Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for Water Supply Solutions
Pipeline Services has been a trusted name in the UK water supply industry since 1994, delivering expert solutions for water pipe installations and repairs. As a Water Industry Approved Contractor with ISO certification, we combine decades of experience with advanced technology to address both domestic and commercial needs. Our team of DBS-certified engineers provides 24/7 emergency response and nationwide coverage, specialising in lead pipe replacement, leak detection, and water main repairs. With a 25-year supply pipe guarantee and over 30 years of collective expertise, we prioritise customer satisfaction through minimal disruption techniques like impact moling.Our Hazel Grove base enables rapid mobilisation across the UK, serving thousands of satisfied clients with transparent pricing and comprehensive documentation. From initial consultation to project completion, we maintain rigorous safety standards and continuous staff training to ensure reliable, future-proof water infrastructure solutions.
Services
Lead Pipe Replacement
Water Supply Installation
Leak Detection
Water Main Repair
Impact Moling
Details
- Year established: 1994
Highlights and features
- We offer 24/7 emergency call-outs with rapid response times
- Our team holds ISO 9001 certification for quality management
- We implement trenchless technology to minimise property disruption
- We provide a 25-year guarantee on supply pipe installations
- Our engineers have over 30 years combined industry experience
Associations and certifications
- Water Industry Approved Contractor
- ISO 9001
What people say
Excellent service
Highly recommended
Professional team
No mess
24/7 availability
Services
Lead Pipe Replacement
Our lead pipe replacement service addresses outdated water infrastructure with minimal disruption. Using trenchless technology, we replace hazardous lead pipes with durable materials while maintaining water supply continuity. Our certified engineers complete installations within a day, restoring optimal water pressure and safety compliance. This service includes official certification for water company requirements and carries a 25-year guarantee, ensuring long-term reliability for residential properties.
Water Main Repair
Emergency water main repair services operate 24/7 across the UK. Our rapid response teams utilise advanced leak detection equipment to pinpoint issues and implement permanent fixes with minimal excavation. Commercial clients benefit from same-day service restoration, while domestic customers receive priority scheduling. All repairs meet industry standards and include post-completion testing to ensure system integrity and regulatory compliance.
Leak Detection
Our precision leak detection service utilises acoustic sensors and thermal imaging to identify water losses without destructive digging. This non-invasive approach accurately locates underground leaks in both residential and commercial systems, preventing property damage and reducing water waste. The process includes detailed reporting and repair recommendations, helping clients address issues before they escalate into major infrastructure failures.
Impact Moling
Impact moling enables underground pipe installation without extensive excavation. Our specialists create underground pathways for water mains beneath gardens, driveways, and paved areas, preserving property aesthetics. This technique reduces project timelines by up to 50% compared to traditional methods while maintaining structural integrity of surrounding surfaces, making it ideal for challenging access locations.
Water Supply Installation
New water supply installations follow strict industry regulations for both domestic and commercial properties. Our engineers design efficient routing solutions, obtain necessary utility permissions, and complete connections to mains supply. The service includes pressure testing, documentation submission to water authorities, and final certification, ensuring full compliance with current building regulations and water safety standards.
Questions
What areas do you cover for emergency services?
We provide 24/7 emergency response across the UK mainland with typical arrival times under 4 hours.
Do you handle both residential and commercial projects?
Yes, we serve homeowners, landlords, and businesses with tailored solutions for all property types.
How long does a typical pipe replacement take?
Most domestic replacements complete within 1 day using our minimally invasive techniques.
Are your engineers certified?
All engineers hold DBS checks and industry-recognised qualifications in water supply systems.
What guarantees do you offer?
We provide a 25-year guarantee on all new pipe installations and standard warranties on repairs.
Can you assist with water company applications?
Yes, we help clients navigate the Lead and Common Supply Pipe Replacement Scheme application process.
Reviews (6)
Tim Pinder
Jan 16, 2022
Report
From start; organising quote to finish; turning on new supply after our lead pipe replacement, we had great service. Really prompt, professional, responsive service from everyone at Pipeline Services. These superb levels of customer service are a rarity and at a competive price too.
Ben Sloan
Jan 01, 2022
Report
Pipeline Services recently installed a brand new MDPE water main to replace the old lead pipes in the house. It wasn't a simple job with two rising mains and some unusual configuration with a common supply pipe, but this was no problem to them. I genuinely felt like they cared, and wanted to help - they answered my many questions and in the end did a fantastic job. Water supply is now modern and the stop taps actually work once again!! Thank you Pipeline Services.
Cath Hignett
Sep 01, 2021
Report
A very professional and friendly service from start to finish. Victoria was most helpful in attending to our initial and subsequent queries and the engineering teams who attended, were cheerful and obviously very skilled. They completed the work to a such a standard that its hard to tell there has been any disruption - with the exception that we no longer have a leak or lead pipe! Thank you, we would certainly recommend Pipeline without hesitation.
Rick
Jun 22, 2021
Report
First class experience with Pipeline Services from the get go. Professional in every respect. Have to thank engineers Chris and John (aka Anthony) for the first class job they did in replacing my water main. Punctual, quick and very tidy. Covid secure too. Chris wiped down all kitchen surfaces with antibacterial spray upon completion: you would never know they had been. Highly recommend.,
Michael Harris
Apr 26, 2021
Report
We recently used Pipeline Services to install a new water main. They had to remove the carpet from the living room floor, go under the living room floor, tunnel through an outer house wall and install the pipe under our front garden. The work they carried out was incredibly neat and tidy, completed in half a day and there was no evidence inside the house that they had done any work at all once everything had been put back. Outside the house, there was only a small patchwork tar square where they had to dig through the drive. They came back to connect us to to the mains once the water authority
Debbie Blackburn
Mar 18, 2021
Report
We needed a job done on the pipe into our house after it was exposed during drive work. From start to finish the interactions with Pipeline services were great. They managed to get out to us and complete the job in less than 24 hours which meant we had no delays. They were helpful and professional throughout. Thank you very much
