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Business Details
24 Years
experience
Trusted Nanny Payroll & Tax Services in Bristol
NannyMatters has been delivering specialized payroll services for nannies, domestic staff, and commercial enterprises since 2002. As part of Macfarlane Hull Ltd, we combine over two decades of industry expertise with a commitment to personalized service. Our team of seasoned professionals, including HMRC specialists and pension administrators, ensures seamless compliance with tax regulations and employment legislation. We pride ourselves on transparent pricing, with a fixed annual fee structure that eliminates hidden charges. Our Bristol-based operations support clients across the UK, offering tailored solutions for complex payroll requirements. Through continuous innovation, we provide digital tools like our Nanny Tax Calculator to empower employers with accurate financial planning.

Our customer-centric approach guarantees prompt telephone support, rapid email responses, and comprehensive online resources. With team members boasting 15-25 years of payroll experience, we maintain rigorous legislative compliance while delivering accessible expert guidance. Our HMRC registration and NEST pension administration capabilities underscore our authority in domestic payroll management. By prioritizing direct communication over automated systems, we ensure every client receives individualized attention. This combination of technical expertise, technological innovation, and dedicated service establishes NannyMatters as a trusted partner for nanny payroll solutions.
Services
Payroll Management Tax Compliance Pension Administration Contract Templates HMRC Representation
Details
  • Year established: 2002
Highlights and features
  • We offer 20+ years of specialized nanny payroll expertise
  • Our team includes HMRC and pension administration specialists
  • We provide fixed annual fee structures with no hidden charges
  • We deliver personalized payroll solutions for complex requirements
  • We maintain 15-25 years of legislative compliance expertise
Services
Payroll Management
Comprehensive payroll administration for nannies and domestic staff, including tax calculations, payslip generation, and HMRC submissions. Our service ensures compliance with current legislation while providing personalized support for variable pay structures and employment contracts.
Tax Compliance
Expert tax advisory covering nanny employment obligations, including tax code interpretation, National Insurance contributions, and year-end reporting. We provide accurate calculations through our online tools and direct HMRC communication to maintain full compliance.
Pension Administration
Complete pension scheme management through NEST, including registration, contribution calculations, and regulatory declarations. Our service handles automatic enrolment requirements and pension adjustments for domestic workers.
Contract Templates
Legally compliant contract creation for nanny employment, covering working hours, pay structures, holiday entitlements, and termination conditions. Templates adapt to specific requirements like term-time contracts and shared nanny arrangements.
HMRC Representation
Direct HMRC liaison for employer registration, tax code verification, and statutory payments. We manage all communications and submissions to ensure accurate payroll processing and regulatory compliance.
People
Stew
Operational Director
Global COO/CFO with 25 years' experience driving business strategy and operational efficiency across multiple industries, now leading NannyMatters' long-term growth initiatives.
Ccile
Payroll Specialist
Experienced payroll processor managing commercial client accounts while supporting peak-period nanny payroll operations, with two years' expertise in domestic payroll complexities.
Jean
Payroll Manager
Nanny payroll expert with nearly 20 years' experience handling complex variable pay calculations and employment contract requirements for domestic staff.
Laura
HMRC Specialist
Payroll and statutory maternity pay expert with 15 years' sector experience, ensuring compliance with evolving legislation for domestic and commercial clients.
Nicola
Pension Administrator
Client-focused payroll specialist transitioning to NEST pension administration, providing direct support for nanny employer pension obligations.
Questions
What payroll services do you offer for nanny employers?
We provide complete payroll management including tax calculations, payslip generation, HMRC submissions, and pension administration through NEST.
How much does your nanny payroll service cost?
Our annual payroll service costs £260 with pension administration available for an additional £60 per year, both with no hidden fees.
Do you help with nanny employment contracts?
Yes, we provide legally compliant contract templates covering working hours, pay structures, holiday entitlements, and termination conditions.
Can you assist with HMRC compliance?
We offer direct HMRC representation, tax code verification, and statutory payment management to ensure complete payroll compliance.
How do you handle pension requirements?
We manage automatic enrolment, contribution calculations, and regulatory declarations through the NEST pension scheme for domestic workers.
What support channels are available?
We provide telephone support during office hours, email responses within four hours, and online resources including our Nanny Tax Calculator.
Reviews (3)
Paul James
Dec 05, 2020 Report
I've been very impressed with the level of support and guidance that I have received from Nanny Matters. The team have been very helpful in explaining how to employ a nanny, which has been fantastic given this was the first time we have used a nanny. Thank you.
Kieran Barnard
Nov 17, 2019 Report
We cannot express how helpful this company have been. The employment of our Nanny has not be straightforward and Nannymatters were always there when we needed them for expert help and advice. We cannot recommend them highly enough.
Simran McDaid
Aug 15, 2019 Report
We reccomend them to our families and use them ourselves, we value their help and professionalism. In a busy world it is not easy to find excellent service paired with excellent customer service!