Business Details
Emergency
services
Premium Coffee Supplier in Bristol
Bristol Twenty Tea & Coffee Co was founded with a commitment to quality and responsibility in the coffee industry. With a collective 60 years of experience in coffee and catering trades, we operate as a small family business dedicated to providing a one-stop solution for tea and coffee needs. Since launching our own roasting operations in 2014, we have prioritised ethical sourcing, offering 16 espresso blends including Fairtrade, organic, and Rainforest Alliance-certified options. Our global supply chain connects directly with coffee-growing families in Honduras, Colombia, Ethiopia, and beyond, ensuring traceability and sustainable practices.We combine technical expertise with a passion for coffee education through equipment sales, maintenance services, and barista training programs. Our dedication to environmental stewardship is demonstrated through compostable packaging and partnerships with eco-conscious producers. By maintaining daily roasted batches and a comprehensive equipment support network, we ensure freshness and reliability for both retail and commercial clients.
Services
Coffee beans supply
Espresso machines sales
Equipment maintenance
Barista training
White label coffee
Coffee equipment rental
Grinder servicing
Emergency repairs
Calcium protection systems
Installation services
Highlights and features
- We offer 60 years combined experience in coffee production and hospitality
- Our global supply chain connects directly with certified sustainable coffee farms
- We provide comprehensive espresso machine maintenance and training services
- Our coffee portfolio includes 16 certified ethical and specialty blends
- We implement eco-friendly practices from packaging to production processes
Associations and certifications
- Fair Trade
- Organic
- Rainforest Alliance
Services
Coffee Beans Supply
We supply ethically sourced Arabica and Robusta beans from certified sustainable farms worldwide. Our portfolio includes 16 specialty blends featuring Fairtrade, organic, and Rainforest Alliance-certified options. Each batch is roasted daily to maintain peak freshness and flavour complexity. Our direct trade relationships with coffee-growing families in Honduras, Colombia, and Ethiopia ensure quality control and supply chain transparency. Commercial clients benefit from bulk pricing and regular delivery schedules.
Espresso Machine Sales
We offer a comprehensive range of commercial espresso machines from leading manufacturers including Rancilio, Ascaso, and Iberital. Our selection spans entry-level models to high-end professional machines with advanced temperature control and pressure profiling. All equipment purchases include installation, setup, and operator training. We provide one-year warranties with optional extended coverage. Our inventory includes both traditional lever machines and modern automated systems to suit different business requirements.
Equipment Maintenance
Our certified engineers provide comprehensive maintenance for all commercial coffee equipment. Services include preventative maintenance plans, emergency repairs, and loan machine provision during servicing. We stock genuine spare parts for immediate repairs and use diagnostic tools to identify potential issues. Our technicians receive factory training to maintain warranty validity. We offer same-day response for critical breakdowns and scheduled servicing to minimise downtime.
Barista Training
Our training programs develop professional barista skills for hospitality staff. Courses cover espresso extraction techniques, milk texturing, and drink presentation. We provide both on-site training at client premises and in-house sessions at our dedicated training facility. Instruction includes equipment operation, cleaning protocols, and quality control measures. Participants learn to produce consistent beverages using our recommended brewing parameters and receive certification upon completion of advanced courses.
White Label Coffee
We create custom branded coffee solutions for businesses seeking their own product line. Services include blend development, packaging design, and production of roasted beans in various sizes. Our team assists with label artwork creation using compostable materials. We offer taste matching services to replicate existing blends and provide flexible packaging options from 250g retail bags to bulk commercial sizes. Clients maintain full brand control while leveraging our production capabilities and quality assurance systems.
Questions
Do you offer coffee machine servicing for non-purchased equipment?
Yes, our engineers service all major brand espresso machines regardless of purchase origin. We provide maintenance and repairs for both our customers and third-party equipment.
Can I create a custom coffee blend for my business?
Yes, we offer white label coffee services including custom blend development. We can match existing profiles or create new signature blends tailored to your business requirements.
Are your coffee beans ethically sourced?
Yes, we source beans through direct trade relationships with certified sustainable farms. Our portfolio includes Fairtrade, organic, and Rainforest Alliance-certified options with full supply chain traceability.
Do you provide barista training for small businesses?
Yes, we offer tailored barista training programs for hospitality businesses of all sizes. Training covers essential techniques and can be conducted at our facility or your premises.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and business account payments. Payment options may vary depending on order size and customer account status.
Do you offer equipment rental options?
Yes, we provide espresso machine rental solutions with flexible terms. Our rental fleet includes both traditional and automatic machines suitable for temporary or permanent commercial operations.
Reviews (7)
Fritz Balck
Dec 14, 2021
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Great coffee, tea and cappuccino porcelain set. Fast delivery and most friendly service ever - nothing is too much for them. Highly recommended.
Andrea Young
Sep 16, 2021
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Cannot recommend highly enough! Having tasted the Espresso 442 bean (which was obviously made into an Espresso or Americano, I am not a savage and don't eat coffee beans!) in a fantastic coffee shop in Tetbury (which also make amazing cakes to go with the liquid gold coffee!) ... I decided to buy it direct myself. That was a few years ago now and every 2 months I order the same (if it aint broke dont fix it!). The team (whether Rory or Kate or another gem from the team) respond to emails within MINUTES! ALWAYS! ... no Covid excuse in this firm ... ie "sorry we are not responding to calls/emails
Jj M.
Feb 08, 2021
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Very pleased with the service. Royal Mail messed up the delivery but Bristol 20 immediately rectified the situation and gave me a Brucie Bonus for the delay! My correspondence was replied to immediately. My coffee was roasted on the day it was posted and of course the packets are marked with the roasting date. Also they do a half the caffiene coffee which I was finding hard to get hold of elsewhere.
Diallo Tidiane
Jan 29, 2021
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Laura Filer
Dec 29, 2020
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Absolutely love Bristol Twenty coffee! Fantastic service every time and consistently great coffee. Highly recommend and their monthly subscription boxes are perfect to try different blends!
Jim Flanagan
Aug 31, 2020
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I have recently started buying my beans from Bristol Twenty Coffee and they are absolutely fantastic, super friendly and helpful (gave me some great recommendations) and they also offer great delivery or collection. Highly recommended!!
Tom Filer
Dec 27, 2019
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We sell Bristol Twenty coffee at Ocean Adventurers soft play in Cheddar, which we opened in July this year, and have had some really great customer feedback on the Las Acacias blend in particular that we sell. We also sell a range of teas and a decaf coffee blend provided by Bristol Twenty. All of the products are really well branded and are of the highest quality. The service is really responsive and customer-focussed too. There's not much more that they could have done for us (they even gave all of our staff free barista training!) and we are really happy with our coffee machine and the coffee
