annual service and any future plumbing jobs.
Anna Taylor
Jun 17, 2022
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Alan carried out my annual boiler service, and couldn't have been more professional, friendly and efficient. Really delighted with the service, and I will definitely be using the company again in future.
Ian Paterson
Jun 04, 2022
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Scott Findlay came out and repaired a faulty bath drain within a couple of days of me contacting them. They managed in difficult circumstances to effect the repair without having to move a W.C. Professional and speedy service with great email communication throughout. They also serviced our gas combi boiler this year, highly recommend this outfit.
Anne
Apr 14, 2022
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Really pleased with the service I received from Scott Findlay. After finding a leak in an empty property I'm looking after they managed to fit me in to come the same day to check everything over and stop the leak. I felt fully informed of my options and was able to book a suitable time for the repair to be carried out. Kept fully informed throughout of who was arriving when. Work carried out over 2 days and the guys tidied up before leaving even on the first day. Would be happy to recommend Scott Findlay and they will be first on my list for any future plumbing needs
Ross Fairbairn
Feb 24, 2022
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I contacted Claire from Scott Findlay very last minute as my boiler broke down and had no heating or water. I was wanting a new boiler installed, which Claire managed to respond and get me booked in within a week. The quote was very reasonable, and was made clear of what work was needing completed. Brian was our installer and he was brilliant! Very nice chap, and whist we had our cats running about him, he was very professional. Thank you again, Claire, Scott and team.
Fred Wood
Feb 15, 2022
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I had recently had to call upon the services of Scott Findlay to repair my Viessmann boiler and can heartily recommend Scott Findlay for their prompt and expert service. Their professional approach is welcome and the repairs were carried out quickly and on time.
Sandra Paton
Nov 18, 2021
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My boiler was serviced today by Duncan who arrived near the start of the one hour time slot. I found it very reassuring that before he came into my house, he put on protective overshoes and a wore a mask. Despite the boiler being in a rather awkward position, he just got on with the job and was friendly, helpful and efficient. He was friendly. This is the second time my boiler has been serviced by one of Scott Findlay's staff, and I will definitely keep using the company. Many thanks.
RisingStrong
Jun 29, 2021
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I recently had my boiler replaced and I honestly wouldn't use any other company. I had good advice over which option to choose, appointments were made and adhered to. When an unexpected problem occurred and a part was needed, every effort was made to procure it in a timely fashion. It's heartening and unusual to have a company that has old fashioned customer values and it is much appreciated.
Alistair MacKay
May 21, 2021
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It is now been almost two years since this company installed our new central heating boiler and would highly recommend. Installation went smoothly and have absolutely no issues with the engineer who carried out the work. He came across a couple of problems (where the boiler was to be installed) during the installation but resolved them very quickly, Was also very impressed by the service I received from this company prior to, during and after the installation.
Marilyn Buglass
May 07, 2021
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We recently had a new boiler installed which also necessitated upgrading the gas supply pipe. The upgrading of the pipe meant lifting carpets and floor boards. The guy doing this did an excellent job as when he finished everything was put back perfectly and any mess made was tidied up very well. Thanks Brian. We have used this company for a number of years for various plumbing and servicing jobs and all of the employees have always been punctual, courteous, friendly, helpful and professional. Highly recommend them.
Rachel T.
Apr 09, 2021
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I have used Scott Findlay a couple of times now and each time I have been impressed with the quality of the service and the work done. Most recently they installed a new boiler for us. Brian did a fantastic job and was very helpful. I wouldn't hesitate to recommend this company. Service:Heating system installation
Hazel
Mar 28, 2021
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We recently had a boiler installed. They came and gave us a quote, after checking our current system, we had an informed discussion about what was needed and why, without any extras sales talk! The engineer arrived exactly when expected, and just got on with the job in hand, but with a very polite, helpful manner. Would highly recommend and definitely use again for any plumbing work.
Rhodster Rmp
Mar 19, 2021
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As always, exceptional service from Scott Findlay Plumbing and Heating. They took great care to remove an old back boiler without damaging the fire surround and carpets. While installing the new boiler they also took time to correct small plumbing issues they found as they worked. Fabulous work by Brian and Cameron, always very friendly and took time to explain the new system to my elderly mother so she was comfortable with the new controls when they left
Stacey Wilkinson
Jun 02, 2020
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We used Scott Findlay to install a towel radiator and a new boiler - it was easy to arrange a suitable time and they made sure we could do our boiler install as soon as possible (on a Saturday) so that we wouldn't be without heating / hot water. They were friendly, prompt and managed to finish the job faster than originally expected. Very pleased and would use this company again.