Chaplane is an approved repairer. Our repair methods are second to none and we have the confidence of vehicle manufacturers and insurance companies alike. We undertake to repair your car to its original standard using only genuine parts where possible. We are dedicated to customer service and will ensure clear communication and customer satisfaction throughout your experience with us.
Our 'care' objective will be to ensure you are back on the road quickly and safely. Unfortunately accidents do happen and you may be in need of professional repair. You'll be faced with an important decision - who will repair your vehicle to its original condition? An easy answer - Chaplane. There really is no reason to accept anything less.
Our 'care' objective will be to ensure you are back on the road quickly and safely. Unfortunately accidents do happen and you may be in need of professional repair. You'll be faced with an important decision - who will repair your vehicle to its original condition? An easy answer - Chaplane. There really is no reason to accept anything less.
Services
Overview
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Chaplane is a family run business that was established by Alan Chapman in 1968 and continues to go from strength to strength under the direction of his son Paul. We are specialist repairers for Porsche and were proud winners of the Porsche Centre Approved Body Repairer Bodyshop of the Year award in 2008 and 2009.
Customer feedback
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As an independent and family run business, we pride ourselves on giving all of our customers a first class experience. Please tell us about yours by filling in our short Customer Satisfaction Survey below. We value your opinion and your feedback helps us maintain and improve our level of service for the future.
Testimonials
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We pride ourselves on our customer service and want your entire experience with us to be first class. From initial survey of vehicle damage through to completion of repairs and vehicle collection I found Chaplane's to provide a timely service with continuous information of when the vehicle will be repaired along with a professional, courteous service throughout.
Repair services
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As well as being an approved repairer, we can liaise with any insurance company on your behalf - especially if the accident wasn't your fault. You have the legal right to choose who repairs your vehicle. We offer a vehicle recovery service so we can collect your car from the scene of an accident. Our highly motivated and trained technicians can repair your vehicle back to manufacturers standard.
Additional services
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You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey. Wheel alignment is an essential vehicle service which ensures your car operates with maximum efficiency, comfort and safety.
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