There has been a veterinary practice on our Knowle and Bishopsworth sites since 1980! Since 1999 and until recently the practice has been owned by Paul Vokes MRCVS, who is our clinical director. In recent years the addition of a major extension to our Knowle site enabled us to provide a large airy waiting and reception area, plus two large consulting rooms and a dedicated nurse clinic consulting room.
As well as an in-house laboratory which enables us to rapidly diagnose your pet's condition, we also have a digital x-ray machine so we can be thorough and prompt with treating your pet. You can even see the pictures if you'd like to! We also have a state of the art ultrasound machine and operating theatre with equipment similar to that of a human hospital.
As well as an in-house laboratory which enables us to rapidly diagnose your pet's condition, we also have a digital x-ray machine so we can be thorough and prompt with treating your pet. You can even see the pictures if you'd like to! We also have a state of the art ultrasound machine and operating theatre with equipment similar to that of a human hospital.
Services
Cat Friendly Clinic
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Avon Lodge has now been awarded Cat Friendly clinic certification! We have been awarded GOLD STANDARD at our Wells Road surgery, and bronze standard at our Church Road surgery. Over the past year changes have been made at both branches to improve the care we provide for your cat. This has been achieved via physical modifications to the practice as well as staff training to provide the best care for your cat.
FAQ's
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Yes you will. We will send a text message to your mobile phone if we have up to date details, and/or a card reminding you to your home address. If you don't book an appointment after a month of receiving this card, you will get a second reminder. Yes, we charge a flat fee of 9 to check, complete, send and process the payments for your insurance claim.
Pet Insurance Guide
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Pet insurance provides cover for veterinary fees in the event that your pet becomes injured or unwell. It can provide peace of mind that you're in a position to afford all the veterinary care your pet may need. With veterinary medicine employing expensive medical techniques and medication, and with pet owners caring more and more about their pets' health, pet insurance is becoming increasingly popular.
Insurance Claims Guide
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If your insurer asks you to complete your claim online, what we need from you will be greatly simplified. Please note the process may differ between insurers. Attach the clinical history, along with a copy of any payments you've made (you do not have to keep any receipts). Please note the processing of direct claims is discretionary and based on the relationship between the insurer and the clinic.
Video Vet
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We've partnered with Video Vets Now so you can speak to a vet from home or out and about - 7 days a week between 8am and 11pm. Consults are 10 mins and cost 24. If your pet needs to be seen by us or Vets Now, your original 24 payment will be refunded. We partnered with Video Vets Now to help you get the advice and reassurance you need, wherever you are.
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