Business Details
50+ Years
experience
Emergency
services
Trusted Manufacturer Approved Accident Repair Centre
Established in 1968, our business has grown from a local garage into a respected manufacturer-approved accident repair centre serving Colchester and surrounding areas. We combine decades of hands-on experience with cutting-edge technology to deliver repairs that meet exacting manufacturer standards. Our team of certified technicians utilises state-of-the-art equipment for structural repairs, electric vehicle maintenance, and advanced driver assistance systems calibration. As a family-run operation, we maintain personal relationships with clients while upholding rigorous industry accreditations. Our commitment to sustainability is demonstrated through achieving carbon neutrality under PAS 2060 standards.With over 30 manufacturer approvals, we ensure every repair protects vehicle warranties and meets factory specifications. We prioritise customer service through transparent communication, complimentary vehicle valeting, and mobility solutions during repairs. Our award-winning reputation reflects our dedication to technical excellence and client satisfaction. We actively invest in staff training to keep pace with evolving automotive technologies, including electric and hybrid vehicle systems. This combination of tradition and innovation positions us as a trusted partner for both private and commercial clients.
Services
Accident Repair
Structural Repairs
Electric Vehicle Repairs
Four Wheel Alignment
ADAS Calibration
Cosmetic Repairs
Alloy Wheel Refurbishment
Air Conditioning Re-gas
Car Valeting
Details
- Year established: 1968
Highlights and features
- We hold 30+ manufacturer approvals including Porsche, Toyota, and Volkswagen
- Family-run business with 55+ years of local automotive repair experience
- Carbon-neutral bodyshop certified under international PAS 2060 standards
- We guarantee factory-standard repairs using genuine manufacturer parts and equipment
- Our technicians complete annual manufacturer-specific training programs
Associations and certifications
- BS10125
- PAS 2060
What people say
Award-winning reputation
Manufacturer-approved standards
Carbon-neutral operations
Complimentary valeting
Mobility solutions
Services
Accident Repair
We restore vehicles to pre-accident condition using manufacturer-approved methods. Our technicians handle all damage levels from minor scratches to major structural repairs. Genuine parts and factory equipment ensure warranty protection and safety compliance.
Electric Vehicle Repairs
Specialist repairs for electric and hybrid vehicles including battery systems, charging ports, and high-voltage components. Certified technicians use dedicated tools meeting manufacturer safety standards for advanced powertrain technologies.
Four Wheel Alignment
Computer-controlled Hunter alignment equipment corrects tracking, camber, and caster issues. We provide geometry certificates confirming suspension systems meet manufacturer specifications for safety and performance.
ADAS Calibration
Resetting advanced driver assistance systems after repairs using manufacturer-specific tools. Ensures proper function of parking sensors, lane departure warnings, and autonomous braking systems to original specifications.
Cosmetic Repairs
SMART repairs for scratches, dents, and paint chips using techniques that preserve original finishes. Services include bumper repairs, alloy wheel refurbishment, and interior upholstery restoration without full resprays.
People
Alan Chapman
Founder
Established Chaplane Accident Repair Centre in 1968, building a reputation for quality repairs. Laid foundations for manufacturer partnerships that continue today. Retired in 2005 after establishing Colchester's premier repair centre.
Paul Chapman
Director
Second-generation leader since 2005, expanding manufacturer approvals to 30+ brands. Maintained family values while introducing carbon-neutral operations and advanced EV repair capabilities to meet modern automotive demands.
Questions
What does manufacturer-approved repair status mean for my vehicle?
Our manufacturer approvals ensure repairs use genuine parts and factory methods, maintaining your warranty and meeting brand-specific quality standards.
Can I choose Chaplane Accident Repair Centre even if my insurer recommends another garage?
Yes, you have legal right to choose any repairer. Our manufacturer approvals often exceed insurer standards, and we handle all insurance communications.
Do you repair electric and hybrid vehicles?
Yes, we have specialist equipment and certified technicians for electric vehicle repairs, including battery systems and high-voltage components.
What mobility options are available during repairs?
We offer courtesy cars subject to availability and can arrange local collection/delivery for vehicles undergoing repairs.
How do you ensure repair quality?
We use computer-aided diagnostics, factory equipment, and provide manufacturer guarantee certificates for all approved repairs.
Are your environmental practices verified?
Yes, our carbon-neutral status is independently certified under PAS 2060 standards through ECA Business Energy.
Videos
Reviews (4)
Peter Williams
Dec 12, 2021
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I needed some assistance with my car following a small knock whilst reversing that displaced the rear number plate lights. Chaplane Accident Repair Centre could not have been more helpful and professional in immediately fixing the issue for me. I could not have asked for a more friendly and helpful approach to dealing with my issue and getting my car safely back on the road. Great service and fully recommended. Would be more than happy to use them again in the future.
Phil Foster
Aug 28, 2021
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Positive:Professionalism,Punctuality,Value
Just had my BMW returned after repairs, excellent service and great comms with updates during the process, many thanks to you all involved
Just had my BMW returned after repairs, excellent service and great comms with updates during the process, many thanks to you all involved
Pete Jarvis
Jul 17, 2021
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Lots of reassurance and empathy after a bad experienc - curtesy car? No problem. Insurance co? No problem. Workmanship? 12 out of ten. When finished it looked like a new car inside and out. Wouldn't hesitate to recommend or use again. Thanks Chaplane
Nina Granata
Jul 08, 2021
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Very clear and excellent communication. Kept me up to date with all progress getting my fiat 500 sorted after a RTA